Customer Service Representative Jobs in Washington, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Pittsburgh, PA (23 miles from Washington, PA)
- 45+ days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 45+ days ago
Job Summary As a Car Wash Team Member, you will exceed customer needs and expectations by providing safe, efficient, accurate and pleasant car wash services. Job Description Experience Required: 0...
Customer Service Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 hour ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 hour ago
Overview ABOUT THE ROLE The Member Support team is part of the Member Experience team and works on the front lines providing a support experience that is human, honest, and above all - awesome! We...
- Moon Township, PA (24 miles from Washington, PA)
- 8 hours ago
- Moon Township, PA (24 miles from Washington, PA)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
PMPA_Customer Service Rep_5001
- Pittsburgh, PA (23 miles from Washington, PA)
- 8 hours ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 8 hours ago
Employment Type: Full time Shift: Description: We are looking for a professional and friendly outgoing professional capable of providing excellent customer service while multitasking, meeting...
Customer Service Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 11 hours ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 11 hours ago
Nesco Resource is hiring a customer service representative in the Pittsburgh area. This is a Monday - Friday role from 8:00am - 5:00pm. You will play a critical role in our customer interface....
Showroom Customer Service Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Associate - Temporary
- McMurray, PA (8 miles from Washington, PA)
- 1 day ago
- McMurray, PA (8 miles from Washington, PA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Wilkins, PA (PA0502)
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
Job Details Job Location : Pittsburgh, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Specialist - Now Hiring
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves...
Customer Service Representative - Ross Park
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Account Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 2 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 2 days ago
As a Customer Service Representative, you will deliver fast, accurate support in a high-stakes, high-tech environment....
Customer Service Associate, Electronics
- Pittsburgh, PA (23 miles from Washington, PA)
- 2 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 2 days ago
Join our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides...
- Pittsburgh, PA (23 miles from Washington, PA)
- 2 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 2 days ago
Join our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides...
Customer Service Representative - Woodsdale
- Wheeling, WV (21 miles from Washington, PA)
- 3 days ago
- Wheeling, WV (21 miles from Washington, PA)
- 3 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Demographic Data for Washington, PA
Moving to Washington, PA? Find some basic demographic data about Washington, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Washington, PA
Highest Education Level
Customer Service Representatives in Washington, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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