Customer Service Representative Jobs in Zionsville, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Account Representative
- Reading, PA (23 miles from Zionsville, PA)
- 5 hours ago
- Reading, PA (23 miles from Zionsville, PA)
- 5 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Quakertown, PA (10 miles from Zionsville, PA)
- 7 hours ago
- Quakertown, PA (10 miles from Zionsville, PA)
- 7 hours ago
New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...
- Allentown, PA (10 miles from Zionsville, PA)
- 12 hours ago
- Allentown, PA (10 miles from Zionsville, PA)
- 12 hours ago
Minimum Qualifications High School Diploma/GED 5 years experience in Hospital or Physician billing, follow up or collections and 3 years customer service call center experience in a healthcare setting...
- Allentown, PA (10 miles from Zionsville, PA)
- 13 hours ago
- Allentown, PA (10 miles from Zionsville, PA)
- 13 hours ago
Customer Service Agent Full-Time Day Shift Department CSS-Patient Accounting Shift Details Day Shift, Monday-Friday; 8:00a-4:30p Job ID wd-JR124239 Posted June 27, 2025 Join a team that delivers...
Customer Service Rep(04750) - 310 Penn St.
- Reading, PA (23 miles from Zionsville, PA)
- 13 hours ago
- Reading, PA (23 miles from Zionsville, PA)
- 13 hours ago
Customer Service Rep(04750) - 310 Penn St. Domino's Franchise - 3.4 Reading, PA Job Details Full-time Estimated: $20.1K - $26.4K a year 1 day ago Qualifications Writing skills Entry level Full Job...
Client Services Representative
- Reading, PA (23 miles from Zionsville, PA)
- 13 hours ago
- Reading, PA (23 miles from Zionsville, PA)
- 13 hours ago
Client Services Administrator Title: Client Services Administrator Location: Hertfordshire, United Kingdom (Hybrid/ Remote ) Salary: 32,000 - 35,000 (Depending on Experience) + achievable monthly...
Customer Service Rep(04794) - 155 Mickley Road
- Whitehall, PA (13 miles from Zionsville, PA)
- 13 hours ago
- Whitehall, PA (13 miles from Zionsville, PA)
- 13 hours ago
Customer Service Rep(04794) - 155 Mickley Road Domino's Franchise - 3.4 Whitehall Township, PA Job Details Full-time Estimated: $20.3K - $26.4K a year 11 hours ago Qualifications Writing skills...
- Allentown, PA (10 miles from Zionsville, PA)
- 14 hours ago
- Allentown, PA (10 miles from Zionsville, PA)
- 14 hours ago
This role focuses on achieving a one call resolution and ensures a personalized experience such that the customer wants to continue to use HNL Lab Medicine as their laboratory of choice....
- Nazareth, PA (22 miles from Zionsville, PA)
- 20 hours ago
- Nazareth, PA (22 miles from Zionsville, PA)
- 20 hours ago
Location: Rochester, NY (US) andNazareth, PA (US) Job ID: 38954 Our Customer Service Representatives are responsible for the whole process of customer orders from the incoming to the delivery (order...
- Hatfield, PA (17 miles from Zionsville, PA)
- 1 day ago
- Hatfield, PA (17 miles from Zionsville, PA)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Allentown, PA (10 miles from Zionsville, PA)
- 1 day ago
- Allentown, PA (10 miles from Zionsville, PA)
- 1 day ago
Now Hiring: Customer Service Representative Location: Allentown, PA Schedule: Monday to Friday | 7:00 AM 3:30 PM Pay Rate: $18.00/hour We are currently seeking an experienced Customer Service Representative...
- Bath, PA (20 miles from Zionsville, PA)
- 1 day ago
- Bath, PA (20 miles from Zionsville, PA)
- 1 day ago
Company: TIME Manufacturing Company Position: Customer Service Support Position reports to: Director of North American Customer Service Location: Westlake, TX (on-site, this is not remote)...
- Whitehall, PA (13 miles from Zionsville, PA)
- 1 day ago
- Whitehall, PA (13 miles from Zionsville, PA)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Rep(04888) - 327 Main St
- Harleysville, PA (14 miles from Zionsville, PA)
- 1 day ago
- Harleysville, PA (14 miles from Zionsville, PA)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04754) - 799 State St.
- Pottstown, PA (15 miles from Zionsville, PA)
- 1 day ago
- Pottstown, PA (15 miles from Zionsville, PA)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Demographic Data for Zionsville, PA
Moving to Zionsville, PA? Find some basic demographic data about Zionsville, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Zionsville, PA
Highest Education Level
Customer Service Representatives in Zionsville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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