Customer Service Representative Jobs in Coventry, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- North Kingstown, RI (11 miles from Coventry, RI)
- 6 hours ago
- North Kingstown, RI (11 miles from Coventry, RI)
- 6 hours ago
One or more years of customer service or call center experience is preferred. Associate’s or Bachelor’s degree in a related field is preferred....
Customer Service - Self Storage Manager
- Providence, RI (14 miles from Coventry, RI)
- 17 hours ago
- Providence, RI (14 miles from Coventry, RI)
- 17 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Riverside, RI (15 miles from Coventry, RI)
- 1 day ago
- Riverside, RI (15 miles from Coventry, RI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (1st Shift)
- Warwick, RI (9 miles from Coventry, RI)
- 1 day ago
- Warwick, RI (9 miles from Coventry, RI)
- 1 day ago
Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems....
Customer Account Representative
- Warwick, RI (9 miles from Coventry, RI)
- 1 day ago
- Warwick, RI (9 miles from Coventry, RI)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Experience Specialist I
- Providence, RI (14 miles from Coventry, RI)
- 2 days ago
- Providence, RI (14 miles from Coventry, RI)
- 2 days ago
Salary Not Available Position range in Rhode Island $36k - $54k Per Year Customer Experience Specialist I SolomonEdwards Occupation: Customer Service Representatives Location: Providence, RI - 02919...
Medical Screener - Reception Technician (Customer Service)
- Woonsocket, RI (22 miles from Coventry, RI)
- 2 days ago
- Woonsocket, RI (22 miles from Coventry, RI)
- 2 days ago
Salary Not Available Medical Screener - Reception Technician (Customer Service) CSL Location: Woonsocket, RI - 02895 Positions available: 1 Job #: R-256542 Source: CSL | CSL Plasma | NLX Posted:...
Customer Service/ Lot Attendant
- North Smithfield, RI (20 miles from Coventry, RI)
- 3 days ago
- North Smithfield, RI (20 miles from Coventry, RI)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Providence, RI (14 miles from Coventry, RI)
- 3 days ago
- Providence, RI (14 miles from Coventry, RI)
- 3 days ago
Center experience SAP knowledge is a plus Attention to detail Ability to work in a fast-paced environment Ability to communicate through multiple channels and handling multiple customer inquiries Ability...
- North Attleboro, MA (24 miles from Coventry, RI)
- 3 days ago
- North Attleboro, MA (24 miles from Coventry, RI)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Swansea, MA (21 miles from Coventry, RI)
- 3 days ago
- Swansea, MA (21 miles from Coventry, RI)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Attleboro, MA (24 miles from Coventry, RI)
- 3 days ago
- Attleboro, MA (24 miles from Coventry, RI)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
Customer service/Pizza Maker (4071)
- Plainfield, CT (14 miles from Coventry, RI)
- 4 days ago
- Plainfield, CT (14 miles from Coventry, RI)
- 4 days ago
Company Description Locally Own and operate Job Description Help inside prep, ETC Please check detailed in store Has to meet dominos standard You must have an outgoing personality Must be...
Member Service Representative I - Cranston
- Cranston, RI (13 miles from Coventry, RI)
- 4 days ago
- Cranston, RI (13 miles from Coventry, RI)
- 4 days ago
We are looking for an experienced Member Service Representative for our Independence Way Branch in Cranston! Our Member Service Representatives are responsible for creating and sustaining a...
Customer Service & E-Commerce Supervisor - Full Time
- Providence, RI (14 miles from Coventry, RI)
- 4 days ago
- Providence, RI (14 miles from Coventry, RI)
- 4 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Demographic Data for Coventry, RI
Moving to Coventry, RI? Find some basic demographic data about Coventry, RI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Coventry, RI
Highest Education Level
Customer Service Representatives in Coventry, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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