Customer Service Representative Jobs in Willow Street, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(04739) - 840 W. Main St
- New Holland, PA (14 miles from Willow Street, PA)
- 10 hours ago
- New Holland, PA (14 miles from Willow Street, PA)
- 10 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative I
- Paradise, PA (8 miles from Willow Street, PA)
- 13 hours ago
- Paradise, PA (8 miles from Willow Street, PA)
- 13 hours ago
Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....
ED Customer Service Specialist (Part Time/Day Shift)
- Lancaster, PA (8 miles from Willow Street, PA)
- 13 hours ago
- Lancaster, PA (8 miles from Willow Street, PA)
- 13 hours ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Rep(04878)2422 Willow Street Pike
- Lancaster, PA (8 miles from Willow Street, PA)
- 1 day ago
- Lancaster, PA (8 miles from Willow Street, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep (04671) Rising Sun, MD
- Rising Sun, MD (23 miles from Willow Street, PA)
- 2 days ago
- Rising Sun, MD (23 miles from Willow Street, PA)
- 2 days ago
Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep(04781) - 798D New Holland Ave
- Lancaster, PA (8 miles from Willow Street, PA)
- 2 days ago
- Lancaster, PA (8 miles from Willow Street, PA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
LNS Airport- PT Customer Service Agent
- Lititz, PA (14 miles from Willow Street, PA)
- 3 days ago
- Lititz, PA (14 miles from Willow Street, PA)
- 3 days ago
LNS Airport- PT Customer Service Agent Job Description: At Surf Air Mobility, were transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and...
Inside Sales / Customer Service - Pennsauken, NJ
- Lancaster, PA (8 miles from Willow Street, PA)
- 4 days ago
- Lancaster, PA (8 miles from Willow Street, PA)
- 4 days ago
Mostrar mas Ultima actualizacion: hace mas de 30 dias Inside Sales Customer Service Representative The Lending Group CO Remote, US Teletrabajo A tiempo completo We're looking for a full-time inside...
Customer Service Representative
- Lancaster, PA (8 miles from Willow Street, PA)
- 5 days ago
- Lancaster, PA (8 miles from Willow Street, PA)
- 5 days ago
Benefits: Bonus based on performance Flexible schedule Opportunity for advancement General Purpose: Requires frequent contact with customers, associates, and upper management. Occasional contact...
- Lancaster, PA (8 miles from Willow Street, PA)
- 7 days ago
- Lancaster, PA (8 miles from Willow Street, PA)
- 7 days ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
- Gap, PA (14 miles from Willow Street, PA)
- 8 days ago
- Gap, PA (14 miles from Willow Street, PA)
- 8 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Lancaster, PA (8 miles from Willow Street, PA)
- 8 days ago
- Lancaster, PA (8 miles from Willow Street, PA)
- 8 days ago
Customer Service Advisor, IC Req #30308 PA-0690, Lancaster, Pennsylvania, United States of America Job Description Posted Tuesday, March 25, 2025 at 11:00 PM Working at Mister Car Wash is all...
Customer Service Representative
- E Petersburg, PA (10 miles from Willow Street, PA)
- 8 days ago
- E Petersburg, PA (10 miles from Willow Street, PA)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Loan Consultant I)
- Lancaster, PA (8 miles from Willow Street, PA)
- 9 days ago
- Lancaster, PA (8 miles from Willow Street, PA)
- 9 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative (Loan Consultant I)
- Lancaster, PA (8 miles from Willow Street, PA)
- 11 days ago
- Lancaster, PA (8 miles from Willow Street, PA)
- 11 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Demographic Data for Willow Street, PA
Moving to Willow Street, PA? Find some basic demographic data about Willow Street, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Willow Street, PA
Highest Education Level
Customer Service Representatives in Willow Street, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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