Customer Service Representative Jobs in White Haven, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 38 Jobs

Customer Service/Sales

  • Wilkes Barre, PA (12 miles from White Haven, PA)
  • 13 hours ago
  • Wilkes Barre, PA (12 miles from White Haven, PA)
  • 13 hours ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Agent, Admin (Clerk)- 2nd Shift

  • Hazle Township, PA (17 miles from White Haven, PA)
  • 1 day ago
  • Hazle Township, PA (17 miles from White Haven, PA)
  • 1 day ago

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...

Pharmacy Customer Service Associate

  • Scranton, PA (21 miles from White Haven, PA)
  • 5 days ago
  • Scranton, PA (21 miles from White Haven, PA)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Blakeslee, PA (12 miles from White Haven, PA)
  • 8 days ago
  • Blakeslee, PA (12 miles from White Haven, PA)
  • 8 days ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Retail Store Specialist (Customer Service/ Merchandising) - Part time

  • Wilkes Barre, PA (12 miles from White Haven, PA)
  • 8 days ago
  • Wilkes Barre, PA (12 miles from White Haven, PA)
  • 8 days ago

Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $13.00-$14.25 an hour and...

Customer Service Rep(04758) - 1068 Wyoming Ave

  • Wyoming, PA (17 miles from White Haven, PA)
  • 8 days ago
  • Wyoming, PA (17 miles from White Haven, PA)
  • 8 days ago

Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...

Customer Service Rep(04429) - 2834 Memorial Hwy

  • Dallas, PA (22 miles from White Haven, PA)
  • 8 days ago
  • Dallas, PA (22 miles from White Haven, PA)
  • 8 days ago

Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...

Customer Service Rep(04883) - 405 S Main St

  • Old Forge, PA (18 miles from White Haven, PA)
  • 8 days ago
  • Old Forge, PA (18 miles from White Haven, PA)
  • 8 days ago

Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...

Customer Service Rep(04737) - S Mountain Blvd #2 Mountain Top

  • Mountain Top, PA (11 miles from White Haven, PA)
  • 8 days ago
  • Mountain Top, PA (11 miles from White Haven, PA)
  • 8 days ago

Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...

Customer Service Rep(04821) - 515 Market St

  • Kingston, PA (15 miles from White Haven, PA)
  • 8 days ago
  • Kingston, PA (15 miles from White Haven, PA)
  • 8 days ago

Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...

Customer Service Rep(04738) - 1121 Northern Blvd

  • Clarks Summit, PA (24 miles from White Haven, PA)
  • 8 days ago
  • Clarks Summit, PA (24 miles from White Haven, PA)
  • 8 days ago

Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...

Customer Service Rep(04736) - 140 Laurel St

  • Pittston, PA (13 miles from White Haven, PA)
  • 8 days ago
  • Pittston, PA (13 miles from White Haven, PA)
  • 8 days ago

Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...

Senior Customer Service Representative, Floating

  • Stroudsburg, PA (24 miles from White Haven, PA)
  • 12 days ago
  • Stroudsburg, PA (24 miles from White Haven, PA)
  • 12 days ago

Performs various clerical and administrative functions related to opening customer accounts. Explain banking services available to prospective customers and assist them in preparing forms. Ensure...

Customer Care Representative

  • Hazle Township, PA (16 miles from White Haven, PA)
  • 19 days ago
  • Hazle Township, PA (16 miles from White Haven, PA)
  • 19 days ago

Customer Care Representative 3.0 3.0 out of 5 stars Hazle Township, PA Position: Customer Care Representative Schedule: Monday to Thursday | 8:00 AM - 4:30 PM Pay Rate: $23-$25/hour - based on...

Mgr., HRBP - Customer Service & Logistics

  • Wilkes Barre, PA (12 miles from White Haven, PA)
  • 19 days ago
  • Wilkes Barre, PA (12 miles from White Haven, PA)
  • 19 days ago

Job Description Are You Ready to Make It Happen at Mondelez International? Join our Mission to Lead the Future of Snacking. Make It Possible. Our employees are key ingredients to our success, and...

Demographic Data for White Haven, PA

Moving to White Haven, PA? Find some basic demographic data about White Haven, PA below.


Local
National
5,611
97
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in White Haven, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in White Haven, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in White Haven, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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