Customer Service Representative Jobs in Uniontown, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 56 Jobs

Home Health Account Liaison- Morgantown, WV

Morgantown, WV (24 miles from Uniontown, PA)
30+ days ago

Morgantown, WV (24 miles from Uniontown, PA)
30+ days ago

Description Home Health (includes Private Duty) Account Liaison Territory: Morgantown, Bridgeport, & Fairmont, WV As an Account Liaison, you will be called to care when you're needed most. As part...

Customer Service Representative

Mount Pleasant, PA (23 miles from Uniontown, PA)
7 hours ago

Mount Pleasant, PA (23 miles from Uniontown, PA)
7 hours ago

Job Description: This is not a remote position Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all...

Customer Service Representative

Mount Morris, PA (20 miles from Uniontown, PA)
12 hours ago

Mount Morris, PA (20 miles from Uniontown, PA)
12 hours ago

Service Representative for our Mt....

Customer Service Representative

Mount Pleasant, PA (23 miles from Uniontown, PA)
15 hours ago

Mount Pleasant, PA (23 miles from Uniontown, PA)
15 hours ago

This is not a remote position Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and...

Customer Service Associate I

Smithfield, PA (7 miles from Uniontown, PA)
2 days ago

Smithfield, PA (7 miles from Uniontown, PA)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Donegal, PA (24 miles from Uniontown, PA)
2 days ago

Donegal, PA (24 miles from Uniontown, PA)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Monongahela, PA (24 miles from Uniontown, PA)
2 days ago

Monongahela, PA (24 miles from Uniontown, PA)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Point Marion, PA (12 miles from Uniontown, PA)
2 days ago

Point Marion, PA (12 miles from Uniontown, PA)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Markleysburg, PA (16 miles from Uniontown, PA)
2 days ago

Markleysburg, PA (16 miles from Uniontown, PA)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Millsboro, PA (15 miles from Uniontown, PA)
2 days ago

Millsboro, PA (15 miles from Uniontown, PA)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service/Account Liaison

Connellsville, PA (13 miles from Uniontown, PA)
4 days ago

Connellsville, PA (13 miles from Uniontown, PA)
4 days ago

Connellsville, PA 1 DAYS AGO 21726283 Summary Connellsville, PA Competitive Salary 2 Years Experience High school graduate or equivalency certificate (GED) No Commisssion 40.00 hours per week /...

Customer Service Rep(01311) - 1159 Van Voorhis Road, Suite A

Morgantown, WV (24 miles from Uniontown, PA)
4 days ago

Morgantown, WV (24 miles from Uniontown, PA)
4 days ago

Company Description Job Description Customer Service Representative Are you ready to be part of the action?...

Customer Service Associate I

Grindstone, PA (10 miles from Uniontown, PA)
6 days ago

Grindstone, PA (10 miles from Uniontown, PA)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Waynesburg, PA (24 miles from Uniontown, PA)
6 days ago

Waynesburg, PA (24 miles from Uniontown, PA)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Belle Vernon, PA (19 miles from Uniontown, PA)
6 days ago

Belle Vernon, PA (19 miles from Uniontown, PA)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

View all 56 jobs

Demographic Data for Uniontown, PA

Moving to Uniontown, PA? Find some basic demographic data about Uniontown, PA below.

Median Age

Average Household Income

Home Value vs Household Income in Uniontown, PA

Local

National

Total Population

30,619

Number of Businesses

970

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Uniontown, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Uniontown, PA offer the following education background

Bachelor's Degree

31.1%

High School or GED

26.9%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Uniontown, PA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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