Customer Service Representative Jobs in Coventry, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - PT
- Warwick, RI (9 miles from Coventry, RI)
- 10 days ago
- Warwick, RI (9 miles from Coventry, RI)
- 10 days ago
$15.75/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
- South Attleboro, MA (24 miles from Coventry, RI)
- 1 hour ago
- South Attleboro, MA (24 miles from Coventry, RI)
- 1 hour ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative (remote)
- Providence, RI (14 miles from Coventry, RI)
- 4 hours ago
- Providence, RI (14 miles from Coventry, RI)
- 4 hours ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkRental Car Customer Service Associate - Part Time Immediate Start Hands-On Role Paid Training
- Warwick, RI (9 miles from Coventry, RI)
- 6 hours ago
- Warwick, RI (9 miles from Coventry, RI)
- 6 hours ago
$15.75/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Support Specialist I (Dhs)
- Providence, RI (14 miles from Coventry, RI)
- 14 hours ago
- Providence, RI (14 miles from Coventry, RI)
- 14 hours ago
Class Definition G ENERAL STATEMENT OF DUTIES : To be responsible for the operation of a Department of Human Services (DHS) central telephone console or similar device and, as agency receptionist,...
Representative, Client Services - September 2025 (Smithfield)
- Smithfield, RI (15 miles from Coventry, RI)
- 20 hours ago
- Smithfield, RI (15 miles from Coventry, RI)
- 20 hours ago
Target Class Start Date: September 8, 2025 Are you customer focused and also strive to deliver experiences that foster customer loyalty? Then this might be the right role and opportunity for you!...
Customer Service Representative
- Pawtucket, RI (17 miles from Coventry, RI)
- 21 hours ago
- Pawtucket, RI (17 miles from Coventry, RI)
- 21 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Portsmouth, RI (20 miles from Coventry, RI)
- 21 hours ago
- Portsmouth, RI (20 miles from Coventry, RI)
- 21 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Narragansett, RI (19 miles from Coventry, RI)
- 21 hours ago
- Narragansett, RI (19 miles from Coventry, RI)
- 21 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Medicare Customer Service Agent
- Providence, RI (14 miles from Coventry, RI)
- 1 day ago
- Providence, RI (14 miles from Coventry, RI)
- 1 day ago
We are seeking a compassionate and customer-focused Medicare Concierge for a contract assigment. In this role, you will act as a dedicated point of contact for Medicare members, guiding them...
Customer Service Representative
- Newport, RI (21 miles from Coventry, RI)
- 2 days ago
- Newport, RI (21 miles from Coventry, RI)
- 2 days ago
Job Listing ID: 4299524 Job Title: Customer Service Representative Application Deadline: 09/23/2025Job Location: Newport Date Posted: 06/26/2025Hours Worked Per Week: 40 Shift: Day Shift Duration of...
Customer Service Rep(03282) - 1070 N Main St
- Killingly, CT (17 miles from Coventry, RI)
- 2 days ago
- Killingly, CT (17 miles from Coventry, RI)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Bench Assistant Customer Service Manager - Office
- Putnam, CT (18 miles from Coventry, RI)
- 3 days ago
- Putnam, CT (18 miles from Coventry, RI)
- 3 days ago
Salary: $16.35- $24.50 SUMMARY Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of...
- Providence, RI (14 miles from Coventry, RI)
- 3 days ago
- Providence, RI (14 miles from Coventry, RI)
- 3 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Store Customer Service Specialist
- East Providence, RI (16 miles from Coventry, RI)
- 3 days ago
- East Providence, RI (16 miles from Coventry, RI)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Coventry, RI
Moving to Coventry, RI? Find some basic demographic data about Coventry, RI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Coventry, RI
Highest Education Level
Customer Service Representatives in Coventry, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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