Customer Service Representative Jobs in Whitehall, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Wawa, Inc.
- Wescosville, PA (6 miles from Whitehall, PA)
- 1 day ago
- Wescosville, PA (6 miles from Whitehall, PA)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In Person- Five Star Solutions
- Allentown, PA (3 miles from Whitehall, PA)
- 4 days ago
- Allentown, PA (3 miles from Whitehall, PA)
- 4 days ago
Customer Service Mon-Fri Five Star Solutions - 3.1 Allentown, PA Job Details Full-time $14 an hour 1 day ago Benefits Paid training Qualifications Phone communication English Customer support...
RemoteCustomer Service Representative
- Settlers Hospitality Group LLC
- Center Valley, PA (9 miles from Whitehall, PA)
- 5 days ago
- Center Valley, PA (9 miles from Whitehall, PA)
- 5 days ago
Customer Service Representative - Global Headquarters - 5156 Center Valley, PA 1 DAYS AGO 22600533 Summary Center Valley, PA In-Person Competitive Salary 1 Years Experience Bachelor's degree No Commission...
In PersonLicensed Client Services Representative
- TEKsystems
- Allentown, PA (3 miles from Whitehall, PA)
- 6 days ago
- Allentown, PA (3 miles from Whitehall, PA)
- 6 days ago
call resolution....
In PersonCustomer Service Representative
- U-Haul Co. of Pennsylvania
- Easton, PA (11 miles from Whitehall, PA)
- 6 days ago
- Easton, PA (11 miles from Whitehall, PA)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Rep(04792) - 1826 Union Boulevard
- Domino's
- Allentown, PA (3 miles from Whitehall, PA)
- 7 days ago
- Allentown, PA (3 miles from Whitehall, PA)
- 7 days ago
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...
In Person- Domino's Pizza
- Quakertown, PA (16 miles from Whitehall, PA)
- 8 days ago
- Quakertown, PA (16 miles from Whitehall, PA)
- 8 days ago
Company Description Job Description General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare...
In PersonCustomer Service Associate - Nights/Weekends
- Raising Cane's
- Allentown, PA (3 miles from Whitehall, PA)
- 8 days ago
- Allentown, PA (3 miles from Whitehall, PA)
- 8 days ago
Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Rep(09090) - 15100 Kutztown Rd
- Domino's Pizza
- Kutztown, PA (16 miles from Whitehall, PA)
- 9 days ago
- Kutztown, PA (16 miles from Whitehall, PA)
- 9 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
In PersonDistribution Customer Service Representative
- NFI Industries
- Breinigsville, PA (11 miles from Whitehall, PA)
- 10 days ago
- Breinigsville, PA (11 miles from Whitehall, PA)
- 10 days ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
In Person- Landis Supermarkets
- Telford, PA (24 miles from Whitehall, PA)
- 10 days ago
- Telford, PA (24 miles from Whitehall, PA)
- 10 days ago
Cashiers are responsible for providing fast, friendly, and accurate check out to our customers. They will greet and assist customers in locating products in the store and by bagging their...
In PersonCustomer Service Representative - 1st Shift
- East Penn Mfg. Co., Inc.
- Lyon Station, PA (18 miles from Whitehall, PA)
- 12 days ago
- Lyon Station, PA (18 miles from Whitehall, PA)
- 12 days ago
Overview The Customer Service Representative provides highquality support to customers, Sales Representatives, and internal departments by accurately processing orders, resolving inquiries, and ensuring...
In PersonPart Time Flexible Customer Service Associate
- Hertz
- Allentown, PA (3 miles from Whitehall, PA)
- 12 days ago
- Allentown, PA (3 miles from Whitehall, PA)
- 12 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...
In Person Part TimeCustomer Service Representative
- Boyd Group Services Inc
- Easton, PA (15 miles from Whitehall, PA)
- 13 days ago
- Easton, PA (15 miles from Whitehall, PA)
- 13 days ago
Company: Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and...
In Person Part Time- HYDAC TECHNOLOGY CORPORATION
- Bethlehem, PA (8 miles from Whitehall, PA)
- 13 days ago
- Bethlehem, PA (8 miles from Whitehall, PA)
- 13 days ago
Customer Service Associate HYDAC Apply Customer Service Associate Bethlehem, PA Apply Description HYDAC is a family-owned and operated business with a vibrant and rewarding working environment for...
In PersonDemographic Data for Whitehall, PA
Moving to Whitehall, PA? Find some basic demographic data about Whitehall, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Whitehall, PA
Highest Education Level
Customer Service Representatives in Whitehall, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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