Customer Service Representative Jobs in Florence, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Marion, SC (23 miles from Florence, SC)
- 1 day ago
- Marion, SC (23 miles from Florence, SC)
- 1 day ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food....
Customer Service Representativ Hiring for multiple positions. Performs administrative support work assisting customers, answering phones, responding to service requests, maintaining customer...
Customer Service Representative (Loan Consultant II)
- Florence, SC
- 4 days ago
- Florence, SC
- 4 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Team Member - Darlington, SC (SC0303)
- Darlington, SC (4 miles from Florence, SC)
- 4 days ago
- Darlington, SC (4 miles from Florence, SC)
- 4 days ago
Job Details Job Location : Darlington, SC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Overview of the Position: The Customer Service Specialist (CSS) plays a key role in managing various project initiatives. The primary responsibility of the CSS is to contact patients who have not...
Overview of Position: Customer Service Specialist will be responsible for inbound phone calls that consist of both prospective and existing customers. Provides direct customer service care to...
Customer Service Representative (Loan Consultant II)
- Florence, SC
- 6 days ago
- Florence, SC
- 6 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representativ TRANSIT Performs administrative support work assisting customers, answering phones, responding to service requests, maintaining customer accounts, and related work...
Representative - Customer Service
- Hartsville, SC (19 miles from Florence, SC)
- 11 days ago
- Hartsville, SC (19 miles from Florence, SC)
- 11 days ago
From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Category/Area of Expertise: Retail OperationsJob Requisition: 249877 Address: USA-SC-Florence-3219 West Palmetto St Store Code: Store 00926 Front End (7216819) Food Lion has been providing an...
- Marion, SC (23 miles from Florence, SC)
- 19 days ago
- Marion, SC (23 miles from Florence, SC)
- 19 days ago
Store 2723230: 1401 E Liberty St, Marion, South Carolina 29571 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Patient Experience Customer Service Assistant Patient Experience Customer Service Assistant locations Florence, Kentucky time type PRN posted on Posted 3 Days Ago job requisition id JR306576...
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means youre empowered to make decisions, find solutions and receive...
Demographic Data for Florence, SC
Moving to Florence, SC? Find some basic demographic data about Florence, SC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Florence, SC
Highest Education Level
Customer Service Representatives in Florence, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »