Customer Service Representative Jobs in Troy, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Sayre, PA (19 miles from Troy, PA)
- 5 days ago
- Sayre, PA (19 miles from Troy, PA)
- 5 days ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Client Service Representative - Health on Demand
- Elmira, NY (21 miles from Troy, PA)
- 5 days ago
- Elmira, NY (21 miles from Troy, PA)
- 5 days ago
Arnot Health is seeking a Part-Time Client Service Representative to join our Health on Demand team. You'll play a key role in connecting patients, providers, and services in a compassionate and...
Customer Service Rep(03400) - 753 Maple Ave
- Elmira, NY (21 miles from Troy, PA)
- 16 days ago
- Elmira, NY (21 miles from Troy, PA)
- 16 days ago
Company Description Job Description Take customer orders in the store and over the phone, help customers pick up orders. You will also assist teammates with preparing orders as needed and complete...
Member Service Representative - Elmira, NY
- Elmira, NY (21 miles from Troy, PA)
- 16 days ago
- Elmira, NY (21 miles from Troy, PA)
- 16 days ago
Member Service Representative - Elmira, NY 3.5 3.5 out of 5 stars 303 North Main Street, Elmira, NY 14901 About Us We're in the business of people helping people and you can help us change lives...
Customer Service Representative
- Elmira, NY (21 miles from Troy, PA)
- 17 days ago
- Elmira, NY (21 miles from Troy, PA)
- 17 days ago
Howell & Company is searching for a Customer Service Representative to become an integral member of our team....
Customer Service Representative
- Wyalusing, PA (23 miles from Troy, PA)
- 17 days ago
- Wyalusing, PA (23 miles from Troy, PA)
- 17 days ago
Responsibilities A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor....
Customer Service Representative
- Elmira, NY (21 miles from Troy, PA)
- 18 days ago
- Elmira, NY (21 miles from Troy, PA)
- 18 days ago
Join the Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the...
Customer Account Representative
- Sayre, PA (19 miles from Troy, PA)
- 20 days ago
- Sayre, PA (19 miles from Troy, PA)
- 20 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(03434) - 252 Oakwood Ave
- Elmira, NY (21 miles from Troy, PA)
- 45+ days ago
- Elmira, NY (21 miles from Troy, PA)
- 45+ days ago
Job Description The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact....
Retail Customer Service Associate
- Elmira, NY (21 miles from Troy, PA)
- 45+ days ago
- Elmira, NY (21 miles from Troy, PA)
- 45+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative
- Towanda, PA (15 miles from Troy, PA)
- 90+ days ago
- Towanda, PA (15 miles from Troy, PA)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Troy, PA
Moving to Troy, PA? Find some basic demographic data about Troy, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Troy, PA
Highest Education Level
Customer Service Representatives in Troy, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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