Customer Service Representative Jobs in Springboro, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 22 Jobs
Choice Vets Pet Care

Client Service Representative

We are Choice Vets Pet Care and we are in search of our next team member(s) for our growing hospital! Choice Vets Pet Care is a very busy and rapidly expanding veterinary hospital in Fairview, PA...

Customer Service Rep(02150) - 16 E. Jefferson Street

  • Jefferson, OH (19 miles from Springboro, PA)
  • 5 hours ago
  • Jefferson, OH (19 miles from Springboro, PA)
  • 5 hours ago

We are looking for Customer Service Representatives at Domino's. You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible....

Customer Relations Specialist

  • Meadville, PA (15 miles from Springboro, PA)
  • 4 days ago
  • Meadville, PA (15 miles from Springboro, PA)
  • 4 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...

Crew Member: Customer Service / Cashier

  • Edinboro, PA (12 miles from Springboro, PA)
  • 9 days ago
  • Edinboro, PA (12 miles from Springboro, PA)
  • 9 days ago

The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...

Customer Service Representative

  • Jefferson, OH (19 miles from Springboro, PA)
  • 10 days ago
  • Jefferson, OH (19 miles from Springboro, PA)
  • 10 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Meadville, PA (15 miles from Springboro, PA)
  • 12 days ago
  • Meadville, PA (15 miles from Springboro, PA)
  • 12 days ago

Store 2743675: 18499 Smock Highway, Meadville, Pennsylvania 16335 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Team Member - Ashtabula (OH0710)

  • Ashtabula, OH (21 miles from Springboro, PA)
  • 17 days ago
  • Ashtabula, OH (21 miles from Springboro, PA)
  • 17 days ago

Job Details Job Location : Ashtabula, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...

Retail Customer Service Cashier

  • Conneaut, OH (13 miles from Springboro, PA)
  • 20 days ago
  • Conneaut, OH (13 miles from Springboro, PA)
  • 20 days ago

Req ID:** 459831 **Address:** 2 Love's Drive Conneaut, OH, 44030 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling *...

Customer Service Representative, Full or Part Time

  • Ashtabula, OH (21 miles from Springboro, PA)
  • 26 days ago
  • Ashtabula, OH (21 miles from Springboro, PA)
  • 26 days ago

Store 4705714: 917 Lake Ave, Ashtabula, Ohio 44004 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • Ashtabula, OH (21 miles from Springboro, PA)
  • 27 days ago
  • Ashtabula, OH (21 miles from Springboro, PA)
  • 27 days ago

Our client, located in Ashtabula, is seeking a Customer Service Representative to join their team....

Customer Service Rep

  • Meadville, PA (15 miles from Springboro, PA)
  • 30+ days ago
  • Meadville, PA (15 miles from Springboro, PA)
  • 30+ days ago

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if...

Customer Service Representative (Loan Consultant II)

  • Ashtabula, OH (21 miles from Springboro, PA)
  • 30+ days ago
  • Ashtabula, OH (21 miles from Springboro, PA)
  • 30+ days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Nights & Closers: Customer Service / Cashier - Must be 18+

  • Meadville, PA (15 miles from Springboro, PA)
  • 30+ days ago
  • Meadville, PA (15 miles from Springboro, PA)
  • 30+ days ago

Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...

Customer Service Rep(02485) - 5817 Main Ave

  • Ashtabula, OH (21 miles from Springboro, PA)
  • 30+ days ago
  • Ashtabula, OH (21 miles from Springboro, PA)
  • 30+ days ago

Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...

Customer Service Rep(02439) - 226 Broad St

  • Conneaut, OH (13 miles from Springboro, PA)
  • 30+ days ago
  • Conneaut, OH (13 miles from Springboro, PA)
  • 30+ days ago

Company Description Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning...

Demographic Data for Springboro, PA

Moving to Springboro, PA? Find some basic demographic data about Springboro, PA below.


Local
National
1,764
18
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Springboro, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Springboro, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Springboro, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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