Customer Service Representative Jobs in State College, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- VCA Animal Hospitals
- State College, PA
- 1 day ago
- State College, PA
- 1 day ago
Seeking a Client Service Representative! Location: VCA Metzger Animal Hospital #1301 1044 Benner Pike | State College, PA 16801 Schedule needs: Swing shift and weekends. Compensation: The starting...
In PersonCustomer Service Rep - State College, PA State College, PA 5 DAYS AGO 22586365 Summary State College, PA In-Person Competitive Salary 0 Years Experience High school graduate or equivalency...
In PersonPart Time - Transportation Customer Service Representative - A&BS
- The Pennsylvania State University
- State College, PA
- 8 days ago
- State College, PA
- 8 days ago
JOB DESCRIPTION AND POSITION REQUIREMENTS Penn State Transportation Services is hiring part-time Customer Service Representatives to assist with all aspects of the parking operation on campus, for this...
Remote Part TimeCustomer Experience Coordinator
- Weis
- Huntingdon, PA (15 miles from State College, PA)
- 12 days ago
- Huntingdon, PA (15 miles from State College, PA)
- 12 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
In Person- MINE SAFETY APPLIANCES CO
- Huntingdon, PA (15 miles from State College, PA)
- 17 days ago
- Huntingdon, PA (15 miles from State College, PA)
- 17 days ago
Generally, 2-5+ years of customer service or call center experience. Experience working in a fast-paced environment is a plus....
In PersonStorage Customer Service Representative
- U-Haul
- State College, PA
- 20 days ago
- State College, PA
- 20 days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
In PersonReceptionist/Customer Service State College, PA 3 DAYS AGO 22553915 Summary State College, PA In-Person $16.00 per Hour 1 Years Experience High school graduate or equivalency certificate (GED) No...
In PersonU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonThis employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
In PersonCustomer Service Associate - Dinner/Close Shift
- Raising Cane's
- State College, PA
- 30+ days ago
- State College, PA
- 30+ days ago
Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonSeasonal Customer Service Representative
- Snedeker Energy LLC
- Lewistown, PA (19 miles from State College, PA)
- 30+ days ago
- Lewistown, PA (19 miles from State College, PA)
- 30+ days ago
No Commission 40.00 hours per week / Day Shift / Temporary/Seasonal Description We are currently hiring for a Seasonal Customer Service Representative....
In Person Temporary- Wawa, Inc.
- Yeagertown, PA (17 miles from State College, PA)
- 30+ days ago
- Yeagertown, PA (17 miles from State College, PA)
- 30+ days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service Representative
- Freedom Sanitation, LLC
- State College, PA
- 45+ days ago
- State College, PA
- 45+ days ago
week / Day Shift / Full-Time Description Customer Service Representative/Account Manager - 108433 Join a professional team as a Customer Service Representative in a local insurance brokerage....
In Person Full Time- Horizon Farm Credit
- Reedsville, PA (14 miles from State College, PA)
- 45+ days ago
- Reedsville, PA (14 miles from State College, PA)
- 45+ days ago
Generally, 2-5+ years of customer service or call center experience. Experience working in a fast-paced environment is a plus....
In PersonDemographic Data for State College, PA
Moving to State College, PA? Find some basic demographic data about State College, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in State College, PA
Highest Education Level
Customer Service Representatives in State College, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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