Customer Service Representative Jobs in Riverside, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- East Providence, RI (2 miles from Riverside, RI)
- 23 days ago
- East Providence, RI (2 miles from Riverside, RI)
- 23 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Retail Customer Service Associate Part Time
- Seekonk, MA (4 miles from Riverside, RI)
- 7 hours ago
- Seekonk, MA (4 miles from Riverside, RI)
- 7 hours ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Remote Customer Service Representative
- Warwick, RI (7 miles from Riverside, RI)
- 7 hours ago
- Warwick, RI (7 miles from Riverside, RI)
- 7 hours ago
Prior Call Center experience is highly preferred. High School diploma, GED, some college experience, trade, or professional certification....
Remote Work- Smithfield, RI (12 miles from Riverside, RI)
- 20 hours ago
- Smithfield, RI (12 miles from Riverside, RI)
- 20 hours ago
ABOUT: People helping people. That's what a credit union, and in particular Navigant Credit Union, is all about. Our mission is to improve the financial well-being of the families, businesses, and...
- Newport, RI (20 miles from Riverside, RI)
- 20 hours ago
- Newport, RI (20 miles from Riverside, RI)
- 20 hours ago
Job Classification: Customer Service Representatives Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations...
Bilingual Customer Account Representative
- Pawtucket, RI (7 miles from Riverside, RI)
- 23 hours ago
- Pawtucket, RI (7 miles from Riverside, RI)
- 23 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Franklin, MA (21 miles from Riverside, RI)
- 23 hours ago
- Franklin, MA (21 miles from Riverside, RI)
- 23 hours ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Franklin Veterinary Clinic is looking to add a compassionate and skilled...
Retail Store Specialist (Customer Service/ Merchandising) - Part Time
- Foxboro, MA (20 miles from Riverside, RI)
- 23 hours ago
- Foxboro, MA (20 miles from Riverside, RI)
- 23 hours ago
Company Overview: Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center...
Customer Service and Engagement Lead
- Pawtucket, RI (7 miles from Riverside, RI)
- 23 hours ago
- Pawtucket, RI (7 miles from Riverside, RI)
- 23 hours ago
SUMMARY The Customer Service and Engagement Lead is responsible for engagement and customer service initiatives that enhance the health center's performance. This position will be fully...
Savers / Value Village Careers - Customer Service Associate
- Woonsocket, RI (17 miles from Riverside, RI)
- 23 hours ago
- Woonsocket, RI (17 miles from Riverside, RI)
- 23 hours ago
Description Position at Savers / Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for...
- Warwick, RI (7 miles from Riverside, RI)
- 1 day ago
- Warwick, RI (7 miles from Riverside, RI)
- 1 day ago
GENERAL STATEMENT OF DUTIES: Within the Department of Human Services, to perform a variety of clerical duties, including but not limited to: producing digital copies of documents, ensuring the...
Call Center Customer Support Specialist (part-time seasonal)
- Bristol, RI (7 miles from Riverside, RI)
- 1 day ago
- Bristol, RI (7 miles from Riverside, RI)
- 1 day ago
Job Type Temporary Description Who We Are: The TotalBoat brand was established in Bristol, Rhode Island in 2012 as a line of marine-grade products for boaters. It has since grown to include a full...
Remote Work- Warwick, RI (7 miles from Riverside, RI)
- 1 day ago
- Warwick, RI (7 miles from Riverside, RI)
- 1 day ago
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and...
Sr Solar Customer Support Specialist
- Cumberland, RI (13 miles from Riverside, RI)
- 2 days ago
- Cumberland, RI (13 miles from Riverside, RI)
- 2 days ago
Company Summary Statement Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is...
- North Providence, RI (7 miles from Riverside, RI)
- 2 days ago
- North Providence, RI (7 miles from Riverside, RI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Riverside, RI
Moving to Riverside, RI? Find some basic demographic data about Riverside, RI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Riverside, RI
Highest Education Level
Customer Service Representatives in Riverside, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Referrals
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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