Customer Service Representative Jobs in Slatington, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Easton, PA (17 miles from Slatington, PA)
- 6 hours ago
- Easton, PA (17 miles from Slatington, PA)
- 6 hours ago
Location: 3791 Easton-Nazareth Hwy. Easton, PA 18045 Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as...
Customer Service Representative $16 hourly
- Quakertown, PA (24 miles from Slatington, PA)
- 1 day ago
- Quakertown, PA (24 miles from Slatington, PA)
- 1 day ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Customer Service Representative - Work From Home
- Stroudsburg, PA (22 miles from Slatington, PA)
- 1 day ago
- Stroudsburg, PA (22 miles from Slatington, PA)
- 1 day ago
FT Customer Service Representative - Work From Home Location: Stroudsburg [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkCustomer Service Representative - Commercial Business
- Coopersburg, PA (20 miles from Slatington, PA)
- 3 days ago
- Coopersburg, PA (20 miles from Slatington, PA)
- 3 days ago
Overview Lutron has an exciting opportunity on our Customer Service Team – Commercial Business at our Global Headquarters in Coopersburg, PA. This role offers a unique chance to gain hands-on...
- Allentown, PA (11 miles from Slatington, PA)
- 3 days ago
- Allentown, PA (11 miles from Slatington, PA)
- 3 days ago
Allentown, PA 2 DAYS AGO 21572609 Summary Allentown, PA Competitive Salary 3 Years Experience Bachelor's degree No Commisssion 40.00 hours per week / Day Shift /Full-Time Description Reference #:...
Customer Service Representative
- Pen Argyl, PA (20 miles from Slatington, PA)
- 3 days ago
- Pen Argyl, PA (20 miles from Slatington, PA)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Quakertown, PA (24 miles from Slatington, PA)
- 3 days ago
- Quakertown, PA (24 miles from Slatington, PA)
- 3 days ago
New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...
Customer Service Rep(04794) - 155 Mickley Road
- Whitehall, PA (8 miles from Slatington, PA)
- 4 days ago
- Whitehall, PA (8 miles from Slatington, PA)
- 4 days ago
Customer Service Rep(04794) - 155 Mickley Road Domino's Franchise - 3.4 Whitehall Township, PA Job Details Full-time Estimated: $20.3K - $26.4K a year 11 hours ago Qualifications Writing skills...
- Allentown, PA (11 miles from Slatington, PA)
- 4 days ago
- Allentown, PA (11 miles from Slatington, PA)
- 4 days ago
This role focuses on achieving a one call resolution and ensures a personalized experience such that the customer wants to continue to use HNL Lab Medicine as their laboratory of choice....
- Nazareth, PA (16 miles from Slatington, PA)
- 4 days ago
- Nazareth, PA (16 miles from Slatington, PA)
- 4 days ago
Location: Rochester, NY (US) andNazareth, PA (US) Job ID: 38954 Our Customer Service Representatives are responsible for the whole process of customer orders from the incoming to the delivery (order...
- Bath, PA (10 miles from Slatington, PA)
- 5 days ago
- Bath, PA (10 miles from Slatington, PA)
- 5 days ago
Company: TIME Manufacturing Company Position: Customer Service Support Position reports to: Director of North American Customer Service Location: Westlake, TX (on-site, this is not remote)...
- Whitehall, PA (8 miles from Slatington, PA)
- 5 days ago
- Whitehall, PA (8 miles from Slatington, PA)
- 5 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Rep (04789) - 1353 Easton Ave
- Bethlehem, PA (16 miles from Slatington, PA)
- 5 days ago
- Bethlehem, PA (16 miles from Slatington, PA)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Care Representative - Premier Dietary Supplements
- Allentown, PA (11 miles from Slatington, PA)
- 5 days ago
- Allentown, PA (11 miles from Slatington, PA)
- 5 days ago
Reference #: 6661 Customer Care Representative - Premier Dietary Supplements Salt Lake City Regular MERIEUX NUTRISCIENCES As a trusted partner, our Public Health mission is to make food systems...
- Allentown, PA (11 miles from Slatington, PA)
- 5 days ago
- Allentown, PA (11 miles from Slatington, PA)
- 5 days ago
We are seeking a customer-focused MyHR Associate to join our Human Resources support team. This role serves as the primary point of contact for employees and managers, handling a wide range of...
Demographic Data for Slatington, PA
Moving to Slatington, PA? Find some basic demographic data about Slatington, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Slatington, PA
Highest Education Level
Customer Service Representatives in Slatington, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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