Customer Service Representative Jobs in West Mifflin, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Wexford, PA (20 miles from West Mifflin, PA)
- 45+ days ago
- Wexford, PA (20 miles from West Mifflin, PA)
- 45+ days ago
Req ID: 459832 Address: 1011 New Castle Road Slippery Rock, PA, 16057 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Representative
- Wexford, PA (20 miles from West Mifflin, PA)
- 3 hours ago
- Wexford, PA (20 miles from West Mifflin, PA)
- 3 hours ago
Dealership: L0289 Baierl Chevrolet Baierl Chevrolet Customer Service Representative Responsibilities : Receive payments made by cash, checks, credit card receipts, EFTs and issue payment receipts Process...
Customer Service Representative - Patient Registration
- Pittsburgh, PA
- 3 hours ago
- Pittsburgh, PA
- 3 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- United, PA (23 miles from West Mifflin, PA)
- 5 hours ago
- United, PA (23 miles from West Mifflin, PA)
- 5 hours ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
Customer Experience Representative
- Coraopolis, PA (18 miles from West Mifflin, PA)
- 5 hours ago
- Coraopolis, PA (18 miles from West Mifflin, PA)
- 5 hours ago
Overview Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR) at The Pittsburgh International Airport! This is a great opportunity to work with a...
- United, PA (23 miles from West Mifflin, PA)
- 5 hours ago
- United, PA (23 miles from West Mifflin, PA)
- 5 hours ago
New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...
Customer Service Representative
- Warrendale, PA (23 miles from West Mifflin, PA)
- 11 hours ago
- Warrendale, PA (23 miles from West Mifflin, PA)
- 11 hours ago
What's a typical day as a Customer Service Representative? You'll be: Providing world-class client service to ensure customer satisfaction....
Customer Account Representative
- Mc Kees Rocks, PA (13 miles from West Mifflin, PA)
- 16 hours ago
- Mc Kees Rocks, PA (13 miles from West Mifflin, PA)
- 16 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Account Representative
- McKeesport, PA (5 miles from West Mifflin, PA)
- 1 day ago
- McKeesport, PA (5 miles from West Mifflin, PA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Rep (Behavioral Health) - Various Schedules Available
- Pittsburgh, PA
- 1 day ago
- Pittsburgh, PA
- 1 day ago
The ideal candidate for this position will have previous call center experience, while excellent communication and interpersonal skills are vital to the role....
- United, PA (23 miles from West Mifflin, PA)
- 1 day ago
- United, PA (23 miles from West Mifflin, PA)
- 1 day ago
Description\: Could you be our next Client Service Representative? Why work as a Client Service Representative with Main Line Health? Make an Impact! Our Client Service Representative is an...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Customer Service Center
- Pittsburgh, PA
- 1 day ago
- Pittsburgh, PA
- 1 day ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
- North Versailles, PA (4 miles from West Mifflin, PA)
- 1 day ago
- North Versailles, PA (4 miles from West Mifflin, PA)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
We're seeking a dependable and detail-oriented Customer Support Representative to become an integral part of a small, collaborative team. In this role, you'll support daily office operations and...
Demographic Data for West Mifflin, PA
Moving to West Mifflin, PA? Find some basic demographic data about West Mifflin, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in West Mifflin, PA
Highest Education Level
Customer Service Representatives in West Mifflin, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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