Customer Service Representative Jobs in State College, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- Huntingdon, PA (15 miles from State College, PA)
- 1 day ago
- Huntingdon, PA (15 miles from State College, PA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer service / Ops Assistant
- Philipsburg, PA (17 miles from State College, PA)
- 3 days ago
- Philipsburg, PA (17 miles from State College, PA)
- 3 days ago
un Customer service / Ops Assistant (Phillipsburg) Vitality staffing Solutions image 1 of 1 compensation: 20hr + employment type: job title: Customer service / Ops Assistant -...
POSITION SPECIFICS Auxiliary and Business Services is seeking a Customer Service Representative to provide essential support for university transportation and parking services, serving as a key liaison...
Client Services Associate MD Executives University Park, TX, US 3 days ago Quick Job type Full-time Quick Job description We are currently seeking a Client Services Associate to join our team....
Customer Service Associate - Dinner/Close Shift
- State College, PA
- 7 days ago
- State College, PA
- 7 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Medical Screener - Reception Technician (Customer Service)
- State College, PA
- 9 days ago
- State College, PA
- 9 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
- Philipsburg, PA (17 miles from State College, PA)
- 10 days ago
- Philipsburg, PA (17 miles from State College, PA)
- 10 days ago
This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC). Job Responsibilities:...
Customer Service Agent, Cross Functional (Part-Time)
- State College, PA
- 10 days ago
- State College, PA
- 10 days ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
Customer Service Support - Residential Dining - East
- State College, PA
- 12 days ago
- State College, PA
- 12 days ago
Reference #: REQ_...APPLICATION INSTRUCTIONS:CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process....
Service Representative in a local insurance brokerage....
Customer Service Rep CSC - PHILIPSBURG, PA
- Philipsburg, PA (17 miles from State College, PA)
- 24 days ago
- Philipsburg, PA (17 miles from State College, PA)
- 24 days ago
Customer Service Rep CSC - PHILIPSBURG, PA Lincare Holdings United States, Pennsylvania, Philipsburg Jun 04, 2025 This employee aids in all Customer Service functions of order entry while abiding...
Customer Service Representative The Pennsylvania State University United States, Pennsylvania, University Park 201 Old Main (Show on map) Jun 04, 2025 APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Crew Member: Customer Service / Cashier
- Lewistown, PA (19 miles from State College, PA)
- 25 days ago
- Lewistown, PA (19 miles from State College, PA)
- 25 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Demographic Data for State College, PA
Moving to State College, PA? Find some basic demographic data about State College, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in State College, PA
Highest Education Level
Customer Service Representatives in State College, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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