Customer Service Representative Jobs in University Park, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Loan Consultant I)
- State College, PA (1 mile from University Park, PA)
- 8 hours ago
- State College, PA (1 mile from University Park, PA)
- 8 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
- Tyrone, PA (23 miles from University Park, PA)
- 2 days ago
- Tyrone, PA (23 miles from University Park, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Philipsburg, PA (16 miles from University Park, PA)
- 2 days ago
- Philipsburg, PA (16 miles from University Park, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- State College, PA (1 mile from University Park, PA)
- 4 days ago
- State College, PA (1 mile from University Park, PA)
- 4 days ago
JOB DESCRIPTION AND POSITION REQUIREMENTS: Customer Service Representatives provide internal and external customer support for University functions, events, and services including housing, dining, hospitality...
- Huntingdon, PA (17 miles from University Park, PA)
- 6 days ago
- Huntingdon, PA (17 miles from University Park, PA)
- 6 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Lewistown, PA (21 miles from University Park, PA)
- 6 days ago
- Lewistown, PA (21 miles from University Park, PA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Burnham, PA (19 miles from University Park, PA)
- 6 days ago
- Burnham, PA (19 miles from University Park, PA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Snow Shoe, PA (13 miles from University Park, PA)
- 6 days ago
- Snow Shoe, PA (13 miles from University Park, PA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
JOB DESCRIPTION AND POSITION REQUIREMENTS: Customer Service Representatives (support level) provide internal and external customer support for University functions, events, and services including housing...
Customer Experience Representative Customer Experience Representative
- State College, PA (1 mile from University Park, PA)
- 12 days ago
- State College, PA (1 mile from University Park, PA)
- 12 days ago
Customer Experience Representative Enterprise Mobility 3.3 ( ) State College, PA Why you should apply for a job to Enterprise Mobility : 61% say women are treated fairly and equally to men 65% say...
Customer Service Representative - Evening Shift
- University Park, PA
- 20 days ago
- University Park, PA
- 20 days ago
POSITION SPECIFICS The Schreyer Institute for Teaching Excellence seeks a Customer Service Representative - Evening Shift for the Pollock Testing Center....
Overnight Customer Service / Cashier
- State College, PA (1 mile from University Park, PA)
- 27 days ago
- State College, PA (1 mile from University Park, PA)
- 27 days ago
Looking for Crew Members who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift lengths,...
Customer Account Representative
- Burnham, PA (19 miles from University Park, PA)
- 30+ days ago
- Burnham, PA (19 miles from University Park, PA)
- 30+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Experience Representative
- State College, PA (1 mile from University Park, PA)
- 30+ days ago
- State College, PA (1 mile from University Park, PA)
- 30+ days ago
Overview Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR) at the State College Regional Airport! This is a great opportunity to work with a fantastic...
Retail Customer Service Associate
- State College, PA (1 mile from University Park, PA)
- 45+ days ago
- State College, PA (1 mile from University Park, PA)
- 45+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in University Park, PA
Highest Education Level
Customer Service Representatives in University Park, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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