Customer Service Representative Jobs in West Alexander, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 55 Jobs

Customer Account Representative

  • Waynesburg, PA (21 miles from West Alexander, PA)
  • 1 day ago
  • Waynesburg, PA (21 miles from West Alexander, PA)
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Customer Service Associate

  • McMurray, PA (19 miles from West Alexander, PA)
  • 2 days ago
  • McMurray, PA (19 miles from West Alexander, PA)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Support Agent

  • Canonsburg, PA (19 miles from West Alexander, PA)
  • 4 days ago
  • Canonsburg, PA (19 miles from West Alexander, PA)
  • 4 days ago

service representatives Requirements 2+ years of B2B customer service experience The ability to speak fluent French or Spanish is a plus!...

Store Customer Service Specialist

  • Canonsburg, PA (19 miles from West Alexander, PA)
  • 6 days ago
  • Canonsburg, PA (19 miles from West Alexander, PA)
  • 6 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Store Customer Service Specialist

  • Canonsburg, PA (19 miles from West Alexander, PA)
  • 6 days ago
  • Canonsburg, PA (19 miles from West Alexander, PA)
  • 6 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Team Member - Washington 1 Washington Rd (PA0508)

  • Washington, PA (12 miles from West Alexander, PA)
  • 6 days ago
  • Washington, PA (12 miles from West Alexander, PA)
  • 6 days ago

Job Details Job Location : Washington, PA Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...

Crew Member: Customer Service / Cashier

  • Washington, PA (12 miles from West Alexander, PA)
  • 9 days ago
  • Washington, PA (12 miles from West Alexander, PA)
  • 9 days ago

The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...

Customer Service Representative (Loan Consultant I)

  • Saint Clairsville, OH (23 miles from West Alexander, PA)
  • 10 days ago
  • Saint Clairsville, OH (23 miles from West Alexander, PA)
  • 10 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Rep(02275) - 2825 Sunset Blvd

  • Steubenville, OH (22 miles from West Alexander, PA)
  • 10 days ago
  • Steubenville, OH (22 miles from West Alexander, PA)
  • 10 days ago

Company Description Job Description Customer Service Representative Are you ready to be part of the action?...

Customer Service Representative

  • Steubenville, OH (22 miles from West Alexander, PA)
  • 11 days ago
  • Steubenville, OH (22 miles from West Alexander, PA)
  • 11 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative (Loan Consultant I)

  • Saint Clairsville, OH (23 miles from West Alexander, PA)
  • 12 days ago
  • Saint Clairsville, OH (23 miles from West Alexander, PA)
  • 12 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Advisor - McMechen

  • McMechen, WV (15 miles from West Alexander, PA)
  • 12 days ago
  • McMechen, WV (15 miles from West Alexander, PA)
  • 12 days ago

CSAs must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

Customer Service Representative

  • Bridgeville, PA (24 miles from West Alexander, PA)
  • 12 days ago
  • Bridgeville, PA (24 miles from West Alexander, PA)
  • 12 days ago

Store 2743641: 3029 Washington Pike, Bridgeville, Pennsylvania 15017 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Waynesburg, PA (21 miles from West Alexander, PA)
  • 12 days ago
  • Waynesburg, PA (21 miles from West Alexander, PA)
  • 12 days ago

Store 2743673: 269 E Roy Furman Highway, Waynesburg, Pennsylvania 15370 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Agent

  • Bridgeville, PA (24 miles from West Alexander, PA)
  • 13 days ago
  • Bridgeville, PA (24 miles from West Alexander, PA)
  • 13 days ago

Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...

Demographic Data for West Alexander, PA

Moving to West Alexander, PA? Find some basic demographic data about West Alexander, PA below.


Local
National
1,652
14
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Customer Service Representative Online Courses and Training Opportunities

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Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in West Alexander, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in West Alexander, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in West Alexander, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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