Customer Service Representative Jobs in Thompsontown, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(04879) - 738 Valley Street
- Lewistown, PA (21 miles from Thompsontown, PA)
- 11 hours ago
- Lewistown, PA (21 miles from Thompsontown, PA)
- 11 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Experience Coordinator
- Millersburg, PA (13 miles from Thompsontown, PA)
- 12 hours ago
- Millersburg, PA (13 miles from Thompsontown, PA)
- 12 hours ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Bilingual Customer Service Specialist (Spanish)
- Carlisle, PA (24 miles from Thompsontown, PA)
- 12 hours ago
- Carlisle, PA (24 miles from Thompsontown, PA)
- 12 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Rep(04862) - 200 S. Spring Garden St
- Carlisle, PA (24 miles from Thompsontown, PA)
- 2 days ago
- Carlisle, PA (24 miles from Thompsontown, PA)
- 2 days ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep II - 1st Shift
- Mechanicsburg, PA (24 miles from Thompsontown, PA)
- 2 days ago
- Mechanicsburg, PA (24 miles from Thompsontown, PA)
- 2 days ago
As a Customer Service Representative II, you will ensure that we deliver on our promise of outstanding service....
Customer Service/Car Wash Attendant
- Carlisle, PA (24 miles from Thompsontown, PA)
- 10 days ago
- Carlisle, PA (24 miles from Thompsontown, PA)
- 10 days ago
Job Details Job Location AN3172 - Valvoline - Carlisle - Carlisle, PA Description Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement...
Customer Service Device Repair Technician
- Carlisle, PA (24 miles from Thompsontown, PA)
- 11 days ago
- Carlisle, PA (24 miles from Thompsontown, PA)
- 11 days ago
Back to all jobs Customer Service Device Repair Technician 1075 Harrisburg Pike, Carlisle, PA, USA 15.00 per hour Raise is + $2 an hour after completion of certifications Base + Commission Full...
Sales Associate - Customer Service Representative
- Carlisle, PA (24 miles from Thompsontown, PA)
- 11 days ago
- Carlisle, PA (24 miles from Thompsontown, PA)
- 11 days ago
Back to all jobs Sales Associate - Customer Service Representative 1075 Harrisburg Pike, Carlisle, PA, USA 15.00 per hour Raise is + $2 an hour after completion of certifications Base + Commission Full...
Customer Service Representative
- Carlisle, PA (24 miles from Thompsontown, PA)
- 12 days ago
- Carlisle, PA (24 miles from Thompsontown, PA)
- 12 days ago
Service Representative at our manufacturing facility located in Carlisle, PA....
Customer Service Rep(04072) - 327 N Market St
- Selinsgrove, PA (20 miles from Thompsontown, PA)
- 12 days ago
- Selinsgrove, PA (20 miles from Thompsontown, PA)
- 12 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Mechanicsburg, PA (24 miles from Thompsontown, PA)
- 16 days ago
- Mechanicsburg, PA (24 miles from Thompsontown, PA)
- 16 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Mifflintown, PA (12 miles from Thompsontown, PA)
- 20 days ago
- Mifflintown, PA (12 miles from Thompsontown, PA)
- 20 days ago
Job Type Full-time Description General Responsibilities Responsible for performing a variety of duties to support the customer service function of the Bank. This includes managing large amounts of...
Retail Customer Service Cashier
- Carlisle, PA (24 miles from Thompsontown, PA)
- 22 days ago
- Carlisle, PA (24 miles from Thompsontown, PA)
- 22 days ago
Req ID: 459438 Address: 1165 Harrisburg Pike Carlisle, PA, 17013 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
- Mifflintown, PA (12 miles from Thompsontown, PA)
- 22 days ago
- Mifflintown, PA (12 miles from Thompsontown, PA)
- 22 days ago
Essential Cabinetry Group is a leader in cabinet manufacturing throughout the U.S., delivering high-quality, customizable cabinetry solutions that blend innovative design with exceptional...
Customer Service Representative
- Mechanicsburg, PA (24 miles from Thompsontown, PA)
- 24 days ago
- Mechanicsburg, PA (24 miles from Thompsontown, PA)
- 24 days ago
Service Representative performs in a customer service and general administrative capacity for all departments in the operation This role is key to the continued operational success which will provide...
Demographic Data for Thompsontown, PA
Moving to Thompsontown, PA? Find some basic demographic data about Thompsontown, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Thompsontown, PA
Highest Education Level
Customer Service Representatives in Thompsontown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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