Customer Service Representative Jobs in York New Salem, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 61 Jobs

Customer Service Representative

  • Steelton, PA (22 miles from York New Salem, PA)
  • 12 hours ago
  • Steelton, PA (22 miles from York New Salem, PA)
  • 12 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Client Services Representative

  • Millersville, PA (22 miles from York New Salem, PA)
  • 13 hours ago
  • Millersville, PA (22 miles from York New Salem, PA)
  • 13 hours ago

Requisition Number P01184 Position Type Staff Department Financial Aid Working Title Client Services Representative Classification Clerical Assistant 2 - 00102 Position Summary Information Nature...

Client Services Representative

  • Dover, PA (9 miles from York New Salem, PA)
  • 1 day ago
  • Dover, PA (9 miles from York New Salem, PA)
  • 1 day ago

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...

Customer Service Rep(04780) - 519B Leman Ave

  • Millersville, PA (22 miles from York New Salem, PA)
  • 1 day ago
  • Millersville, PA (22 miles from York New Salem, PA)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(04861) - 1200 Market St

  • Lemoyne, PA (24 miles from York New Salem, PA)
  • 2 days ago
  • Lemoyne, PA (24 miles from York New Salem, PA)
  • 2 days ago

You'll find our Customer Service Representative jobs offer you more....

Customer Service Representative (Healthcare) - Remote

  • York, PA (9 miles from York New Salem, PA)
  • 2 days ago
  • York, PA (9 miles from York New Salem, PA)
  • 2 days ago

Job Title: Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative...

Remote Work

Customer Service/Sales

  • Hanover, PA (13 miles from York New Salem, PA)
  • 2 days ago
  • Hanover, PA (13 miles from York New Salem, PA)
  • 2 days ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Representative

  • Hanover, PA (13 miles from York New Salem, PA)
  • 3 days ago
  • Hanover, PA (13 miles from York New Salem, PA)
  • 3 days ago

Customer Service Representative Category:Clerical - Other Location:Hanover, PA 17331 Pay:$17.00 Hourly Posted:1 day ago Status:Open Description Customer Service Representative Love handling customer...

Customer Service Rep(04890) - 3921 E. Market St

  • York, PA (9 miles from York New Salem, PA)
  • 3 days ago
  • York, PA (9 miles from York New Salem, PA)
  • 3 days ago

ABOUTTHE JOBYou got game? You got spring in your step? You want the bestjob in the world! And schedules that work with you, not against you? That'sright, we live to beat the rush and make it...

Customer Service Rep(04773) - 2825 Carlisle Rd

  • Dover, PA (9 miles from York New Salem, PA)
  • 3 days ago
  • Dover, PA (9 miles from York New Salem, PA)
  • 3 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(04783) - 351 Loucks Rd

  • York, PA (9 miles from York New Salem, PA)
  • 4 days ago
  • York, PA (9 miles from York New Salem, PA)
  • 4 days ago

From customer service to management, general manager to franchisee, our stores offer a world of opportunity.You'll find our Customer Service Representative jobs offer you more....

Customer Service Rep(04785) - 1539 Mt Rose Ave

  • York, PA (9 miles from York New Salem, PA)
  • 4 days ago
  • York, PA (9 miles from York New Salem, PA)
  • 4 days ago

You'll find our Customer Service Representative jobs offer you more....

Customer Service Associate

  • Dover, PA (9 miles from York New Salem, PA)
  • 6 days ago
  • Dover, PA (9 miles from York New Salem, PA)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • York, PA (9 miles from York New Salem, PA)
  • 7 days ago
  • York, PA (9 miles from York New Salem, PA)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Gettysburg, PA (24 miles from York New Salem, PA)
  • 9 days ago
  • Gettysburg, PA (24 miles from York New Salem, PA)
  • 9 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for York New Salem, PA

Moving to York New Salem, PA? Find some basic demographic data about York New Salem, PA below.


Local
National
262
15
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in York New Salem, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in York New Salem, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in York New Salem, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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