Customer Service Representative Jobs in Sumter, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Retail Customer Service Cashier
- Summerton, SC (22 miles from Sumter, SC)
- 13 days ago
- Summerton, SC (22 miles from Sumter, SC)
- 13 days ago
Req ID: 459239 Address: 401 Buff Boulevard Summerton, SC, 29148 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Company Description Job Description Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team...
Customer Service Representative
- Turbeville, SC (20 miles from Sumter, SC)
- 25 days ago
- Turbeville, SC (20 miles from Sumter, SC)
- 25 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Bishopville, SC (23 miles from Sumter, SC)
- 30+ days ago
- Bishopville, SC (23 miles from Sumter, SC)
- 30+ days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Store 2707070: 3272 Broad Street, Sumter, South Carolina 29150 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2723381: 484 Pinewood Rd, Sumter, South Carolina 29154 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2723378: 1279 Broad St, Sumter, South Carolina 29150 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Store 2723381: 484 Pinewood Rd, Sumter, South Carolina 29154 Availability - Shift/Days Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(08769) - 1. W. Rigby St.
- Manning, SC (19 miles from Sumter, SC)
- 60+ days ago
- Manning, SC (19 miles from Sumter, SC)
- 60+ days ago
Company Description Job Description Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team...
Store 2723378: 1279 Broad St, Sumter, South Carolina 29150 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Sumter, SC
Moving to Sumter, SC? Find some basic demographic data about Sumter, SC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Sumter, SC
Highest Education Level
Customer Service Representatives in Sumter, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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