Customer Service Representative Jobs in Windber, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 22 Jobs

Customer Care Representative 12 am to 8:30am

  • Ebensburg, PA (20 miles from Windber, PA)
  • 2 days ago
  • Ebensburg, PA (20 miles from Windber, PA)
  • 2 days ago

Shift Time 12 am - 8:30 am Sunday through Thursday JOB SUMMARY: The Call Center Customer Care Representative provides front-line operational support for the Call Center. Primary function is to...

Customer Care Representative

  • Ebensburg, PA (20 miles from Windber, PA)
  • 2 days ago
  • Ebensburg, PA (20 miles from Windber, PA)
  • 2 days ago

Shift 10:30 am to 7pm JOB SUMMARY: The Call Center Customer Care Representative provides front-line operational support for the Call Center. Primary function is to assist Marines and their...

Customer Service Representative

  • Cresson, PA (19 miles from Windber, PA)
  • 2 days ago
  • Cresson, PA (19 miles from Windber, PA)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Inside Sales and Customer Service

  • Johnstown, PA (10 miles from Windber, PA)
  • 2 days ago
  • Johnstown, PA (10 miles from Windber, PA)
  • 2 days ago

Summary Job title: Inside Sales and Customer Service Job ID: ... Department: Johnstown - MOS Location: PA-Johnstown Description Summary: Were looking for someone whos passionate about putting the...

Customer Service Specialist

  • Duncansville, PA (20 miles from Windber, PA)
  • 10 days ago
  • Duncansville, PA (20 miles from Windber, PA)
  • 10 days ago

CUSTOMER SERVICE SPECIALIST At New Pig, we trust and believe in the power of committed, enthusiastic employees. We are currently searching for fun-loving employees with excellent verbal and...

Customer Service Representative

  • Somerset, PA (22 miles from Windber, PA)
  • 17 days ago
  • Somerset, PA (22 miles from Windber, PA)
  • 17 days ago

Store 2743054: 1604 North Center Avenue, Somerset, Pennsylvania 15501 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Ebensburg, PA (20 miles from Windber, PA)
  • 17 days ago
  • Ebensburg, PA (20 miles from Windber, PA)
  • 17 days ago

Store 2743670: 4534 Admiral Peary Highway, Ebensburg, Pennsylvania 15931 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative (Full-Time)

  • Bedford, PA (22 miles from Windber, PA)
  • 29 days ago
  • Bedford, PA (22 miles from Windber, PA)
  • 29 days ago

Overview Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments...

Customer Service Representative I

  • Claysburg, PA (13 miles from Windber, PA)
  • 30+ days ago
  • Claysburg, PA (13 miles from Windber, PA)
  • 30+ days ago

QUALIFICATIONS (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education High School/GED required Experience Minimum 2 years Help Desk/Call Center...

Customer Service Representative (Loan Consultant II)

  • Johnstown, PA (10 miles from Windber, PA)
  • 30+ days ago
  • Johnstown, PA (10 miles from Windber, PA)
  • 30+ days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Representative (Dispatcher)

  • Roaring Spring, PA (20 miles from Windber, PA)
  • 45+ days ago
  • Roaring Spring, PA (20 miles from Windber, PA)
  • 45+ days ago

Customer Service Representative (Dispatcher) - What Will You Do?...

P&C Customer Service Representative (Remote) Pennsylvania

  • Johnstown, PA (10 miles from Windber, PA)
  • 45+ days ago
  • Johnstown, PA (10 miles from Windber, PA)
  • 45+ days ago

Service Representatives to field inbound communication from our client's members....

Remote Work

Customer Account Representative

  • Johnstown, PA (10 miles from Windber, PA)
  • 45+ days ago
  • Johnstown, PA (10 miles from Windber, PA)
  • 45+ days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Rep (QTC)

  • Bedford, PA (22 miles from Windber, PA)
  • 60+ days ago
  • Bedford, PA (22 miles from Windber, PA)
  • 60+ days ago

Customer Service Rep (QTC) Full Time Professional Bedford, PA, Bedford, PA, US 4 days ago Requisition ID: 1543 Salary: $13.00 Hourly MyAdvisor/VetAdvisor care coordination program provides expert...

Retail Customer Service Specialist

  • Robinson, PA (23 miles from Windber, PA)
  • 60+ days ago
  • Robinson, PA (23 miles from Windber, PA)
  • 60+ days ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Demographic Data for Windber, PA

Moving to Windber, PA? Find some basic demographic data about Windber, PA below.


Local
National
10,733
193
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Windber, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Windber, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Windber, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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