Customer Service Representative Jobs in Smicksburg, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Indiana, PA (16 miles from Smicksburg, PA)
- 2 days ago
- Indiana, PA (16 miles from Smicksburg, PA)
- 2 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative
- Big Run, PA (15 miles from Smicksburg, PA)
- 3 days ago
- Big Run, PA (15 miles from Smicksburg, PA)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Licensed Customer Service Representative - PNC Investments
- Home, PA (7 miles from Smicksburg, PA)
- 4 days ago
- Home, PA (7 miles from Smicksburg, PA)
- 4 days ago
As a Licensed Customer Service Representative within PNC's Investments organization, you will be based remote within PNC's footprint....
Customer Service Representative - Work From Home (Monroeville, PA)
- Home, PA (7 miles from Smicksburg, PA)
- 10 days ago
- Home, PA (7 miles from Smicksburg, PA)
- 10 days ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Remote WorkAssociate Customer Service Representative
- Home, PA (7 miles from Smicksburg, PA)
- 17 days ago
- Home, PA (7 miles from Smicksburg, PA)
- 17 days ago
Company : United Concordia Dental Job Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and...
Customer Service Representative
- Brookville, PA (21 miles from Smicksburg, PA)
- 18 days ago
- Brookville, PA (21 miles from Smicksburg, PA)
- 18 days ago
Store 2743080: 217 Allegheny Blvd, Brookville, Pennsylvania 15825 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Brookville, PA (21 miles from Smicksburg, PA)
- 18 days ago
- Brookville, PA (21 miles from Smicksburg, PA)
- 18 days ago
About the Role: Windstream's team of Customer Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise,...
Customer Service Representative - Health Care Business - Ops
- Home, PA (7 miles from Smicksburg, PA)
- 18 days ago
- Home, PA (7 miles from Smicksburg, PA)
- 18 days ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Customer Service Representative
- Home, PA (7 miles from Smicksburg, PA)
- 24 days ago
- Home, PA (7 miles from Smicksburg, PA)
- 24 days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Customer Service Team Member - Indiana (PA0518)
- Indiana, PA (16 miles from Smicksburg, PA)
- 25 days ago
- Indiana, PA (16 miles from Smicksburg, PA)
- 25 days ago
Job Details Job Location : Indiana, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Retail Customer Service Cashier
- Brookville, PA (21 miles from Smicksburg, PA)
- 26 days ago
- Brookville, PA (21 miles from Smicksburg, PA)
- 26 days ago
Req ID: 459833 Address: I-80 & SR 28, Exit 81 Brookville, PA, 15825 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Account Representative
- Kittanning, PA (19 miles from Smicksburg, PA)
- 28 days ago
- Kittanning, PA (19 miles from Smicksburg, PA)
- 28 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Brookville, PA (21 miles from Smicksburg, PA)
- 45+ days ago
- Brookville, PA (21 miles from Smicksburg, PA)
- 45+ days ago
Customer Service Associate At Miller we offer our full-time employees: Competitive salary & incentive program Comprehensive benefit package, including: Medical, Dental, Vision plan options...
Customer Service Representative
- Mahaffey, PA (22 miles from Smicksburg, PA)
- 90+ days ago
- Mahaffey, PA (22 miles from Smicksburg, PA)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Smicksburg, PA
Moving to Smicksburg, PA? Find some basic demographic data about Smicksburg, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Smicksburg, PA
Highest Education Level
Customer Service Representatives in Smicksburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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