Customer Service Representative Jobs in Wapwallopen, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 30 Jobs

Customer Service/Sales

Wilkes Barre, PA (14 miles from Wapwallopen, PA)
1 day ago

Wilkes Barre, PA (14 miles from Wapwallopen, PA)
1 day ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Agent, Admin (Clerk)- 2nd Shift

Hazle Township, PA (9 miles from Wapwallopen, PA)
1 day ago

Hazle Township, PA (9 miles from Wapwallopen, PA)
1 day ago

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...

Customer Account Representative

Bloomsburg, PA (18 miles from Wapwallopen, PA)
7 days ago

Bloomsburg, PA (18 miles from Wapwallopen, PA)
7 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Retail Store Specialist (Customer Service/ Merchandising) - Part time

Wilkes Barre, PA (14 miles from Wapwallopen, PA)
8 days ago

Wilkes Barre, PA (14 miles from Wapwallopen, PA)
8 days ago

Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $13.00-$14.25 an hour and...

Customer Service Rep(04758) - 1068 Wyoming Ave

Wyoming, PA (20 miles from Wapwallopen, PA)
9 days ago

Wyoming, PA (20 miles from Wapwallopen, PA)
9 days ago