Customer Service Representative Jobs in West Mifflin, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Wexford, PA (20 miles from West Mifflin, PA)
- 45+ days ago
- Wexford, PA (20 miles from West Mifflin, PA)
- 45+ days ago
Req ID: 459832 Address: 1011 New Castle Road Slippery Rock, PA, 16057 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Pittsburgh, PA
- 6 days ago
- Pittsburgh, PA
- 6 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Customer Service Center
- Pittsburgh, PA
- 4 hours ago
- Pittsburgh, PA
- 4 hours ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
- North Versailles, PA (4 miles from West Mifflin, PA)
- 6 hours ago
- North Versailles, PA (4 miles from West Mifflin, PA)
- 6 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
We're seeking a dependable and detail-oriented Customer Support Representative to become an integral part of a small, collaborative team. In this role, you'll support daily office operations and...
Pharmacy Customer Service Associate
- Crafton, PA (11 miles from West Mifflin, PA)
- 19 hours ago
- Crafton, PA (11 miles from West Mifflin, PA)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Murrysville, PA (14 miles from West Mifflin, PA)
- 19 hours ago
- Murrysville, PA (14 miles from West Mifflin, PA)
- 19 hours ago
Minimum required Education: High School Diploma, Vocational Education Preferred Minimum 1-3 years of Customer Service or Call Center experience; experience working in a corporate environment Skills:...
Customer Service Rep(09611) - New Ken Dominos
- Lower Burrell, PA (16 miles from West Mifflin, PA)
- 1 day ago
- Lower Burrell, PA (16 miles from West Mifflin, PA)
- 1 day ago
Hiring all positions.Job DescriptionCustomer Service RepresentativeDuties & Responsibilities:We are looking for Customer Service Representatives with hustle, personality and people skills....
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Morgan Stanley Client Service Associate Job Description POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth...
Customer Service Rep(09095) - 10729 Rt. 30
- North Huntingdon, PA (9 miles from West Mifflin, PA)
- 1 day ago
- North Huntingdon, PA (9 miles from West Mifflin, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Preferred Qualifications Call center experience in benefits claims, billing, or eligibility. Bilingual....
Eyewear Customer Service/Sales Advisor Part Time
- Murrysville, PA (14 miles from West Mifflin, PA)
- 2 days ago
- Murrysville, PA (14 miles from West Mifflin, PA)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Demographic Data for West Mifflin, PA
Moving to West Mifflin, PA? Find some basic demographic data about West Mifflin, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in West Mifflin, PA
Highest Education Level
Customer Service Representatives in West Mifflin, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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