Customer Service Representative Jobs in Summit Hill, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- Pottsville, PA (24 miles from Summit Hill, PA)
- 1 day ago
- Pottsville, PA (24 miles from Summit Hill, PA)
- 1 day ago
Pottsville, PA 1 DAYS AGO 21585756 Summary Pottsville, PA $16.15 - $16.15 per Hour 1 Years Experience High school graduate or equivalency certificate (GED) No Commisssion 40.00 hours per week /...
Customer Service Representative - Work From Home
- Hazleton, PA (11 miles from Summit Hill, PA)
- 1 day ago
- Hazleton, PA (11 miles from Summit Hill, PA)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- Allentown, PA (24 miles from Summit Hill, PA)
- 3 days ago
- Allentown, PA (24 miles from Summit Hill, PA)
- 3 days ago
Allentown, PA 2 DAYS AGO 21572609 Summary Allentown, PA Competitive Salary 3 Years Experience Bachelor's degree No Commisssion 40.00 hours per week / Day Shift /Full-Time Description Reference #:...
Customer Service Representative
- Minersville, PA (23 miles from Summit Hill, PA)
- 3 days ago
- Minersville, PA (23 miles from Summit Hill, PA)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(04794) - 155 Mickley Road
- Whitehall, PA (21 miles from Summit Hill, PA)
- 4 days ago
- Whitehall, PA (21 miles from Summit Hill, PA)
- 4 days ago
Customer Service Rep(04794) - 155 Mickley Road Domino's Franchise - 3.4 Whitehall Township, PA Job Details Full-time Estimated: $20.3K - $26.4K a year 11 hours ago Qualifications Writing skills...
- Allentown, PA (24 miles from Summit Hill, PA)
- 4 days ago
- Allentown, PA (24 miles from Summit Hill, PA)
- 4 days ago
This role focuses on achieving a one call resolution and ensures a personalized experience such that the customer wants to continue to use HNL Lab Medicine as their laboratory of choice....
- Bath, PA (22 miles from Summit Hill, PA)
- 5 days ago
- Bath, PA (22 miles from Summit Hill, PA)
- 5 days ago
Company: TIME Manufacturing Company Position: Customer Service Support Position reports to: Director of North American Customer Service Location: Westlake, TX (on-site, this is not remote)...
- Whitehall, PA (21 miles from Summit Hill, PA)
- 5 days ago
- Whitehall, PA (21 miles from Summit Hill, PA)
- 5 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Care Representative - Premier Dietary Supplements
- Allentown, PA (24 miles from Summit Hill, PA)
- 5 days ago
- Allentown, PA (24 miles from Summit Hill, PA)
- 5 days ago
Reference #: 6661 Customer Care Representative - Premier Dietary Supplements Salt Lake City Regular MERIEUX NUTRISCIENCES As a trusted partner, our Public Health mission is to make food systems...
- Allentown, PA (24 miles from Summit Hill, PA)
- 5 days ago
- Allentown, PA (24 miles from Summit Hill, PA)
- 5 days ago
We are seeking a customer-focused MyHR Associate to join our Human Resources support team. This role serves as the primary point of contact for employees and managers, handling a wide range of...
Customer Service Agent, Admin (Clerk)- 2nd Shift
- Hazle Township, PA (12 miles from Summit Hill, PA)
- 5 days ago
- Hazle Township, PA (12 miles from Summit Hill, PA)
- 5 days ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
Customer Service Rep(04833)-2601 MacArthur Rd
- Whitehall, PA (21 miles from Summit Hill, PA)
- 6 days ago
- Whitehall, PA (21 miles from Summit Hill, PA)
- 6 days ago
Customer Service Rep(04833)-2601 MacArthur Rd Domino's Franchise - 3.4 Whitehall Township, PA Job Details Full-time Estimated: $20.3K - $26.4K a year 1 day ago Qualifications Writing skills Entry...
Customer Service Rep(04885) - 4229 W Tilghman Street
- Allentown, PA (24 miles from Summit Hill, PA)
- 6 days ago
- Allentown, PA (24 miles from Summit Hill, PA)
- 6 days ago
Operate all equipment.Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product.Receive and process telephone orders.Take inventory and complete associated...
Customer Service Rep(04752) - 300 Terry Reiley Way
- Pottsville, PA (24 miles from Summit Hill, PA)
- 7 days ago
- Pottsville, PA (24 miles from Summit Hill, PA)
- 7 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Representative
- Allentown, PA (24 miles from Summit Hill, PA)
- 8 days ago
- Allentown, PA (24 miles from Summit Hill, PA)
- 8 days ago
About Us: At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3 rd party logistics)...
Demographic Data for Summit Hill, PA
Moving to Summit Hill, PA? Find some basic demographic data about Summit Hill, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Summit Hill, PA
Highest Education Level
Customer Service Representatives in Summit Hill, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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