Customer Service Representative Jobs in Stoystown, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Johnstown, PA (16 miles from Stoystown, PA)
- 4 days ago
- Johnstown, PA (16 miles from Stoystown, PA)
- 4 days ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Customer Service Representative
- Somerset, PA (9 miles from Stoystown, PA)
- 12 days ago
- Somerset, PA (9 miles from Stoystown, PA)
- 12 days ago
Store 2743054: 1604 North Center Avenue, Somerset, Pennsylvania 15501 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Ligonier, PA (18 miles from Stoystown, PA)
- 12 days ago
- Ligonier, PA (18 miles from Stoystown, PA)
- 12 days ago
Store 2743256: 215 South Market Street, Ligonier, Pennsylvania 15658 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Blood Collection Staff - Customer Service
- Johnstown, PA (16 miles from Stoystown, PA)
- 17 days ago
- Johnstown, PA (16 miles from Stoystown, PA)
- 17 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Customer Service Representative (Full-Time)
- Bedford, PA (22 miles from Stoystown, PA)
- 24 days ago
- Bedford, PA (22 miles from Stoystown, PA)
- 24 days ago
Overview Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments...
Customer Service Representative (Loan Consultant II)
- Johnstown, PA (16 miles from Stoystown, PA)
- 30+ days ago
- Johnstown, PA (16 miles from Stoystown, PA)
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
P&C Customer Service Representative (Remote) Pennsylvania
- Johnstown, PA (16 miles from Stoystown, PA)
- 30+ days ago
- Johnstown, PA (16 miles from Stoystown, PA)
- 30+ days ago
Service Representatives to field inbound communication from our client's members....
Remote Work- Meyersdale, PA (19 miles from Stoystown, PA)
- 45+ days ago
- Meyersdale, PA (19 miles from Stoystown, PA)
- 45+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 250058 Address: USA-PA-Meyersdale-7280 Mason Dixon Hwy Store Code: Store 02195 FRONT END (7230714) Food Lion has been providing an...
Customer Account Representative
- Johnstown, PA (16 miles from Stoystown, PA)
- 45+ days ago
- Johnstown, PA (16 miles from Stoystown, PA)
- 45+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Bedford, PA (22 miles from Stoystown, PA)
- 60+ days ago
- Bedford, PA (22 miles from Stoystown, PA)
- 60+ days ago
Customer Service Rep (QTC) Full Time Professional Bedford, PA, Bedford, PA, US 4 days ago Requisition ID: 1543 Salary: $13.00 Hourly MyAdvisor/VetAdvisor care coordination program provides expert...
Retail Customer Service Specialist
- Robinson, PA (24 miles from Stoystown, PA)
- 60+ days ago
- Robinson, PA (24 miles from Stoystown, PA)
- 60+ days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Crew Member: Customer Service / Cashier
- Somerset, PA (9 miles from Stoystown, PA)
- 60+ days ago
- Somerset, PA (9 miles from Stoystown, PA)
- 60+ days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
- Johnstown, PA (16 miles from Stoystown, PA)
- 60+ days ago
- Johnstown, PA (16 miles from Stoystown, PA)
- 60+ days ago
The Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why...
Customer Service Representative - Patient Registration
- Johnstown, PA (16 miles from Stoystown, PA)
- 60+ days ago
- Johnstown, PA (16 miles from Stoystown, PA)
- 60+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Johnstown, PA (16 miles from Stoystown, PA)
- 90+ days ago
- Johnstown, PA (16 miles from Stoystown, PA)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Stoystown, PA
Moving to Stoystown, PA? Find some basic demographic data about Stoystown, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Stoystown, PA
Highest Education Level
Customer Service Representatives in Stoystown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »