Customer Service Representative Jobs in Williamsport, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Montgomery, PA (8 miles from Williamsport, PA)
- 5 days ago
- Montgomery, PA (8 miles from Williamsport, PA)
- 5 days ago
Description Job Summary Responsible for coordinating and performing numerous customer service functions for specific assigned customers efficiently, resulting in excellent customer service. This...
Customer Experience Coordinator
- Montoursville, PA (8 miles from Williamsport, PA)
- 7 days ago
- Montoursville, PA (8 miles from Williamsport, PA)
- 7 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Montoursville, PA (8 miles from Williamsport, PA)
- 20 days ago
- Montoursville, PA (8 miles from Williamsport, PA)
- 20 days ago
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront...
Member Service Representative (Part-Time)
- Lewisburg, PA (20 miles from Williamsport, PA)
- 22 days ago
- Lewisburg, PA (20 miles from Williamsport, PA)
- 22 days ago
Part Time - 20 Hours Per Week Monday through Saturday Availability Required Role: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals...
Customer Service Rep - Williamsport, PA Lincare Holdings United States, Pennsylvania, Williamsport 1965 Lycoming Creek Road (Show on map) Jun 04, 2025 This employee communicates with customers for...
Sr Medical Screener - Reception Technician (Customer Service)
- Linden, PA (6 miles from Williamsport, PA)
- 28 days ago
- Linden, PA (6 miles from Williamsport, PA)
- 28 days ago
Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to qualify donors for the plasma pheresis process. Job Description 1 In...
Customer Service Representative
- Mifflinburg, PA (21 miles from Williamsport, PA)
- 28 days ago
- Mifflinburg, PA (21 miles from Williamsport, PA)
- 28 days ago
Customer Service Representatives are the front line of Susquehanna Community Bank and are responsible for processing personal and commercial transactions and providing fast and friendly customer service...
Medical Screener - Reception Technician (Customer Service)
- Linden, PA (6 miles from Williamsport, PA)
- 45+ days ago
- Linden, PA (6 miles from Williamsport, PA)
- 45+ days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Retail Customer Service Associate
- Muncy, PA (15 miles from Williamsport, PA)
- 45+ days ago
- Muncy, PA (15 miles from Williamsport, PA)
- 45+ days ago
... Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Nights & Closers: Customer Service / Cashier - Must be 18+
- Lock Haven, PA (21 miles from Williamsport, PA)
- 90+ days ago
- Lock Haven, PA (21 miles from Williamsport, PA)
- 90+ days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Williamsport, PA
Moving to Williamsport, PA? Find some basic demographic data about Williamsport, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Williamsport, PA
Highest Education Level
Customer Service Representatives in Williamsport, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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