Customer Service Representative Jobs in Westerly, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part Time Customer Service Representative $17 hourly
- Waterford, CT (18 miles from Westerly, RI)
- 1 hour ago
- Waterford, CT (18 miles from Westerly, RI)
- 1 hour ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- North Kingstown, RI (23 miles from Westerly, RI)
- 6 hours ago
- North Kingstown, RI (23 miles from Westerly, RI)
- 6 hours ago
One or more years of customer service or call center experience is preferred. Associate’s or Bachelor’s degree in a related field is preferred....
- Norwich, CT (19 miles from Westerly, RI)
- 2 days ago
- Norwich, CT (19 miles from Westerly, RI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Norwich, CT (19 miles from Westerly, RI)
- 2 days ago
- Norwich, CT (19 miles from Westerly, RI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- North Kingstown, RI (23 miles from Westerly, RI)
- 3 days ago
- North Kingstown, RI (23 miles from Westerly, RI)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
Customer service/Pizza Maker (4071)
- Plainfield, CT (23 miles from Westerly, RI)
- 4 days ago
- Plainfield, CT (23 miles from Westerly, RI)
- 4 days ago
Company Description Locally Own and operate Job Description Help inside prep, ETC Please check detailed in store Has to meet dominos standard You must have an outgoing personality Must be...
- New London, CT (15 miles from Westerly, RI)
- 6 days ago
- New London, CT (15 miles from Westerly, RI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Narragansett, RI (14 miles from Westerly, RI)
- 6 days ago
- Narragansett, RI (14 miles from Westerly, RI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- North Kingstown, RI (23 miles from Westerly, RI)
- 6 days ago
- North Kingstown, RI (23 miles from Westerly, RI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Coventry, RI (24 miles from Westerly, RI)
- 6 days ago
- Coventry, RI (24 miles from Westerly, RI)
- 6 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Plainfield, CT (23 miles from Westerly, RI)
- 7 days ago
- Plainfield, CT (23 miles from Westerly, RI)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Jewett City, CT (16 miles from Westerly, RI)
- 7 days ago
- Jewett City, CT (16 miles from Westerly, RI)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Gales Ferry, CT (14 miles from Westerly, RI)
- 7 days ago
- Gales Ferry, CT (14 miles from Westerly, RI)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Waterford, CT (18 miles from Westerly, RI)
- 7 days ago
- Waterford, CT (18 miles from Westerly, RI)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Westerly, RI
Moving to Westerly, RI? Find some basic demographic data about Westerly, RI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Westerly, RI
Highest Education Level
Customer Service Representatives in Westerly, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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