Customer Service Representative Jobs in Wapwallopen, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Wilkes Barre, PA (14 miles from Wapwallopen, PA)
- 1 day ago
- Wilkes Barre, PA (14 miles from Wapwallopen, PA)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Agent, Admin (Clerk)- 2nd Shift
- Hazle Township, PA (9 miles from Wapwallopen, PA)
- 1 day ago
- Hazle Township, PA (9 miles from Wapwallopen, PA)
- 1 day ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
Customer Account Representative
- Bloomsburg, PA (18 miles from Wapwallopen, PA)
- 7 days ago
- Bloomsburg, PA (18 miles from Wapwallopen, PA)
- 7 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Retail Store Specialist (Customer Service/ Merchandising) - Part time
- Wilkes Barre, PA (14 miles from Wapwallopen, PA)
- 8 days ago
- Wilkes Barre, PA (14 miles from Wapwallopen, PA)
- 8 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $13.00-$14.25 an hour and...
Customer Service Rep(04758) - 1068 Wyoming Ave
- Wyoming, PA (20 miles from Wapwallopen, PA)
- 9 days ago
- Wyoming, PA (20 miles from Wapwallopen, PA)
- 9 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04429) - 2834 Memorial Hwy
- Dallas, PA (18 miles from Wapwallopen, PA)
- 9 days ago
- Dallas, PA (18 miles from Wapwallopen, PA)
- 9 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04737) - S Mountain Blvd #2 Mountain Top
- Mountain Top, PA (7 miles from Wapwallopen, PA)
- 9 days ago
- Mountain Top, PA (7 miles from Wapwallopen, PA)
- 9 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04821) - 515 Market St
- Kingston, PA (16 miles from Wapwallopen, PA)
- 9 days ago
- Kingston, PA (16 miles from Wapwallopen, PA)
- 9 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04736) - 140 Laurel St
- Pittston, PA (22 miles from Wapwallopen, PA)
- 9 days ago
- Pittston, PA (22 miles from Wapwallopen, PA)
- 9 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
- Hazle Township, PA (11 miles from Wapwallopen, PA)
- 19 days ago
- Hazle Township, PA (11 miles from Wapwallopen, PA)
- 19 days ago
Customer Care Representative 3.0 3.0 out of 5 stars Hazle Township, PA Position: Customer Care Representative Schedule: Monday to Thursday | 8:00 AM - 4:30 PM Pay Rate: $23-$25/hour - based on...
Mgr., HRBP - Customer Service & Logistics
- Wilkes Barre, PA (14 miles from Wapwallopen, PA)
- 20 days ago
- Wilkes Barre, PA (14 miles from Wapwallopen, PA)
- 20 days ago
Job Description Are You Ready to Make It Happen at Mondelez International? Join our Mission to Lead the Future of Snacking. Make It Possible. Our employees are key ingredients to our success, and...
Insurance Customer Service Representative
- Wilkes Barre, PA (14 miles from Wapwallopen, PA)
- 20 days ago
- Wilkes Barre, PA (14 miles from Wapwallopen, PA)
- 20 days ago
As experts in protecting what matters most to businesses and individuals, were looking to bring on our next Account Coordinator to support our Commercial Lines department and deliver exceptional...
- Tamaqua, PA (22 miles from Wapwallopen, PA)
- 21 days ago
- Tamaqua, PA (22 miles from Wapwallopen, PA)
- 21 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Retail Customer Service Cashier
- Mifflinville, PA (11 miles from Wapwallopen, PA)
- 22 days ago
- Mifflinville, PA (11 miles from Wapwallopen, PA)
- 22 days ago
Req ID: 459441 Address: 440 W. 3rd Mifflinville, PA, 18631 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Licensed Customer Service Representative
- Wilkes Barre, PA (14 miles from Wapwallopen, PA)
- 24 days ago
- Wilkes Barre, PA (14 miles from Wapwallopen, PA)
- 24 days ago
Maintaining industry leading service standards by providing prompt service and one call resolution.Availability and dependability to multitask between systems and job duties such as documentation,...
Demographic Data for Wapwallopen, PA
Moving to Wapwallopen, PA? Find some basic demographic data about Wapwallopen, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wapwallopen, PA
Highest Education Level
Customer Service Representatives in Wapwallopen, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Typing
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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