Customer Service Representative Jobs in Sugarloaf, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(04752) - 300 Terry Reiley Way
- Pottsville, PA (22 miles from Sugarloaf, PA)
- 1 day ago
- Pottsville, PA (22 miles from Sugarloaf, PA)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Account Representative
- Bloomsburg, PA (17 miles from Sugarloaf, PA)
- 5 days ago
- Bloomsburg, PA (17 miles from Sugarloaf, PA)
- 5 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Retail Store Specialist (Customer Service/ Merchandising) - Part time
- Wilkes Barre, PA (21 miles from Sugarloaf, PA)
- 7 days ago
- Wilkes Barre, PA (21 miles from Sugarloaf, PA)
- 7 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $13.00-$14.25 an hour and...
Customer Service Rep(04737) - S Mountain Blvd #2 Mountain Top
- Mountain Top, PA (12 miles from Sugarloaf, PA)
- 7 days ago
- Mountain Top, PA (12 miles from Sugarloaf, PA)
- 7 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04821) - 515 Market St
- Kingston, PA (22 miles from Sugarloaf, PA)
- 7 days ago
- Kingston, PA (22 miles from Sugarloaf, PA)
- 7 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
- Hazle Township, PA (6 miles from Sugarloaf, PA)
- 18 days ago
- Hazle Township, PA (6 miles from Sugarloaf, PA)
- 18 days ago
Customer Care Representative 3.0 3.0 out of 5 stars Hazle Township, PA Position: Customer Care Representative Schedule: Monday to Thursday | 8:00 AM - 4:30 PM Pay Rate: $23-$25/hour - based on...
Mgr., HRBP - Customer Service & Logistics
- Wilkes Barre, PA (21 miles from Sugarloaf, PA)
- 18 days ago
- Wilkes Barre, PA (21 miles from Sugarloaf, PA)
- 18 days ago
Job Description Are You Ready to Make It Happen at Mondelez International? Join our Mission to Lead the Future of Snacking. Make It Possible. Our employees are key ingredients to our success, and...
Insurance Customer Service Representative
- Wilkes Barre, PA (21 miles from Sugarloaf, PA)
- 18 days ago
- Wilkes Barre, PA (21 miles from Sugarloaf, PA)
- 18 days ago
As experts in protecting what matters most to businesses and individuals, were looking to bring on our next Account Coordinator to support our Commercial Lines department and deliver exceptional...
- Tamaqua, PA (16 miles from Sugarloaf, PA)
- 19 days ago
- Tamaqua, PA (16 miles from Sugarloaf, PA)
- 19 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Retail Customer Service Cashier
- Mifflinville, PA (10 miles from Sugarloaf, PA)
- 20 days ago
- Mifflinville, PA (10 miles from Sugarloaf, PA)
- 20 days ago
Req ID: 459441 Address: 440 W. 3rd Mifflinville, PA, 18631 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Licensed Customer Service Representative
- Wilkes Barre, PA (21 miles from Sugarloaf, PA)
- 22 days ago
- Wilkes Barre, PA (21 miles from Sugarloaf, PA)
- 22 days ago
Maintaining industry leading service standards by providing prompt service and one call resolution.Availability and dependability to multitask between systems and job duties such as documentation,...
Blood Collection Staff - Customer Service
- Ashley, PA (18 miles from Sugarloaf, PA)
- 23 days ago
- Ashley, PA (18 miles from Sugarloaf, PA)
- 23 days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Customer Account Representative
- Pottsville, PA (22 miles from Sugarloaf, PA)
- 30+ days ago
- Pottsville, PA (22 miles from Sugarloaf, PA)
- 30+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(04075) Minersville
- Pottsville, PA (22 miles from Sugarloaf, PA)
- 30+ days ago
- Pottsville, PA (22 miles from Sugarloaf, PA)
- 30+ days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Medical Screener - Reception Technician (Customer Service)
- Wilkes Barre Township, PA (23 miles from Sugarloaf, PA)
- 45+ days ago
- Wilkes Barre Township, PA (23 miles from Sugarloaf, PA)
- 45+ days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Demographic Data for Sugarloaf, PA
Moving to Sugarloaf, PA? Find some basic demographic data about Sugarloaf, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Sugarloaf, PA
Highest Education Level
Customer Service Representatives in Sugarloaf, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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