Customer Service Representative Jobs in Smithfield, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Carmichaels, PA (11 miles from Smithfield, PA)
- 9 hours ago
- Carmichaels, PA (11 miles from Smithfield, PA)
- 9 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Account Representative
- Waynesburg, PA (21 miles from Smithfield, PA)
- 1 day ago
- Waynesburg, PA (21 miles from Smithfield, PA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
(On-site) Customer Care Agent - Shared Services Center
- Morgantown, WV (17 miles from Smithfield, PA)
- 3 days ago
- Morgantown, WV (17 miles from Smithfield, PA)
- 3 days ago
The Shared Services Center at West Virginia University is currently accepting applications for an on-site Customer Care Agent. About the Opportunity The Customer Care representative will serve as...
Customer Service Representative
- Kingwood, WV (19 miles from Smithfield, PA)
- 4 days ago
- Kingwood, WV (19 miles from Smithfield, PA)
- 4 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Client Services Representative
- Westover, WV (17 miles from Smithfield, PA)
- 9 days ago
- Westover, WV (17 miles from Smithfield, PA)
- 9 days ago
Summary At Paw Prints Veterinary Clinic the Client Service Representatives main responsibility is to provide exceptional client service while maintaining a smooth and efficient flow of clients and...
General Office / Customer Service / Billing Assistant, Markleysburg, PA
- Markleysburg, PA (18 miles from Smithfield, PA)
- 12 days ago
- Markleysburg, PA (18 miles from Smithfield, PA)
- 12 days ago
Woodford Oil Company, 5103 National Pike, Markleysburg, PA 15459 has an immediate opening for a General Office / Customer Service / Billing Assistant. The Ideal candidate will b e a hard-working...
Customer Service Representative
- Richeyville, PA (20 miles from Smithfield, PA)
- 12 days ago
- Richeyville, PA (20 miles from Smithfield, PA)
- 12 days ago
Store 2743027: 3143 National Pike Rd., Richeyville, Pennsylvania 15358 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Uniontown, PA (7 miles from Smithfield, PA)
- 12 days ago
- Uniontown, PA (7 miles from Smithfield, PA)
- 12 days ago
Store 2743699: 637 Pittsburgh Road, Uniontown, Pennsylvania 15401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store Customer Service Specialist
- Monessen, PA (24 miles from Smithfield, PA)
- 13 days ago
- Monessen, PA (24 miles from Smithfield, PA)
- 13 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Friendsville, MD (24 miles from Smithfield, PA)
- 13 days ago
- Friendsville, MD (24 miles from Smithfield, PA)
- 13 days ago
Service Representatives; ability to lift approximately fifty (50) lbs. of coin; visual and auditory skills....
- Westover, WV (17 miles from Smithfield, PA)
- 15 days ago
- Westover, WV (17 miles from Smithfield, PA)
- 15 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representatives
- Morgantown, WV (17 miles from Smithfield, PA)
- 16 days ago
- Morgantown, WV (17 miles from Smithfield, PA)
- 16 days ago
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816369 Location: Morgantown, West VirginiaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job...
Remote WorkCustomer Service Co-op -Fall 2025
- Coal Center, PA (20 miles from Smithfield, PA)
- 18 days ago
- Coal Center, PA (20 miles from Smithfield, PA)
- 18 days ago
General Information Job ID ATR49052 Posting Job Title Customer Service Co-op -Fall 2025 Locations MA Wakefield, NY N Tonawanda, PA Coal Center, PA Lancaster Employment Type Full Time Date Posted...
Customer Service Representative PFS
- Morgantown, WV (17 miles from Smithfield, PA)
- 23 days ago
- Morgantown, WV (17 miles from Smithfield, PA)
- 23 days ago
Knowledge of Fair Debt Collection Act. Specialized courses or seminars over and above high school that are directly related to collections, medical field, hospital business office setting....
Customer Service Representative
- Morgantown, WV (17 miles from Smithfield, PA)
- 24 days ago
- Morgantown, WV (17 miles from Smithfield, PA)
- 24 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Smithfield, PA
Moving to Smithfield, PA? Find some basic demographic data about Smithfield, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Smithfield, PA
Highest Education Level
Customer Service Representatives in Smithfield, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »