Customer Service Representative Jobs in Cumberland, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (21 miles from Cumberland, RI)
- 7 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (21 miles from Cumberland, RI)
- 7 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Representative - PT
- Warwick, RI (17 miles from Cumberland, RI)
- 10 days ago
- Warwick, RI (17 miles from Cumberland, RI)
- 10 days ago
$15.75/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Support Specialist I (Dhs)
- Providence, RI (8 miles from Cumberland, RI)
- 8 hours ago
- Providence, RI (8 miles from Cumberland, RI)
- 8 hours ago
Class Definition G ENERAL STATEMENT OF DUTIES : To be responsible for the operation of a Department of Human Services (DHS) central telephone console or similar device and, as agency receptionist,...
Representative, Client Services - September 2025 (Smithfield)
- Smithfield, RI (6 miles from Cumberland, RI)
- 15 hours ago
- Smithfield, RI (6 miles from Cumberland, RI)
- 15 hours ago
Target Class Start Date: September 8, 2025 Are you customer focused and also strive to deliver experiences that foster customer loyalty? Then this might be the right role and opportunity for you!...
Customer Service Representative
- Pawtucket, RI (5 miles from Cumberland, RI)
- 15 hours ago
- Pawtucket, RI (5 miles from Cumberland, RI)
- 15 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Amazon Locker+ Customer Service Associate
- Norwood, MA (19 miles from Cumberland, RI)
- 17 hours ago
- Norwood, MA (19 miles from Cumberland, RI)
- 17 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Medicare Customer Service Agent
- Providence, RI (9 miles from Cumberland, RI)
- 18 hours ago
- Providence, RI (9 miles from Cumberland, RI)
- 18 hours ago
We are seeking a compassionate and customer-focused Medicare Concierge for a contract assigment. In this role, you will act as a dedicated point of contact for Medicare members, guiding them...
- Taunton, MA (16 miles from Cumberland, RI)
- 18 hours ago
- Taunton, MA (16 miles from Cumberland, RI)
- 18 hours ago
Our client is seeking a Temporary Sales Support & Customer Service Administrator in Taunton, MA to join their team! The role will be Monday-Friday, 8:00am-5:00pm (1-hour unpaid break) with a pay...
Customer Service Rep(03775) - 1940 Main St.
- Brockton, MA (21 miles from Cumberland, RI)
- 1 day ago
- Brockton, MA (21 miles from Cumberland, RI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(03795) - 390 Rhode Island ave
- Fall River, MA (22 miles from Cumberland, RI)
- 1 day ago
- Fall River, MA (22 miles from Cumberland, RI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Representative
- Westwood, MA (21 miles from Cumberland, RI)
- 1 day ago
- Westwood, MA (21 miles from Cumberland, RI)
- 1 day ago
Store - BOS-WESTWOOD, MA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Loss Prevention Customer Service Associate II Dedham MA
- Dedham, MA (23 miles from Cumberland, RI)
- 1 day ago
- Dedham, MA (23 miles from Cumberland, RI)
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Woonsocket, RI (4 miles from Cumberland, RI)
- 1 day ago
- Woonsocket, RI (4 miles from Cumberland, RI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Mansfield, MA (11 miles from Cumberland, RI)
- 1 day ago
- Mansfield, MA (11 miles from Cumberland, RI)
- 1 day ago
Rexel USA is recognized as a Great Place to Work! Rexel USA is a leading distributor of electrical supplies, services, and solutions, which includes the following companies: Rexel, Gexpro, Platt &...
Senior Customer Service Representative
- Taunton, MA (16 miles from Cumberland, RI)
- 1 day ago
- Taunton, MA (16 miles from Cumberland, RI)
- 1 day ago
That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers....
Demographic Data for Cumberland, RI
Moving to Cumberland, RI? Find some basic demographic data about Cumberland, RI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Cumberland, RI
Highest Education Level
Customer Service Representatives in Cumberland, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles

How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »