Customer Service Representative Jobs in Florence, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Summary Responsible for responding to routine correspondence and telephone inquiries pertaining to claims or appeals. Identifies incorrectly processed claims and completes adjustments and related...
In PersonCategory/Area of Expertise: Retail Operations Job Requisition: 503203 Address: USA-SC-Florence-500 Pamplico Highway Store Code: Store 02242 Front End (7232004) Food Lion has been providing an...
In Person Part Time- Circle K
- Hartsville, SC (19 miles from Florence, SC)
- 5 days ago
- Hartsville, SC (19 miles from Florence, SC)
- 5 days ago
Service Representative....
In PersonTeam members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning...
In PersonSearch for more jobs FT Customer Service Leader Posting Date: 03/09/2026 Florence, SC APPLY NOW Category/Area of Expertise: Retail Operations Job Requisition: 420939 Address: USA-SC-Florence-3219...
In PersonSr. Consumer Loan Specialist - Sales Customer Service
- Republic Finance, LLC
- Florence, SC
- 14 days ago
- Florence, SC
- 14 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
In PersonCustomer Service Rep(08756) - 848 Pamplico Hwy
- Domino's Pizza
- Pamplico, SC (21 miles from Florence, SC)
- 23 days ago
- Pamplico, SC (21 miles from Florence, SC)
- 23 days ago
Company Description Job Description Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team...
In PersonCustomer Service Representative
- Circle K
- Marion, SC (23 miles from Florence, SC)
- 26 days ago
- Marion, SC (23 miles from Florence, SC)
- 26 days ago
Service Representative....
In PersonStore 2723152: 3114 E Palmetto St, Florence, South Carolina 29506 Shift Availability Flexible Availability Time Type Lead Customer Service Representative We want you to join our team as a Customer Service...
In PersonCustomer Service Rep(07293) -825 W, Carolina Ave.
- Domino's
- Hartsville, SC (19 miles from Florence, SC)
- 30+ days ago
- Hartsville, SC (19 miles from Florence, SC)
- 30+ days ago
Join our team as a CSRMust be friendly and ready to work.Duties include:Answering phonesMaking PizzasCleaning StoreHaving a great attitudeBeing a team playerAdditional InformationAll your...
In PersonCustomer Service Clerk - Full Time
- Midwest Motor Express
- Florence, SC
- 30+ days ago
- Florence, SC
- 30+ days ago
AAA Cooper Transportation, founded in 1955, is an asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international...
In Person Full TimePosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonWeekly Earnings - Remote Customer Service, Set Your Own Hours (1099)
- Omni Interactions
- Darlington, SC (4 miles from Florence, SC)
- 45+ days ago
- Darlington, SC (4 miles from Florence, SC)
- 45+ days ago
This is the start of your journey to contracting with Omni. Once you have joined our community of remote customer care contractors, you will have exclusive access to view all open contracts. Omni...
RemoteCustomer Service Representative (Loan Consultant ll)
- Lendmark Financial Services, LLC
- Florence, SC
- 45+ days ago
- Florence, SC
- 45+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonCustomer Service Representative (Loan Consultant ll)
- Lendmark
- Florence, SC
- 45+ days ago
- Florence, SC
- 45+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonDemographic Data for Florence, SC
Moving to Florence, SC? Find some basic demographic data about Florence, SC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Florence, SC
Highest Education Level
Customer Service Representatives in Florence, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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