Customer Service Representative Jobs in Keystone, SD

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-12 of 12 Jobs

Retail Customer Service Associate

  • Rapid City, SD (20 miles from Keystone, SD)
  • 2 hours ago
  • Rapid City, SD (20 miles from Keystone, SD)
  • 2 hours ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Client Service Specialist

  • Rapid City, SD (20 miles from Keystone, SD)
  • 6 days ago
  • Rapid City, SD (20 miles from Keystone, SD)
  • 6 days ago

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location...

Customer Account Representative

  • Rapid City, SD (20 miles from Keystone, SD)
  • 12 days ago
  • Rapid City, SD (20 miles from Keystone, SD)
  • 12 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Customer Service Representatives

  • Rapid City, SD (20 miles from Keystone, SD)
  • 22 days ago
  • Rapid City, SD (20 miles from Keystone, SD)
  • 22 days ago

Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816338 Location: Rapid City, South DakotaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code...

Remote Work

Customer Service Representative

  • Rapid City, SD (20 miles from Keystone, SD)
  • 30+ days ago
  • Rapid City, SD (20 miles from Keystone, SD)
  • 30+ days ago

What You'll Do: As a Customer Service Representative, you'll be the friendly voice and helpful problem-solver that ensures a positive experience for our customers....

Customer Service Representative

  • Keystone, SD
  • 30+ days ago
  • Keystone, SD
  • 30+ days ago

Willmar, MN Admin & Clerical Customer Service Representative Customer Service Representative Mt Rushmore Telephone Keystone, SD Posted/Updated: 4 days ago Job Description Job Description/Duties: The...

Client Service Associate

  • Rapid City, SD (20 miles from Keystone, SD)
  • 30+ days ago
  • Rapid City, SD (20 miles from Keystone, SD)
  • 30+ days ago

Benefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer...

CLUB Customer Service Outfitter

  • Rapid City, SD (20 miles from Keystone, SD)
  • 45+ days ago
  • Rapid City, SD (20 miles from Keystone, SD)
  • 45+ days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Medical Screener - Reception Technician (Customer Service)

  • Rapid City, SD (20 miles from Keystone, SD)
  • 45+ days ago
  • Rapid City, SD (20 miles from Keystone, SD)
  • 45+ days ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Customer Service Representative - Closing Shift - Full-Time

  • Rapid City, SD (20 miles from Keystone, SD)
  • 45+ days ago
  • Rapid City, SD (20 miles from Keystone, SD)
  • 45+ days ago

We're hiring immediately for a Customer Service Representative at the Rapid City Regional Airport!...

Customer Service Representative - Day Shift

  • Rapid City, SD (20 miles from Keystone, SD)
  • 60+ days ago
  • Rapid City, SD (20 miles from Keystone, SD)
  • 60+ days ago

Were hiring immediately for a Customer Service Representative at the Rapid City Regional Airport!...

Customer Service Representative - Closing Shift

  • Rapid City, SD (20 miles from Keystone, SD)
  • 60+ days ago
  • Rapid City, SD (20 miles from Keystone, SD)
  • 60+ days ago

Were hiring immediately for a Customer Service Representative at the Rapid City Regional Airport!...

Demographic Data for Keystone, SD

Moving to Keystone, SD? Find some basic demographic data about Keystone, SD below.


Local
National
717
81
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Keystone, SD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Keystone, SD offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Keystone, SD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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