Customer Service Representative Jobs in Sidman, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 26 Jobs

Customer Service Representative

  • Johnstown, PA (11 miles from Sidman, PA)
  • 3 days ago
  • Johnstown, PA (11 miles from Sidman, PA)
  • 3 days ago

Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...

Customer Service Team Member - Altoona, PA (PA0514)

  • Altoona, PA (20 miles from Sidman, PA)
  • 4 days ago
  • Altoona, PA (20 miles from Sidman, PA)
  • 4 days ago

Job Details Job Location : Altoona, PA Position Type : Full-Time/Part-Time Salary Range : $14.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...

Customer Service Specialist

  • Duncansville, PA (13 miles from Sidman, PA)
  • 5 days ago
  • Duncansville, PA (13 miles from Sidman, PA)
  • 5 days ago

CUSTOMER SERVICE SPECIALIST At New Pig, we trust and believe in the power of committed, enthusiastic employees. We are currently searching for fun-loving employees with excellent verbal and...

Customer Service Associate

  • Altoona, PA (20 miles from Sidman, PA)
  • 12 days ago
  • Altoona, PA (20 miles from Sidman, PA)
  • 12 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Ebensburg, PA (13 miles from Sidman, PA)
  • 12 days ago
  • Ebensburg, PA (13 miles from Sidman, PA)
  • 12 days ago

Store 2743670: 4534 Admiral Peary Highway, Ebensburg, Pennsylvania 15931 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • East Freedom, PA (13 miles from Sidman, PA)
  • 12 days ago
  • East Freedom, PA (13 miles from Sidman, PA)
  • 12 days ago

Store 2743701: 334 Travelers Road, East Freedom, Pennsylvania 16637 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Blood Collection Staff - Customer Service

  • Johnstown, PA (11 miles from Sidman, PA)
  • 16 days ago
  • Johnstown, PA (11 miles from Sidman, PA)
  • 16 days ago

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...

Customer Account Representative

  • Altoona, PA (20 miles from Sidman, PA)
  • 23 days ago
  • Altoona, PA (20 miles from Sidman, PA)
  • 23 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Store Customer Service Specialist (Keyholder)

  • Altoona, PA (20 miles from Sidman, PA)
  • 24 days ago
  • Altoona, PA (20 miles from Sidman, PA)
  • 24 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative I

  • Claysburg, PA (9 miles from Sidman, PA)
  • 27 days ago
  • Claysburg, PA (9 miles from Sidman, PA)
  • 27 days ago

QUALIFICATIONS (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education High School/GED required Experience Minimum 2 years Help Desk/Call Center...

Customer Service Representative (Loan Consultant II)

  • Johnstown, PA (11 miles from Sidman, PA)
  • 30+ days ago
  • Johnstown, PA (11 miles from Sidman, PA)
  • 30+ days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Representative (Dispatcher)

  • Roaring Spring, PA (15 miles from Sidman, PA)
  • 30+ days ago
  • Roaring Spring, PA (15 miles from Sidman, PA)
  • 30+ days ago

Customer Service Representative (Dispatcher) - What Will You Do?...

P&C Customer Service Representative (Remote) Pennsylvania

  • Johnstown, PA (11 miles from Sidman, PA)
  • 30+ days ago
  • Johnstown, PA (11 miles from Sidman, PA)
  • 30+ days ago

Service Representatives to field inbound communication from our client's members....

Remote Work

Store Customer Service Specialist

  • Altoona, PA (20 miles from Sidman, PA)
  • 45+ days ago
  • Altoona, PA (20 miles from Sidman, PA)
  • 45+ days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative Part-time (Bank Teller)

  • Hollidaysburg, PA (21 miles from Sidman, PA)
  • 45+ days ago
  • Hollidaysburg, PA (21 miles from Sidman, PA)
  • 45+ days ago

Part-time position at community bank in Hollidaysburg, approximately 20 to 29 hours per week. Seeking motivated and outgoing candidates with excellent communication skills to deliver exceptional...

Demographic Data for Sidman, PA

Moving to Sidman, PA? Find some basic demographic data about Sidman, PA below.


Local
National
2,116
27
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Sidman, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Sidman, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Sidman, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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