Customer Service Representative Jobs in Warfordsburg, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Bedford, PA (17 miles from Warfordsburg, PA)
- 2 days ago
- Bedford, PA (17 miles from Warfordsburg, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Mercersburg, PA (15 miles from Warfordsburg, PA)
- 17 days ago
- Mercersburg, PA (15 miles from Warfordsburg, PA)
- 17 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 438545 Address: USA-PA-Mercersburg-431 Loudon Rd. Store Code: Store 02180 Front End (7230392) Food Lion has been providing an easy,...
Customer Service Representative
- Bedford, PA (17 miles from Warfordsburg, PA)
- 17 days ago
- Bedford, PA (17 miles from Warfordsburg, PA)
- 17 days ago
Store 2743602: 4363 U.S. 220 Business, Bedford, Pennsylvania 15522 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Experience Coordinator
- Everett, PA (10 miles from Warfordsburg, PA)
- 22 days ago
- Everett, PA (10 miles from Warfordsburg, PA)
- 22 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative (Full-Time)
- Bedford, PA (17 miles from Warfordsburg, PA)
- 29 days ago
- Bedford, PA (17 miles from Warfordsburg, PA)
- 29 days ago
Overview Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments...
Customer Service Rep(01305) - 71-F Cowardly Lion Dr
- Hedgesville, WV (24 miles from Warfordsburg, PA)
- 29 days ago
- Hedgesville, WV (24 miles from Warfordsburg, PA)
- 29 days ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
- Bedford, PA (17 miles from Warfordsburg, PA)
- 60+ days ago
- Bedford, PA (17 miles from Warfordsburg, PA)
- 60+ days ago
Customer Service Rep (QTC) Full Time Professional Bedford, PA, Bedford, PA, US 4 days ago Requisition ID: 1543 Salary: $13.00 Hourly MyAdvisor/VetAdvisor care coordination program provides expert...
Demographic Data for Warfordsburg, PA
Moving to Warfordsburg, PA? Find some basic demographic data about Warfordsburg, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Warfordsburg, PA
Highest Education Level
Customer Service Representatives in Warfordsburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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