Customer Service Representative Jobs in Hilton Head Island, SC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 115 Jobs

Full-Time Customer Service Representative

  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 45+ days ago
  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 45+ days ago

We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...

Inbound Customer Care Agent

  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 45+ days ago
  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 45+ days ago

POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...

Retail Customer Service Associate

  • Bluffton, SC (11 miles from Hilton Head Island, SC)
  • 3 hours ago
  • Bluffton, SC (11 miles from Hilton Head Island, SC)
  • 3 hours ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Representative

  • Ridgeland, SC (22 miles from Hilton Head Island, SC)
  • 1 day ago
  • Ridgeland, SC (22 miles from Hilton Head Island, SC)
  • 1 day ago

Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...

Customer Service Representative - Work From Home

  • Bluffton, SC (11 miles from Hilton Head Island, SC)
  • 1 day ago
  • Bluffton, SC (11 miles from Hilton Head Island, SC)
  • 1 day ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative - Patient Registration

  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 2 days ago
  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 2 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Associate Job Savannah, GA

  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 3 days ago
  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 3 days ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 10000...

Customer Service Representative

  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 4 days ago
  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 4 days ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Full Time Customer Service Clerk

  • Hilton Head Island, SC
  • 4 days ago
  • Hilton Head Island, SC
  • 4 days ago

This is a full time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...

Customer Service Representative Store #13

  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 4 days ago
  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 4 days ago

Customer Service Representative Job Description At Parker's, we believe our company is only as successful as our team....

Third Shift Customer Service Representative Store #13 (overnight)

  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 4 days ago
  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 4 days ago

Customer Service Representative Job Description At Parker's, we believe our company is only as successful as our team....

Cashier - Customer Service

  • Seabrook, SC (24 miles from Hilton Head Island, SC)
  • 5 days ago
  • Seabrook, SC (24 miles from Hilton Head Island, SC)
  • 5 days ago

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...

Cook - Customer Service

  • Beaufort, SC (15 miles from Hilton Head Island, SC)
  • 5 days ago
  • Beaufort, SC (15 miles from Hilton Head Island, SC)
  • 5 days ago

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...

Bank Customer Care Agent

  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 5 days ago
  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 5 days ago

We are actively seeking experienced Customer Service Representatives to support both inbound and outbound service initiatives for our Financial Services clients....

Bank Customer Care Agent (Full-Time & Experienced)

  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 5 days ago
  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 5 days ago

Were hiring Customer Service Representatives to support both inbound and outbound service projects for our Financial Services clients....

Demographic Data for Hilton Head Island, SC

Moving to Hilton Head Island, SC? Find some basic demographic data about Hilton Head Island, SC below.


Local
National
40,370
2,230
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Hilton Head Island, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hilton Head Island, SC offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hilton Head Island, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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