Customer Service Representative Jobs in West Middlesex, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Poland, OH (13 miles from West Middlesex, PA)
- 8 hours ago
- Poland, OH (13 miles from West Middlesex, PA)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Canfield, OH (19 miles from West Middlesex, PA)
- 2 days ago
- Canfield, OH (19 miles from West Middlesex, PA)
- 2 days ago
Customer Service Representative (Manufacturing) Administrative Canfield, Ohio Professional Direct Hire Jun 26, 2025 HTI has an immediate opening for a Customer Service Representative with a manufacturing...
- Youngstown, OH (11 miles from West Middlesex, PA)
- 4 days ago
- Youngstown, OH (11 miles from West Middlesex, PA)
- 4 days ago
Customer Service Agent Job Poster : Jobs Skills:Customer Service | Location: Youngstown, Ohio, United States Of America Views:5 This is a fantastic opportunity to join our team and make a real...
Customer Service Advisor - Kirk Rd - Youngstown, OH
- Youngstown, OH (11 miles from West Middlesex, PA)
- 5 days ago
- Youngstown, OH (11 miles from West Middlesex, PA)
- 5 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Team Member - Warren 1 Niles Cortland Rd (OH0702)
- Warren, OH (22 miles from West Middlesex, PA)
- 5 days ago
- Warren, OH (22 miles from West Middlesex, PA)
- 5 days ago
Job Details Job Location : Warren, OH Position Type : Full-Time/Part-Time Salary Range : Undisclosed Travel Percentage : None Job Shift : Any Job Category : Sales Description Are you interested...
Store Customer Service Specialist
- Hermitage, PA (5 miles from West Middlesex, PA)
- 6 days ago
- Hermitage, PA (5 miles from West Middlesex, PA)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist
- Hermitage, PA (5 miles from West Middlesex, PA)
- 6 days ago
- Hermitage, PA (5 miles from West Middlesex, PA)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Assistants (Part-Time)
- Niles, OH (15 miles from West Middlesex, PA)
- 10 days ago
- Niles, OH (15 miles from West Middlesex, PA)
- 10 days ago
Company: Warren-Trumbull County Public Library Location: Niles, OH (Eastwood Mall Location) Position: Customer Service Assistant (Part-Time) The Warren-Trumbull County Public Library is excited to...
Customer Service Advisor - Boardman - Youngstown, OH
- Youngstown, OH (11 miles from West Middlesex, PA)
- 10 days ago
- Youngstown, OH (11 miles from West Middlesex, PA)
- 10 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Representative - Part Time - Kirk Road - Youngstown, OH
- Youngstown, OH (11 miles from West Middlesex, PA)
- 10 days ago
- Youngstown, OH (11 miles from West Middlesex, PA)
- 10 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Representative - Part Time - Liberty - Youngstown, OH
- Youngstown, OH (11 miles from West Middlesex, PA)
- 10 days ago
- Youngstown, OH (11 miles from West Middlesex, PA)
- 10 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Representative
- Kinsman, OH (20 miles from West Middlesex, PA)
- 10 days ago
- Kinsman, OH (20 miles from West Middlesex, PA)
- 10 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Store Customer Service Specialist
- Youngstown, OH (11 miles from West Middlesex, PA)
- 11 days ago
- Youngstown, OH (11 miles from West Middlesex, PA)
- 11 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative Customer Service
- Youngstown, OH (11 miles from West Middlesex, PA)
- 11 days ago
- Youngstown, OH (11 miles from West Middlesex, PA)
- 11 days ago
Customer Service Representative Customer Service Trivium Packaging United States, Ohio, Youngstown 1 Performance Place (Show on map) Jun 17, 2025 Customer Service Representative Job ID: 39305 Location...
Nights & Closers: Customer Service / Cashier - Must be 18+
- Warren, OH (22 miles from West Middlesex, PA)
- 11 days ago
- Warren, OH (22 miles from West Middlesex, PA)
- 11 days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
Demographic Data for West Middlesex, PA
Moving to West Middlesex, PA? Find some basic demographic data about West Middlesex, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in West Middlesex, PA
Highest Education Level
Customer Service Representatives in West Middlesex, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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