Customer Service Representative Jobs in Longueuil, QC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Montreal, QC (5 miles from Longueuil, QC)
- 5 days ago
- Montreal, QC (5 miles from Longueuil, QC)
- 5 days ago
Date Posted: 2025-06-24 Country: Canada Location: LOC13039 1535 Gladstone Street,Montreal,Quebec,H4E 1C5,Canada OTISLINE Otis customer care call center has a full-time opening for 2nd shift. Some...
Copy of Representant de service a la clientele/ Customer Experience Representative
- Brossard, QC (5 miles from Longueuil, QC)
- 10 days ago
- Brossard, QC (5 miles from Longueuil, QC)
- 10 days ago
Company Description Nous consacrons nos efforts a creer des experiences et a raconter des histoires et nous sommes toujours a la recherche de gens brillants, energiques et axes sur le service a la...
Customer Experience Representative
- Montreal, QC (5 miles from Longueuil, QC)
- 12 days ago
- Montreal, QC (5 miles from Longueuil, QC)
- 12 days ago
How will you CONTRIBUTE and GROW? The main purpose of this position will be to work in a welding and industrial gas Industry answering all customer inquiries as the first point of contact by...
Customer service representative
- Boucherville, QC (4 miles from Longueuil, QC)
- 14 days ago
- Boucherville, QC (4 miles from Longueuil, QC)
- 14 days ago
Customer Service and Inside Sales Representative Location: Boucherville, Quebec Work schedule: Face-to-face Position type : Permanent, Full time (40h/week) Company description Our client, a...
Ingenieur de programme, service a la clientele - Customer Service Program Engineer
- Longueuil, QC
- 17 days ago
- Longueuil, QC
- 17 days ago
Date daffichag e / Date Posted: 2025-06-11 Pays / Country: Canada Emplacement / Location: LOC13052 1000 Boul Marie Victorin,Longueuil,Quebec,J4G 1A1,Canada Titre du poste : Ingenieur de programme,...
Specialiste du soutien a la clientele/Customer Support Specialist
- Montreal, QC (5 miles from Longueuil, QC)
- 20 days ago
- Montreal, QC (5 miles from Longueuil, QC)
- 20 days ago
Note: Ce role est un contrat jusqu'au 1er septembre 2026. Note: This role is a contract until September 1, 2026. *** English Version Below *** Les voyages vont bien au-dela de leur destination ;...
Sea Logistics Customer Care Representative - Import , Bilingual
- Montreal, QC (5 miles from Longueuil, QC)
- 26 days ago
- Montreal, QC (5 miles from Longueuil, QC)
- 26 days ago
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...
Representant du service a la clientele/Customer Care Specialist
- Dorval, QC (14 miles from Longueuil, QC)
- 28 days ago
- Dorval, QC (14 miles from Longueuil, QC)
- 28 days ago
Position: Customer Service Representative Location: Auto Bugatti Classification: Salary Range: $20.00-$25.00 per hour Part of a bigger team....
Customer Service Representative
- Montreal, QC (5 miles from Longueuil, QC)
- 30+ days ago
- Montreal, QC (5 miles from Longueuil, QC)
- 30+ days ago
Do you love exceeding peoples expectations? Are you passionate about growing your career in the lending or automotive industry? Are you a self-starter who can work independently? Are you energetic...
Representant (e) du service a la clientele / Representative Client Service
- Montreal, QC (5 miles from Longueuil, QC)
- 30+ days ago
- Montreal, QC (5 miles from Longueuil, QC)
- 30+ days ago
ADP souhaite embaucher un representant du service a la clientele, services HRTech Vous aimez les gens et etes a laise dans un environnement dynamique axe sur la collaboration? Vous eprouvez une...
- Montreal, QC (5 miles from Longueuil, QC)
- 30+ days ago
- Montreal, QC (5 miles from Longueuil, QC)
- 30+ days ago
Job Purpose As a Customer Support Specialist at Inoria, a CallTower company, you will play a pivotal role in delivering professional, customer-driven technical support services while adhering to...
Representant de service a la clientele / Customer Experience Representative
- Laval, QC (13 miles from Longueuil, QC)
- 45+ days ago
- Laval, QC (13 miles from Longueuil, QC)
- 45+ days ago
de l'entreprise Nous consacrons nos efforts a creer des experiences et a raconter des histoires et nous sommes toujours a la recherche de gens brillants, energiques et axes sur le service a la...
(CAN) Customer Service Desk Associate
- Kirkland, QC (19 miles from Longueuil, QC)
- 60+ days ago
- Kirkland, QC (19 miles from Longueuil, QC)
- 60+ days ago
... Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and...
Retour instantane Customer Service Instant Return Representative
- Montreal, QC (5 miles from Longueuil, QC)
- 60+ days ago
- Montreal, QC (5 miles from Longueuil, QC)
- 60+ days ago
Wage: $16.50 per hour Job Description: The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most...
Customer Service Representative
- Anjou, QC (6 miles from Longueuil, QC)
- 60+ days ago
- Anjou, QC (6 miles from Longueuil, QC)
- 60+ days ago
Service Representative will have responsibility to ensure orders are accurately entered, processed, and tracked in Altium systems....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Longueuil, QC
Highest Education Level
Customer Service Representatives in Longueuil, QC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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