Customer Service Representative Jobs in Kirkland, QC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Care Representative - Saint Laurent, Quebec
- Montreal, QC (14 miles from Kirkland, QC)
- 1 hour ago
- Montreal, QC (14 miles from Kirkland, QC)
- 1 hour ago
Titre du poste : Representant du service a la clientele Lieu : Saint-Laurent, Quebec ( Sur site ) Victaulic, fondee en 1919, a revolutionne l'assemblage de tuyaux avec l'invention du Victory...
Customer Service Representative
- Laval, QC (10 miles from Kirkland, QC)
- 8 hours ago
- Laval, QC (10 miles from Kirkland, QC)
- 8 hours ago
The Customer Service Representative role is to service all Sports Experts customers in a timely professional manner as well as offer support to store employees to resolve in store post sale issues....
Senior client service representative, 37.5h/weekly - Brossard, QC
- Brossard, QC (19 miles from Kirkland, QC)
- 8 hours ago
- Brossard, QC (19 miles from Kirkland, QC)
- 8 hours ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Client service representative, 20h/weekly - Mascouche, QC
- Mascouche, QC (23 miles from Kirkland, QC)
- 8 hours ago
- Mascouche, QC (23 miles from Kirkland, QC)
- 8 hours ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative
- Montreal, QC (14 miles from Kirkland, QC)
- 2 days ago
- Montreal, QC (14 miles from Kirkland, QC)
- 2 days ago
Application Deadline: 09/05/2025 Address: 160 boul Rene-Levesque East Job Family Group: Retail Banking Sales & Service A professional competence in Mandarin will be considered an asset in order to...
Customer Experience Representative
- Montreal, QC (14 miles from Kirkland, QC)
- 2 days ago
- Montreal, QC (14 miles from Kirkland, QC)
- 2 days ago
How will you CONTRIBUTE and GROW? Representatives must be able to respond to customer questions and navigate through computer based solutions to provide information about orders and manage them...
Seasonal Customer Experience Representative
- Brossard, QC (19 miles from Kirkland, QC)
- 3 days ago
- Brossard, QC (19 miles from Kirkland, QC)
- 3 days ago
Company Description Nous consacrons nos efforts a creer des experiences et a raconter des histoires et nous sommes toujours a la recherche de gens brillants, energiques et axes sur le service a la...
Bilingual Customer Service Representative
- Montreal, QC (14 miles from Kirkland, QC)
- 5 days ago
- Montreal, QC (14 miles from Kirkland, QC)
- 5 days ago
You are as unique as your background, experience and point of view. Here, youll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their...
Customer Service Representative - Montreal (YUL)
- Dorval, QC (5 miles from Kirkland, QC)
- 9 days ago
- Dorval, QC (5 miles from Kirkland, QC)
- 9 days ago
Please note that this only applies to the Customer Service Representative position....
Customer Service Representative
- Dorval, QC (5 miles from Kirkland, QC)
- 16 days ago
- Dorval, QC (5 miles from Kirkland, QC)
- 16 days ago
Run what runs the world This Position reports to: Inside Sales Manager, Canada As a Customer Service Representative, you will have the opportunity to act as the first point of contact for ABB customers...
Customer Service Training Manager / Gestionnaire de la formation de service clients
- Longueuil, QC (19 miles from Kirkland, QC)
- 19 days ago
- Longueuil, QC (19 miles from Kirkland, QC)
- 19 days ago
Date daffichag e / Date Posted: 2025-07-23 Pays / Country: Canada Emplacement / Location: LOC13052 1000 Boul Marie Victorin,Longueuil,Quebec,J4G 1A1,Canada English Version will follow: Titre du...
- Longueuil, QC (19 miles from Kirkland, QC)
- 19 days ago
- Longueuil, QC (19 miles from Kirkland, QC)
- 19 days ago
Date daffichag e / Date Posted: 2025-07-31 Pays / Country: Canada Emplacement / Location: LOC13052 1000 Boul Marie Victorin,Longueuil,Quebec,J4G 1A1,Canada English Version will follow: Titre du...
- Longueuil, QC (19 miles from Kirkland, QC)
- 19 days ago
- Longueuil, QC (19 miles from Kirkland, QC)
- 19 days ago
Date daffichag e / Date Posted: 2025-07-25 Pays / Country: Canada Emplacement / Location: LOC13052 1000 Boul Marie Victorin,Longueuil,Quebec,J4G 1A1,Canada English Version will follow: Titre du...
- Montreal, QC (14 miles from Kirkland, QC)
- 19 days ago
- Montreal, QC (14 miles from Kirkland, QC)
- 19 days ago
Work Location: Montreal, Quebec, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: - TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth...
Bilingual Customer Relations Specialist (English & French)
- Montreal, QC (14 miles from Kirkland, QC)
- 20 days ago
- Montreal, QC (14 miles from Kirkland, QC)
- 20 days ago
Permanent Full Time - As a Customer Relations Specialist in our Contact Services department youll be responsible for providing courteous, accurate and timely responses to incoming benefit...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Kirkland, QC
Highest Education Level
Customer Service Representatives in Kirkland, QC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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