Customer Service Representative Jobs in Narragansett, RI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 27 Jobs

Customer Service Representative

  • Penske Automotive Group, Inc.
  • Warwick, RI (19 miles from Narragansett, RI)
  • 22 hours ago
  • Warwick, RI (19 miles from Narragansett, RI)
  • 22 hours ago

Audi Warwick, a Penske Automotive Group dealership, is looking for a Customer Service Representative to join our Sales team and deliver extraordinary customer experiences....

In Person

Customer Service Representative

  • Axelon Services Corporation
  • Warwick, RI (19 miles from Narragansett, RI)
  • 2 days ago
  • Warwick, RI (19 miles from Narragansett, RI)
  • 2 days ago

Prior Call Center experience is highly preferred. Must live within one hour commute of Warwick, RI. Experience navigating multiple screens while delivering good customer experience....

In Person

Customer Support Specialist

  • Carrier
  • Warwick, RI (19 miles from Narragansett, RI)
  • 5 days ago
  • Warwick, RI (19 miles from Narragansett, RI)
  • 5 days ago

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life....

In Person

Customer Service Rep Senior

  • Dexian
  • Warwick, RI (19 miles from Narragansett, RI)
  • 5 days ago
  • Warwick, RI (19 miles from Narragansett, RI)
  • 5 days ago

Customer Service Representative Location: Warwick, RI 02818 (Onsite Training & then remote, coming into the office once per month) Contract: 6 months of contract Inbound customer service role for Defined...

In Person

Remote After Training - Customer Service Rep

  • Axelon Services Corporation
  • Warwick, RI (19 miles from Narragansett, RI)
  • 7 days ago
  • Warwick, RI (19 miles from Narragansett, RI)
  • 7 days ago

Prior Call Center experience is highly preferred. Must live within one hour commute of Warwick, RI. Experience navigating multiple screens while delivering good customer experience....

Remote

Customer Service Rep

  • Axelon Services Corporation
  • Warwick, RI (19 miles from Narragansett, RI)
  • 7 days ago
  • Warwick, RI (19 miles from Narragansett, RI)
  • 7 days ago

Required Skills: Suggested 2 years of experience in Customer Service; prior Call Center experience is highly preferred....

Remote

Bilingual Multi-Location Customer Service Specialist (Spanish or Portuguese)

  • Sherwin Williams
  • Narragansett, RI
  • 7 days ago
  • Narragansett, RI
  • 7 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

In Person

Marketing Rewards Representative - (Sign-on Bonus $1000)

  • Foxwoods Resort Casino
  • Ledyard, CT (24 miles from Narragansett, RI)
  • 11 days ago
  • Ledyard, CT (24 miles from Narragansett, RI)
  • 11 days ago

Under the supervision of the Foxwoods Rewards Shift Manager, the Marketing Rewards Rep is the face of the Foxwoods Resort Casino experience. This role focuses on driving brand loyalty by enrolling...

In Person

Marketing Rewards Representative - (Sign-on Bonus $1000)

  • Foxwoods
  • Mashantucket, CT (22 miles from Narragansett, RI)
  • 13 days ago
  • Mashantucket, CT (22 miles from Narragansett, RI)
  • 13 days ago

Job Summary: Under the supervision of the Foxwoods Rewards Shift Manager, the Marketing Rewards Rep is the face of the Foxwoods Resort Casino experience. This role focuses on driving brand loyalty...

In Person

Part- Time Customer Service Associate - (Temporary)

  • Ocean State Job Lot
  • North Kingstown, RI (11 miles from Narragansett, RI)
  • 14 days ago
  • North Kingstown, RI (11 miles from Narragansett, RI)
  • 14 days ago

One or more years of customer service or call center experience is preferred. Associate’s or Bachelor’s degree in a related field is preferred....

In Person Part Time

Bilingual Customer Service Representative

  • PAG Contact Center
  • Warwick, RI (19 miles from Narragansett, RI)
  • 22 days ago
  • Warwick, RI (19 miles from Narragansett, RI)
  • 22 days ago

We are currently seeking a Bilingual Call Center Customer Service Representative to join our Team! Hourly pay for this position is $21 per hour with annual bonus potential of up to $2,500....

In Person

Facility Attendant, Customer Service

  • RIVERHEAD BUILDING SUPPLY CORP.
  • Westerly, RI (14 miles from Narragansett, RI)
  • 28 days ago
  • Westerly, RI (14 miles from Narragansett, RI)
  • 28 days ago

Responsibilities Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting lumber, and...

In Person

Seasonal Customer Service Representative - Westerly, RI

  • Enterprise Mobility
  • Westerly, RI (14 miles from Narragansett, RI)
  • 28 days ago
  • Westerly, RI (14 miles from Narragansett, RI)
  • 28 days ago

Overview The Seasonal Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for...

In Person Temporary

Customer Service/Sales

  • Home Depot
  • Lisbon, CT (23 miles from Narragansett, RI)
  • 30+ days ago
  • Lisbon, CT (23 miles from Narragansett, RI)
  • 30+ days ago

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

In Person

Customer Service Rep(03279) - 242 Greenmanville Ave

  • Domino's Pizza
  • Stonington, CT (19 miles from Narragansett, RI)
  • 30+ days ago
  • Stonington, CT (19 miles from Narragansett, RI)
  • 30+ days ago

Company Description Job Description Costumer Service Represent Energetic, Fun Person with A SMILE!! Qualifications Additional Information All your information will be kept confidential according...

In Person

Demographic Data for Narragansett, RI

Moving to Narragansett, RI? Find some basic demographic data about Narragansett, RI below.


Local
National
1,097,450
28,607

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Narragansett, RI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Narragansett, RI offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Narragansett, RI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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