Customer Service Representative Jobs in Wakefield, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Jewett City, CT (23 miles from Wakefield, RI)
- 9 hours ago
- Jewett City, CT (23 miles from Wakefield, RI)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Remote Customer Service Representative
- Warwick, RI (19 miles from Wakefield, RI)
- 18 hours ago
- Warwick, RI (19 miles from Wakefield, RI)
- 18 hours ago
Prior Call Center experience is highly preferred. High School diploma, GED, some college experience, trade, or professional certification....
Remote Work- Newport, RI (11 miles from Wakefield, RI)
- 1 day ago
- Newport, RI (11 miles from Wakefield, RI)
- 1 day ago
Job Classification: Customer Service Representatives Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations...
Customer Service Rep(03279) - 242 Greenmanville Ave
- Stonington, CT (19 miles from Wakefield, RI)
- 1 day ago
- Stonington, CT (19 miles from Wakefield, RI)
- 1 day ago
Company Description Job Description Costumer Service Represent Energetic, Fun Person with A SMILE!! Qualifications Additional Information All your information will be kept confidential according...
- Warwick, RI (19 miles from Wakefield, RI)
- 1 day ago
- Warwick, RI (19 miles from Wakefield, RI)
- 1 day ago
GENERAL STATEMENT OF DUTIES: Within the Department of Human Services, to perform a variety of clerical duties, including but not limited to: producing digital copies of documents, ensuring the...
Customer Service Representative/Flex Banker
- Richmond, RI (7 miles from Wakefield, RI)
- 1 day ago
- Richmond, RI (7 miles from Wakefield, RI)
- 1 day ago
Customer Service Representative Customer Service Careers Available at Washington Trust!...
- Warwick, RI (19 miles from Wakefield, RI)
- 2 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 2 days ago
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and...
Customer Service Representative (Mechanically Inclined)
- Warwick, RI (19 miles from Wakefield, RI)
- 3 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Warwick, RI (19 miles from Wakefield, RI)
- 6 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 6 days ago
center experience is a major plus!)...
- Warwick, RI (19 miles from Wakefield, RI)
- 7 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 7 days ago
Preferred: Previous Call Center experience preferred. Demonstrate ability to learn quickly and willingness to obtain functional knowledge and understanding of company products....
- Westerly, RI (14 miles from Wakefield, RI)
- 7 days ago
- Westerly, RI (14 miles from Wakefield, RI)
- 7 days ago
Salary Not Available Position range in Rhode Island $34k - $51k Per Year Customer Service Associate Walgreens Occupation: Customer Service Representatives Location: Westerly, RI - 02891 Positions available...
Retail Store Specialist (Customer Service/ Merchandising) - Part Time
- Westerly, RI (14 miles from Wakefield, RI)
- 9 days ago
- Westerly, RI (14 miles from Wakefield, RI)
- 9 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! Company Overview: Ocean State Job Lot (“OSJL” and “Company”)...
Pharmacy Customer Service Representative-Remote
- North Kingstown, RI (11 miles from Wakefield, RI)
- 16 days ago
- North Kingstown, RI (11 miles from Wakefield, RI)
- 16 days ago
JOB QUALIFICATIONS 2+ years of Customer Service prefer in healthcare PBM/Prior authorizations 2+ years of call center experience 1+ Microsoft Office Active Pharmacy Technician license National or State...
Remote WorkCustomer Service Representative
- Warwick, RI (19 miles from Wakefield, RI)
- 22 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 22 days ago
Essential Skills and Experience: 1-2 years of experience call center preferred - will also consider those with customer service experience. - Must have intermediate computer literacy/proficiency -...
Entry Level - Customer Service Representative
- North Kingstown, RI (11 miles from Wakefield, RI)
- 22 days ago
- North Kingstown, RI (11 miles from Wakefield, RI)
- 22 days ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
Demographic Data for Wakefield, RI
Moving to Wakefield, RI? Find some basic demographic data about Wakefield, RI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Wakefield, RI
Highest Education Level
Customer Service Representatives in Wakefield, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »