Customer Service Representative Jobs in East Providence, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Care Advocate Disability Service Virtual 8 3 26
- MetLife, Inc.
- Warwick, RI (8 miles from East Providence, RI)
- 2 hours ago
- Warwick, RI (8 miles from East Providence, RI)
- 2 hours ago
Location Virtual, Virtual Alternative Location(s) Posting Location: Cary, North Carolina Posting Location: Omaha, Nebraska Posting Location: Bloomfield, Connecticut Posting Location: Oriskany, New...
In PersonCustomer Account Representative
- Rent A Center
- Attleboro, MA (9 miles from East Providence, RI)
- 15 hours ago
- Attleboro, MA (9 miles from East Providence, RI)
- 15 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $18.20 per hour - $18.70 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonCustomer Service Representative
- Penske Automotive Group, Inc.
- Warwick, RI (8 miles from East Providence, RI)
- 21 hours ago
- Warwick, RI (8 miles from East Providence, RI)
- 21 hours ago
Audi Warwick, a Penske Automotive Group dealership, is looking for a Customer Service Representative to join our Sales team and deliver extraordinary customer experiences....
In PersonCustomer Service Representative
- U-Haul
- Taunton, MA (14 miles from East Providence, RI)
- 23 hours ago
- Taunton, MA (14 miles from East Providence, RI)
- 23 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonPersonal Lines Client Service Specialist
- Arthur J Gallagher & Co.
- North Dartmouth, MA (21 miles from East Providence, RI)
- 1 day ago
- North Dartmouth, MA (21 miles from East Providence, RI)
- 1 day ago
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our...
HybridCustomer Service Rep(03937) - 900 Victory Highway Unit 15
- Domino's Pizza
- North Smithfield, RI (14 miles from East Providence, RI)
- 1 day ago
- North Smithfield, RI (14 miles from East Providence, RI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Pawtucket, RI (4 miles from East Providence, RI)
- 1 day ago
- Pawtucket, RI (4 miles from East Providence, RI)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonExperienced Client Service Representative
- VCA Animal Hospitals
- Uxbridge, MA (22 miles from East Providence, RI)
- 1 day ago
- Uxbridge, MA (22 miles from East Providence, RI)
- 1 day ago
Client Service Representative Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need?...
In PersonSenior Customer Support Specialist- Hazardous Waste
- Republic Services, Inc.
- Wrentham, MA (16 miles from East Providence, RI)
- 1 day ago
- Wrentham, MA (16 miles from East Providence, RI)
- 1 day ago
POSITION SUMMARY: The Sr. Customer Support Specialist will be responsible for providing exceptional customer service and waste support to clients, ensuring their satisfaction with our waste...
In PersonCustomer Service Representative
- Precision Aviation Group
- Uxbridge, MA (22 miles from East Providence, RI)
- 2 days ago
- Uxbridge, MA (22 miles from East Providence, RI)
- 2 days ago
We currently have a position open for a Customer Service Representative for Aviation Welding Technologies, LLC in Uxbridge, MA Essential Job Functions: Functions as primary focal point of contact for...
In PersonPersonal Lines Client Service Specialist
- Gallagher
- Dartmouth, MA (24 miles from East Providence, RI)
- 2 days ago
- Dartmouth, MA (24 miles from East Providence, RI)
- 2 days ago
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our...
HybridCustomer Service Representative
- Axelon Services Corporation
- Warwick, RI (8 miles from East Providence, RI)
- 2 days ago
- Warwick, RI (8 miles from East Providence, RI)
- 2 days ago
Prior Call Center experience is highly preferred. Must live within one hour commute of Warwick, RI. Experience navigating multiple screens while delivering good customer experience....
In PersonCustomer Service Rep(03763) - 933 Pleasant st
- Domino's Pizza
- Fall River, MA (14 miles from East Providence, RI)
- 5 days ago
- Fall River, MA (14 miles from East Providence, RI)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In Person- Carrier
- Warwick, RI (8 miles from East Providence, RI)
- 5 days ago
- Warwick, RI (8 miles from East Providence, RI)
- 5 days ago
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life....
In Person- Randstad
- Attleboro Falls, MA (11 miles from East Providence, RI)
- 5 days ago
- Attleboro Falls, MA (11 miles from East Providence, RI)
- 5 days ago
We are seeking a detail-oriented, proactive, and reliable Customer Service Rep. for an immediate 6-month temporary assignment to support our valued client. In this role, you will act as a key...
In PersonDemographic Data for East Providence, RI
Moving to East Providence, RI? Find some basic demographic data about East Providence, RI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in East Providence, RI
Highest Education Level
Customer Service Representatives in East Providence, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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