Customer Service Representative Jobs in Rapid City, SD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
We're hiring immediately for a Customer Service Representative at the Rapid City Regional Airport!...
Retail Customer Service Cashier
- Box Elder, SD (9 miles from Rapid City, SD)
- 5 days ago
- Box Elder, SD (9 miles from Rapid City, SD)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location...
- Sturgis, SD (21 miles from Rapid City, SD)
- 6 days ago
- Sturgis, SD (21 miles from Rapid City, SD)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Deadwood, SD (24 miles from Rapid City, SD)
- 6 days ago
- Deadwood, SD (24 miles from Rapid City, SD)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Healthcare Customer Service Representative - Remote
- Rapid City, SD
- 10 days ago
- Rapid City, SD
- 10 days ago
Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.Connect with customers via phone/email/chat/and or social media to...
Remote WorkMedical Screener - Reception Technician (Customer Service)
- Rapid City, SD
- 12 days ago
- Rapid City, SD
- 12 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)
- Rapid City, SD
- 15 days ago
- Rapid City, SD
- 15 days ago
Description Position Requirements Ability to communicate effectively and proficiently using both English and Spanish language in written and verbal form High School Diploma or GED Minimum of 1-year Call-Center...
Remote WorkInbound Customer Service Agent Consumer Relations (Remote)
- Rapid City, SD
- 16 days ago
- Rapid City, SD
- 16 days ago
demands and obligations with compliance, integrity, and according to values, processes and policies What You'll Bring to Our Team Position Requirements High School Diploma or GED Minimum of 1-year Call-Center...
Remote WorkLocation: 20 Deadwood Ave, Rapid City, South Dakota 57702 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest...
Overview Come and work for Envoy Air, an American Airlines Group Company, at Rapid City Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team...
As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals....
Customer Service Representative - Closing Shift - Full-Time
- Rapid City, SD
- 30+ days ago
- Rapid City, SD
- 30+ days ago
Were hiring immediately for a Customer Service Representative at the Rapid City Regional Airport!...
Demographic Data for Rapid City, SD
Moving to Rapid City, SD? Find some basic demographic data about Rapid City, SD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Rapid City, SD
Highest Education Level
Customer Service Representatives in Rapid City, SD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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