Customer Service Representative Jobs in Townville, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Polk, PA (24 miles from Townville, PA)
- 1 day ago
- Polk, PA (24 miles from Townville, PA)
- 1 day ago
Req ID: 459832 Address: 1011 New Castle Road Slippery Rock, PA, 16057 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Bilingual Customer Contact Specialist
- Titusville, PA (11 miles from Townville, PA)
- 6 days ago
- Titusville, PA (11 miles from Townville, PA)
- 6 days ago
Adhere to federal and state debt collection laws and regulations....
- Meadville, PA (14 miles from Townville, PA)
- 6 days ago
- Meadville, PA (14 miles from Townville, PA)
- 6 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
Crew Member: Customer Service / Cashier
- Corry, PA (20 miles from Townville, PA)
- 11 days ago
- Corry, PA (20 miles from Townville, PA)
- 11 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Franklin, PA (17 miles from Townville, PA)
- 11 days ago
- Franklin, PA (17 miles from Townville, PA)
- 11 days ago
Assists the Team Leader in all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads...
Customer Service Representative
- Meadville, PA (14 miles from Townville, PA)
- 14 days ago
- Meadville, PA (14 miles from Townville, PA)
- 14 days ago
Store 2743675: 18499 Smock Highway, Meadville, Pennsylvania 16335 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Meadville, PA (14 miles from Townville, PA)
- 30+ days ago
- Meadville, PA (14 miles from Townville, PA)
- 30+ days ago
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if...
Nights & Closers: Customer Service / Cashier - Must be 18+
- Meadville, PA (14 miles from Townville, PA)
- 30+ days ago
- Meadville, PA (14 miles from Townville, PA)
- 30+ days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
Customer Service Representative
- Oil City, PA (22 miles from Townville, PA)
- 45+ days ago
- Oil City, PA (22 miles from Townville, PA)
- 45+ days ago
Overview Customer Service Representative Non-Exempt Salary: $43,000-$45,000 year Scope of Position: Greet and assist jobseekers, employers, and NWPA Job Connect visitors....
- Titusville, PA (11 miles from Townville, PA)
- 60+ days ago
- Titusville, PA (11 miles from Townville, PA)
- 60+ days ago
The Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why...
Customer Service Rep(04746) - 220 Willow St
- Meadville, PA (14 miles from Townville, PA)
- 90+ days ago
- Meadville, PA (14 miles from Townville, PA)
- 90+ days ago
Company Description Job Description Customer Service Representative Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up...
Customer Service Representative
- Oil City, PA (22 miles from Townville, PA)
- 90+ days ago
- Oil City, PA (22 miles from Townville, PA)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Franklin, PA (17 miles from Townville, PA)
- 90+ days ago
- Franklin, PA (17 miles from Townville, PA)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Townville, PA
Moving to Townville, PA? Find some basic demographic data about Townville, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Townville, PA
Highest Education Level
Customer Service Representatives in Townville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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