Customer Service Representative Jobs in Newport, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- East Providence, RI (22 miles from Newport, RI)
- 23 days ago
- East Providence, RI (22 miles from Newport, RI)
- 23 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Retail Customer Service Associate Part Time
- Seekonk, MA (24 miles from Newport, RI)
- 7 hours ago
- Seekonk, MA (24 miles from Newport, RI)
- 7 hours ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Remote Customer Service Representative
- Warwick, RI (16 miles from Newport, RI)
- 7 hours ago
- Warwick, RI (16 miles from Newport, RI)
- 7 hours ago
Prior Call Center experience is highly preferred. High School diploma, GED, some college experience, trade, or professional certification....
Remote WorkJob Classification: Customer Service Representatives Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations...
Savers / Value Village Careers - Customer Service Associate
- East Providence, RI (22 miles from Newport, RI)
- 1 day ago
- East Providence, RI (22 miles from Newport, RI)
- 1 day ago
Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing,...
- Warwick, RI (16 miles from Newport, RI)
- 1 day ago
- Warwick, RI (16 miles from Newport, RI)
- 1 day ago
GENERAL STATEMENT OF DUTIES: Within the Department of Human Services, to perform a variety of clerical duties, including but not limited to: producing digital copies of documents, ensuring the...
Customer Service Representative/Flex Banker
- Richmond, RI (17 miles from Newport, RI)
- 1 day ago
- Richmond, RI (17 miles from Newport, RI)
- 1 day ago
Customer Service Representative Customer Service Careers Available at Washington Trust!...
Call Center Customer Support Specialist (part-time seasonal)
- Bristol, RI (13 miles from Newport, RI)
- 1 day ago
- Bristol, RI (13 miles from Newport, RI)
- 1 day ago
Job Type Temporary Description Who We Are: The TotalBoat brand was established in Bristol, Rhode Island in 2012 as a line of marine-grade products for boaters. It has since grown to include a full...
Remote Work- Warwick, RI (16 miles from Newport, RI)
- 1 day ago
- Warwick, RI (16 miles from Newport, RI)
- 1 day ago
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and...
- Providence, RI (23 miles from Newport, RI)
- 2 days ago
- Providence, RI (23 miles from Newport, RI)
- 2 days ago
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and...
Customer Service Representative (Mechanically Inclined)
- Warwick, RI (16 miles from Newport, RI)
- 2 days ago
- Warwick, RI (16 miles from Newport, RI)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Providence, RI (23 miles from Newport, RI)
- 3 days ago
- Providence, RI (23 miles from Newport, RI)
- 3 days ago
Summary:# ### The Customer Service Advocate is responsible for prioritizing#customer#satisfaction for Information Technology services by representing the Information Technology department and...
Registered Client Service Associate / Client Service Associate
- Providence, RI (23 miles from Newport, RI)
- 5 days ago
- Providence, RI (23 miles from Newport, RI)
- 5 days ago
POSITION SUMMARY: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists...
Customer Service Representative
- Warwick, RI (16 miles from Newport, RI)
- 5 days ago
- Warwick, RI (16 miles from Newport, RI)
- 5 days ago
center experience is a major plus!)...
- Warwick, RI (16 miles from Newport, RI)
- 6 days ago
- Warwick, RI (16 miles from Newport, RI)
- 6 days ago
Preferred: Previous Call Center experience preferred. Demonstrate ability to learn quickly and willingness to obtain functional knowledge and understanding of company products....
Demographic Data for Newport, RI
Moving to Newport, RI? Find some basic demographic data about Newport, RI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Newport, RI
Highest Education Level
Customer Service Representatives in Newport, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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