Customer Service Representative Jobs in Silverdale, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Office Administrator / Customer Service Specialist
- Winter Walking
- Horsham, PA (12 miles from Silverdale, PA)
- 4 days ago
- Winter Walking
- Horsham, PA (12 miles from Silverdale, PA)
- 4 days ago
Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...
- Langhorne, PA (23 miles from Silverdale, PA)
- 21 days ago
- Langhorne, PA (23 miles from Silverdale, PA)
- 21 days ago
7100 - Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Client Service Representative - Front Desk - Part-Time
- Norristown, PA (15 miles from Silverdale, PA)
- 8 days ago
- Norristown, PA (15 miles from Silverdale, PA)
- 8 days ago
At Metropolitan Veterinary Associates (MVA), our Customer Service Representatives (CSRs) are a vital part of our missionhelping pet families feel welcomed, informed, and cared for from the very first...
- Hatfield, PA (4 miles from Silverdale, PA)
- 2 hours ago
- Hatfield, PA (4 miles from Silverdale, PA)
- 2 hours ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Allentown, PA (20 miles from Silverdale, PA)
- 3 hours ago
- Allentown, PA (20 miles from Silverdale, PA)
- 3 hours ago
Now Hiring: Customer Service Representative Location: Allentown, PA Schedule: Monday to Friday | 7:00 AM 3:30 PM Pay Rate: $18.00/hour We are currently seeking an experienced Customer Service Representative...
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (18 miles from Silverdale, PA)
- 6 hours ago
- King of Prussia, PA (18 miles from Silverdale, PA)
- 6 hours ago
Compensation Details: $19 - $22 per hour Job Description: Who we are: Unique Indoor Comfort in King of Prussia is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a...
Retail Customer Service Representative/Cashier
- Saint Davids, PA (21 miles from Silverdale, PA)
- 12 hours ago
- Saint Davids, PA (21 miles from Silverdale, PA)
- 12 hours ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
- Whitehall, PA (24 miles from Silverdale, PA)
- 12 hours ago
- Whitehall, PA (24 miles from Silverdale, PA)
- 12 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Rep(04888) - 327 Main St
- Harleysville, PA (8 miles from Silverdale, PA)
- 12 hours ago
- Harleysville, PA (8 miles from Silverdale, PA)
- 12 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04754) - 799 State St.
- Pottstown, PA (19 miles from Silverdale, PA)
- 12 hours ago
- Pottstown, PA (19 miles from Silverdale, PA)
- 12 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep (04789) - 1353 Easton Ave
- Bethlehem, PA (17 miles from Silverdale, PA)
- 12 hours ago
- Bethlehem, PA (17 miles from Silverdale, PA)
- 12 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Care Representative - Premier Dietary Supplements
- Allentown, PA (20 miles from Silverdale, PA)
- 13 hours ago
- Allentown, PA (20 miles from Silverdale, PA)
- 13 hours ago
Reference #: 6661 Customer Care Representative - Premier Dietary Supplements Salt Lake City Regular MERIEUX NUTRISCIENCES As a trusted partner, our Public Health mission is to make food systems...
Customer Service Associate - Temporary
- Norristown, PA (15 miles from Silverdale, PA)
- 1 day ago
- Norristown, PA (15 miles from Silverdale, PA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Allentown, PA (20 miles from Silverdale, PA)
- 1 day ago
- Allentown, PA (20 miles from Silverdale, PA)
- 1 day ago
We are seeking a customer-focused MyHR Associate to join our Human Resources support team. This role serves as the primary point of contact for employees and managers, handling a wide range of...
Customer Service Rep(04877) - 130 W Main St,Ste118
- Trappe, PA (13 miles from Silverdale, PA)
- 1 day ago
- Trappe, PA (13 miles from Silverdale, PA)
- 1 day ago
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...
Demographic Data for Silverdale, PA
Moving to Silverdale, PA? Find some basic demographic data about Silverdale, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Silverdale, PA
Highest Education Level
Customer Service Representatives in Silverdale, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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