Customer Service Representative Jobs in Chepachet, RI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 145 Jobs

Customer Service - Amazon Hiring Now!

  • Cranston, RI (16 miles from Chepachet, RI)
  • 23 hours ago
  • Cranston, RI (16 miles from Chepachet, RI)
  • 23 hours ago

Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...

Part Time Customer Service Representative $17 hourly

  • Warwick, RI (18 miles from Chepachet, RI)
  • 1 day ago
  • Warwick, RI (18 miles from Chepachet, RI)
  • 1 day ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Customer Service Representative Part Time $17 Hourly

  • Millbury, MA (20 miles from Chepachet, RI)
  • 1 day ago
  • Millbury, MA (20 miles from Chepachet, RI)
  • 1 day ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Customer Service Associate

  • Seekonk, MA (19 miles from Chepachet, RI)
  • 1 day ago
  • Seekonk, MA (19 miles from Chepachet, RI)
  • 1 day ago

Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Service Representative - Work From Home

  • Johnston, RI (10 miles from Chepachet, RI)
  • 1 day ago
  • Johnston, RI (10 miles from Chepachet, RI)
  • 1 day ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Experience Coordinator - Warwick, RI

  • Warwick, RI (18 miles from Chepachet, RI)
  • 2 days ago
  • Warwick, RI (18 miles from Chepachet, RI)
  • 2 days ago

WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...

Representative II, Customer Service Ops

  • Providence, RI (15 miles from Chepachet, RI)
  • 2 days ago
  • Providence, RI (15 miles from Chepachet, RI)
  • 2 days ago

What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...

Customer Service Representative Second Shift

  • Cranston, RI (16 miles from Chepachet, RI)
  • 3 days ago
  • Cranston, RI (16 miles from Chepachet, RI)
  • 3 days ago

Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...

Customer Support Representative

  • Greenville, RI (7 miles from Chepachet, RI)
  • 3 days ago
  • Greenville, RI (7 miles from Chepachet, RI)
  • 3 days ago

Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...

Customer Experience Representative

  • North Providence, RI (13 miles from Chepachet, RI)
  • 3 days ago
  • North Providence, RI (13 miles from Chepachet, RI)
  • 3 days ago

Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...

Client Services Representative

  • North Providence, RI (13 miles from Chepachet, RI)
  • 3 days ago
  • North Providence, RI (13 miles from Chepachet, RI)
  • 3 days ago

Starting Salary: $21.50 / hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...

[Apply Now] Customer Service Representative

  • Smithfield, RI (8 miles from Chepachet, RI)
  • 3 days ago
  • Smithfield, RI (8 miles from Chepachet, RI)
  • 3 days ago

Starting Salary: $21.50 / hour Start Date: Whenthere's a question about your finances, you want answers andsupport fast. Our customers rely on ourContact Center Specialiststohelp them understand,...

Customer Service Representative

  • North Providence, RI (13 miles from Chepachet, RI)
  • 3 days ago
  • North Providence, RI (13 miles from Chepachet, RI)
  • 3 days ago

Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...

Customer Service Representative

  • Warwick, RI (18 miles from Chepachet, RI)
  • 3 days ago
  • Warwick, RI (18 miles from Chepachet, RI)
  • 3 days ago

The Customer Service Representative supports the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales...

CampusGuard Customer Advocate

  • Providence, RI (15 miles from Chepachet, RI)
  • 3 days ago
  • Providence, RI (15 miles from Chepachet, RI)
  • 3 days ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Demographic Data for Chepachet, RI

Moving to Chepachet, RI? Find some basic demographic data about Chepachet, RI below.


Local
National
7,549
151
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Chepachet, RI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Chepachet, RI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Chepachet, RI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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