Customer Service Representative Jobs in Washington, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Crafton, PA (20 miles from Washington, PA)
- 3 hours ago
- Crafton, PA (20 miles from Washington, PA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04708) - 4631 Centre Ave
- Pittsburgh, PA (23 miles from Washington, PA)
- 12 hours ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 12 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
- Pittsburgh, PA (23 miles from Washington, PA)
- 15 hours ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 15 hours ago
Morgan Stanley Client Service Associate Job Description POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth...
- Carmichaels, PA (23 miles from Washington, PA)
- 15 hours ago
- Carmichaels, PA (23 miles from Washington, PA)
- 15 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(04418) - 1001 E Carson St
- Pittsburgh, PA (23 miles from Washington, PA)
- 15 hours ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 15 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
Preferred Qualifications Call center experience in benefits claims, billing, or eligibility. Bilingual....
- Pleasant Hills, PA (19 miles from Washington, PA)
- 1 day ago
- Pleasant Hills, PA (19 miles from Washington, PA)
- 1 day ago
Store - PITT-PLEASANT HILLS, PA Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout...
Customer Account Representative
- Waynesburg, PA (19 miles from Washington, PA)
- 2 days ago
- Waynesburg, PA (19 miles from Washington, PA)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Support Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 2 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 2 days ago
We're seeking a dependable and detail-oriented Customer Support Representative to become an integral part of a small, collaborative team. In this role, you'll support daily office operations and...
PIT Airport- Customer Service Agent
- Pittsburgh, PA (23 miles from Washington, PA)
- 2 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 2 days ago
PIT Airport- Customer Service Agent Job Description: At Surf Air Mobility, were transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and...
Area Customer Experience Specialist - Wexford
- Pittsburgh, PA (23 miles from Washington, PA)
- 2 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 2 days ago
As an Area Customer Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within a region during their time of need....
Remote WorkCustomer Service - Self Storage Manager
- Pittsburgh, PA (23 miles from Washington, PA)
- 2 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- McMurray, PA (8 miles from Washington, PA)
- 3 days ago
- McMurray, PA (8 miles from Washington, PA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 3 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 3 days ago
Customer Service Representative Benshaw Inc....
- Pittsburgh, PA (23 miles from Washington, PA)
- 4 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 4 days ago
Customer Service Agent Job Poster : Jobs Skills:Customer Service | Location: Pittsburgh, Pennsylvania, United States Of America Views:2 This is a fantastic opportunity to join our team and make a...
Demographic Data for Washington, PA
Moving to Washington, PA? Find some basic demographic data about Washington, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Washington, PA
Highest Education Level
Customer Service Representatives in Washington, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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