Customer Service Representative Jobs in Florence, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
HOURS: Full Time WAGE: $3,500- $6,000 per month depending on years of current insurance experience WORKSITE: Florence, OR Job Classification: Customer Service Representatives Access our statewide or...
Overview of Position: Customer Service Specialist will be responsible for inbound phone calls that consist of both prospective and existing customers. Provides direct customer service care to...
Summary We are currently hiring for a Part-Time Claims Customer Service Advocate II to join BlueCross BlueShield of South Carolina. In this role as a Claims Customer Service Advocate II, you will...
Sr. Consumer Loan Specialist - Sales Customer Service
- Florence, SC
- 7 days ago
- Florence, SC
- 7 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Overview Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in...
Customer Service Representative
- Hartsville, SC (19 miles from Florence, SC)
- 14 days ago
- Hartsville, SC (19 miles from Florence, SC)
- 14 days ago
Overview We are currently looking for a Customer Service Representative (Distribution Center) to play a pivotal role in helping to support excellent customer service, customer retention and new customer...
Customer Service Case Administrator
- Timmonsville, SC (9 miles from Florence, SC)
- 16 days ago
- Timmonsville, SC (9 miles from Florence, SC)
- 16 days ago
This role is fully ONSITE Monday-Friday! Description The Customer Service Case Administrator for Honda Powersports and Products is a dynamic role focused on providing top-tier customer support....
Company Description Job Description Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team...
Overnight Customer Service Representative
- Darlington, SC (4 miles from Florence, SC)
- 30+ days ago
- Darlington, SC (4 miles from Florence, SC)
- 30+ days ago
Service Representative....
Customer Service Rep(05615) - 510 Pearl St.
- Darlington, SC (4 miles from Florence, SC)
- 60+ days ago
- Darlington, SC (4 miles from Florence, SC)
- 60+ days ago
Company Description Job Description Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative
- Society Hill, SC (17 miles from Florence, SC)
- 45+ days ago
- Society Hill, SC (17 miles from Florence, SC)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Florence, SC
Moving to Florence, SC? Find some basic demographic data about Florence, SC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Florence, SC
Highest Education Level
Customer Service Representatives in Florence, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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