Customer Service Representative Jobs in Gaffney, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Banking Specialist - Onsite
- Arcadia, SC (21 miles from Gaffney, SC)
- 1 day ago
- Arcadia, SC (21 miles from Gaffney, SC)
- 1 day ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands...
Customer Service Team Member - Boiling Springs, SC (SC0312)
- Boiling Springs, SC (21 miles from Gaffney, SC)
- 2 days ago
- Boiling Springs, SC (21 miles from Gaffney, SC)
- 2 days ago
Job Details Job Location : Boiling Springs, SC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...
Customer Service Representative
- Lake Wylie, SC (23 miles from Gaffney, SC)
- 2 days ago
- Lake Wylie, SC (23 miles from Gaffney, SC)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(08773) - 2153 E. Main St., Suite C-13
- Spartanburg, SC (22 miles from Gaffney, SC)
- 3 days ago
- Spartanburg, SC (22 miles from Gaffney, SC)
- 3 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Gate Agent (Part-Time)
- Spartanburg, SC (22 miles from Gaffney, SC)
- 5 days ago
- Spartanburg, SC (22 miles from Gaffney, SC)
- 5 days ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
- York, SC (22 miles from Gaffney, SC)
- 5 days ago
- York, SC (22 miles from Gaffney, SC)
- 5 days ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
Customer Service Representative
- Spartanburg, SC (22 miles from Gaffney, SC)
- 7 days ago
- Spartanburg, SC (22 miles from Gaffney, SC)
- 7 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Team Member - Spartanburg, SC (SC0308)
- Spartanburg, SC (22 miles from Gaffney, SC)
- 9 days ago
- Spartanburg, SC (22 miles from Gaffney, SC)
- 9 days ago
Job Details Job Location : Spartanburg, SC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Associate - Temporary
- Spartanburg, SC (22 miles from Gaffney, SC)
- 12 days ago
- Spartanburg, SC (22 miles from Gaffney, SC)
- 12 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Loan Consultant II)
- Boiling Springs, SC (21 miles from Gaffney, SC)
- 17 days ago
- Boiling Springs, SC (21 miles from Gaffney, SC)
- 17 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Lead Customer Service Representative
- Union, SC (20 miles from Gaffney, SC)
- 22 days ago
- Union, SC (20 miles from Gaffney, SC)
- 22 days ago
Store 2721506: 1315 Lockhart Hwy, Union, South Carolina 29379 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Deli Core Customer Service Rep (218)
- Boiling Springs, SC (21 miles from Gaffney, SC)
- 23 days ago
- Boiling Springs, SC (21 miles from Gaffney, SC)
- 23 days ago
The role of a Deli Core Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently...
Retail Customer Service Cashier
- Blacksburg, SC (11 miles from Gaffney, SC)
- 26 days ago
- Blacksburg, SC (11 miles from Gaffney, SC)
- 26 days ago
Req ID: 458842 Address: 116 Priester Road Blacksburg, SC, 29702 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Team Member (Cook/Customer Service)
- Kings Mountain, NC (23 miles from Gaffney, SC)
- 28 days ago
- Kings Mountain, NC (23 miles from Gaffney, SC)
- 28 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Spanish Bilingual Customer Service Representative
- Spartanburg, SC (22 miles from Gaffney, SC)
- 28 days ago
- Spartanburg, SC (22 miles from Gaffney, SC)
- 28 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Demographic Data for Gaffney, SC
Moving to Gaffney, SC? Find some basic demographic data about Gaffney, SC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Gaffney, SC
Highest Education Level
Customer Service Representatives in Gaffney, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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