Customer Service Representative Jobs in Sumter, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(08769) - 1. W. Rigby St.
- Manning, SC (19 miles from Sumter, SC)
- 14 hours ago
- Manning, SC (19 miles from Sumter, SC)
- 14 hours ago
Company Description Job Description Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Summerton, SC (22 miles from Sumter, SC)
- 12 days ago
- Summerton, SC (22 miles from Sumter, SC)
- 12 days ago
Req ID: 459239 Address: 401 Buff Boulevard Summerton, SC, 29148 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
ABOUT THIS ROLE The Customer Service Representative is to provide customer service with customer recognition to everyone....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
What We’re Searching fo r: Position: Customer Service Representative The Customer Service Representative is responsible for receiving, entering, and verifying orders in the computer system, assisting...
- Bishopville, SC (23 miles from Sumter, SC)
- 45+ days ago
- Bishopville, SC (23 miles from Sumter, SC)
- 45+ days ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
- Bishopville, SC (23 miles from Sumter, SC)
- 45+ days ago
- Bishopville, SC (23 miles from Sumter, SC)
- 45+ days ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
Customer Service Representatives will be supporting one of the largest insurance and banking providers in the U.S. and will assist with entry-level banking and financial needs....
Store 2723378: 1279 Broad St, Sumter, South Carolina 29150 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team player Additional Information All your...
Demographic Data for Sumter, SC
Moving to Sumter, SC? Find some basic demographic data about Sumter, SC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Sumter, SC
Highest Education Level
Customer Service Representatives in Sumter, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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