Customer Service Representative Jobs in Rapid City, SD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location...
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816338 Location: Rapid City, South DakotaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code...
Remote WorkCustomer Service Representative
- Sturgis, SD (21 miles from Rapid City, SD)
- 17 days ago
- Sturgis, SD (21 miles from Rapid City, SD)
- 17 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Cashier
- Box Elder, SD (9 miles from Rapid City, SD)
- 21 days ago
- Box Elder, SD (9 miles from Rapid City, SD)
- 21 days ago
Req ID:** 459282 **Address:** 130 Liberty Boulevard Box Elder, SD, 57719 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible...
Customer Service Representative - Part-Time
- Box Elder, SD (9 miles from Rapid City, SD)
- 21 days ago
- Box Elder, SD (9 miles from Rapid City, SD)
- 21 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
What You'll Do: As a Customer Service Representative, you'll be the friendly voice and helpful problem-solver that ensures a positive experience for our customers....
Customer Service Representative
- Keystone, SD (20 miles from Rapid City, SD)
- 30+ days ago
- Keystone, SD (20 miles from Rapid City, SD)
- 30+ days ago
Willmar, MN Admin & Clerical Customer Service Representative Customer Service Representative Mt Rushmore Telephone Keystone, SD Posted/Updated: 4 days ago Job Description Job Description/Duties: The...
Benefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer...
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Medical Screener - Reception Technician (Customer Service)
- Rapid City, SD
- 45+ days ago
- Rapid City, SD
- 45+ days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative - Closing Shift - Full-Time
- Rapid City, SD
- 45+ days ago
- Rapid City, SD
- 45+ days ago
We're hiring immediately for a Customer Service Representative at the Rapid City Regional Airport!...
Were hiring immediately for a Customer Service Representative at the Rapid City Regional Airport!...
Customer Service Representative - Closing Shift
- Rapid City, SD
- 60+ days ago
- Rapid City, SD
- 60+ days ago
Were hiring immediately for a Customer Service Representative at the Rapid City Regional Airport!...
Demographic Data for Rapid City, SD
Moving to Rapid City, SD? Find some basic demographic data about Rapid City, SD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Rapid City, SD
Highest Education Level
Customer Service Representatives in Rapid City, SD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »