Customer Service Representative Jobs in Westerly, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Coventry, RI (24 miles from Westerly, RI)
- 3 days ago
- Coventry, RI (24 miles from Westerly, RI)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Lisbon, CT (16 miles from Westerly, RI)
- 4 days ago
- Lisbon, CT (16 miles from Westerly, RI)
- 4 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- Groton, CT (12 miles from Westerly, RI)
- 5 days ago
- Groton, CT (12 miles from Westerly, RI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Narragansett, RI (14 miles from Westerly, RI)
- 5 days ago
- Narragansett, RI (14 miles from Westerly, RI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(03279) - 242 Greenmanville Ave
- Mystic, CT (8 miles from Westerly, RI)
- 7 days ago
- Mystic, CT (8 miles from Westerly, RI)
- 7 days ago
Costumer Service Represent Energetic, Fun Person with A SMILE!!Additional InformationAll your information will be kept confidential according to EEO guidelines.
- Richmond, RI (10 miles from Westerly, RI)
- 11 days ago
- Richmond, RI (10 miles from Westerly, RI)
- 11 days ago
Customer Service Representative - Water Treatment & Well Systems Specialist ** **Location:** Richmond, RI **Type:** Full-Time or flexible **Experience:** Office/Computer experience a plus, sales ability...
Customer Support Representative - Smithfield
- Jewett City, CT (16 miles from Westerly, RI)
- 11 days ago
- Jewett City, CT (16 miles from Westerly, RI)
- 11 days ago
Do you genuinely enjoy making a difference in the lives of others? If you answered yes and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as...
Customer Service Representative
- West Greenwich, RI (19 miles from Westerly, RI)
- 13 days ago
- West Greenwich, RI (19 miles from Westerly, RI)
- 13 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- New London, CT (15 miles from Westerly, RI)
- 15 days ago
- New London, CT (15 miles from Westerly, RI)
- 15 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Preferred: * Higher educational experience or professional certification * Insurance or Financial Services industry experience or Product specific experience * Prior Call Center experience * A passion...
- Uncasville, CT (18 miles from Westerly, RI)
- 17 days ago
- Uncasville, CT (18 miles from Westerly, RI)
- 17 days ago
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE...
Customer Service Representative- Smithfield, RI
- Coventry, RI (24 miles from Westerly, RI)
- 19 days ago
- Coventry, RI (24 miles from Westerly, RI)
- 19 days ago
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Smithfield, RI
- North Kingstown, RI (23 miles from Westerly, RI)
- 19 days ago
- North Kingstown, RI (23 miles from Westerly, RI)
- 19 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
- Waterford, CT (18 miles from Westerly, RI)
- 21 days ago
- Waterford, CT (18 miles from Westerly, RI)
- 21 days ago
MEMBER SERVICE REPRESENTATIVEBe a part of the Charter Oak Federal Credit Union Team!Member Service Representative is responsible for building member relationships by providing outstanding...
- Bozrah, CT (23 miles from Westerly, RI)
- 21 days ago
- Bozrah, CT (23 miles from Westerly, RI)
- 21 days ago
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with...
Demographic Data for Westerly, RI
Moving to Westerly, RI? Find some basic demographic data about Westerly, RI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Westerly, RI
Highest Education Level
Customer Service Representatives in Westerly, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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