Customer Service Representative Jobs in Newport, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Bangor Savings Bank
- East Providence, RI (22 miles from Newport, RI)
- 2 hours ago
- East Providence, RI (22 miles from Newport, RI)
- 2 hours ago
FUNCTION: This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers...
In PersonCustomer Care Advocate Disability Service Virtual 8 3 26
- MetLife, Inc.
- Warwick, RI (16 miles from Newport, RI)
- 6 hours ago
- Warwick, RI (16 miles from Newport, RI)
- 6 hours ago
Location Virtual, Virtual Alternative Location(s) Posting Location: Cary, North Carolina Posting Location: Omaha, Nebraska Posting Location: Bloomfield, Connecticut Posting Location: Oriskany, New...
In PersonCustomer Service Representative
- Penske Automotive Group, Inc.
- Warwick, RI (16 miles from Newport, RI)
- 1 day ago
- Warwick, RI (16 miles from Newport, RI)
- 1 day ago
Audi Warwick, a Penske Automotive Group dealership, is looking for a Customer Service Representative to join our Sales team and deliver extraordinary customer experiences....
In PersonPersonal Lines Client Service Specialist
- Arthur J Gallagher & Co.
- North Dartmouth, MA (19 miles from Newport, RI)
- 1 day ago
- North Dartmouth, MA (19 miles from Newport, RI)
- 1 day ago
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our...
HybridPersonal Lines Client Service Specialist
- Gallagher
- Dartmouth, MA (17 miles from Newport, RI)
- 2 days ago
- Dartmouth, MA (17 miles from Newport, RI)
- 2 days ago
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our...
HybridCustomer Service Representative
- Axelon Services Corporation
- Warwick, RI (16 miles from Newport, RI)
- 2 days ago
- Warwick, RI (16 miles from Newport, RI)
- 2 days ago
Prior Call Center experience is highly preferred. Must live within one hour commute of Warwick, RI. Experience navigating multiple screens while delivering good customer experience....
In PersonCustomer Account Representative
- Rent A Center
- Cranston, RI (21 miles from Newport, RI)
- 3 days ago
- Cranston, RI (21 miles from Newport, RI)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $18.00 per hour - $18.70 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonCustomer Service Rep(03763) - 933 Pleasant st
- Domino's Pizza
- Fall River, MA (20 miles from Newport, RI)
- 5 days ago
- Fall River, MA (20 miles from Newport, RI)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In Person- Carrier
- Warwick, RI (16 miles from Newport, RI)
- 5 days ago
- Warwick, RI (16 miles from Newport, RI)
- 5 days ago
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life....
In PersonCustomer Service Representative
- GPAC
- New Bedford, MA (22 miles from Newport, RI)
- 5 days ago
- New Bedford, MA (22 miles from Newport, RI)
- 5 days ago
Work Directly with Management in addressing customer needs and services within the client portfolio in a fast-paced environment. Provide customers with up-to-date product information and answer...
In Person- Dexian
- Warwick, RI (16 miles from Newport, RI)
- 5 days ago
- Warwick, RI (16 miles from Newport, RI)
- 5 days ago
Customer Service Representative Location: Warwick, RI 02818 (Onsite Training & then remote, coming into the office once per month) Contract: 6 months of contract Inbound customer service role for Defined...
In PersonCustomer Service Representative
- U-Haul Co. of Rhode Island
- East Providence, RI (22 miles from Newport, RI)
- 7 days ago
- East Providence, RI (22 miles from Newport, RI)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonRemote After Training - Customer Service Rep
- Axelon Services Corporation
- Warwick, RI (16 miles from Newport, RI)
- 7 days ago
- Warwick, RI (16 miles from Newport, RI)
- 7 days ago
Prior Call Center experience is highly preferred. Must live within one hour commute of Warwick, RI. Experience navigating multiple screens while delivering good customer experience....
Remote- Axelon Services Corporation
- Warwick, RI (16 miles from Newport, RI)
- 7 days ago
- Warwick, RI (16 miles from Newport, RI)
- 7 days ago
Required Skills: Suggested 2 years of experience in Customer Service; prior Call Center experience is highly preferred....
RemoteCustomer Service Rep(03907) - 526 BROAD STREET
- Domino's
- Providence, RI (23 miles from Newport, RI)
- 7 days ago
- Providence, RI (23 miles from Newport, RI)
- 7 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
In PersonDemographic Data for Newport, RI
Moving to Newport, RI? Find some basic demographic data about Newport, RI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Newport, RI
Highest Education Level
Customer Service Representatives in Newport, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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