Customer Service Representative Jobs in Shohola, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(03941)244 Newton Sparta Rd
- Newton, NJ (24 miles from Shohola, PA)
- 15 hours ago
- Newton, NJ (24 miles from Shohola, PA)
- 15 hours ago
Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily?...
Customer Care Representative I
- Middletown, NY (22 miles from Shohola, PA)
- 2 days ago
- Middletown, NY (22 miles from Shohola, PA)
- 2 days ago
Customer Care Representative I Location: Virtual; This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum...
Customer Service Representative
- Hawley, PA (13 miles from Shohola, PA)
- 3 days ago
- Hawley, PA (13 miles from Shohola, PA)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Middletown, NY (22 miles from Shohola, PA)
- 3 days ago
- Middletown, NY (22 miles from Shohola, PA)
- 3 days ago
Anticipated End Date: 2025-09-08 Position Title: Customer Care Representative Job Description: Customer Care Representative I, II Location: Onsite: This role requires associates to work from the...
Customer Service Rep(03316) - Middletown NY
- Middletown, NY (22 miles from Shohola, PA)
- 6 days ago
- Middletown, NY (22 miles from Shohola, PA)
- 6 days ago
Operate all equipment.Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product.Receive and process telephone orders.Take inventory and complete associated...
- Middletown, NY (22 miles from Shohola, PA)
- 7 days ago
- Middletown, NY (22 miles from Shohola, PA)
- 7 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439704 Address: USA-NY-Middletown-30 Tower Drive Store Code: Store 08337 Front End (5151722) Hannaford Supermarkets started out as a...
- Middletown, NY (22 miles from Shohola, PA)
- 11 days ago
- Middletown, NY (22 miles from Shohola, PA)
- 11 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439703 Address: USA-NY-Middletown-30 Tower Drive Store Code: Store 08337 Front End (5151722) Hannaford Supermarkets started out as a...
Customer Service Rep(04855) - 250 Grandview Ave Unit 3
- Honesdale, PA (22 miles from Shohola, PA)
- 13 days ago
- Honesdale, PA (22 miles from Shohola, PA)
- 13 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Per Diem - Customer Service Specialist - Middletown, NY
- Middletown, NY (22 miles from Shohola, PA)
- 14 days ago
- Middletown, NY (22 miles from Shohola, PA)
- 14 days ago
Per Diem - Customer Service Specialist - Middletown, NY Program Support Middletown, New York Newburgh, New York Middletown, New York Description Location: Middletown, NY (Union/Grand locations)...
Customer Service Representative - Crystal Run Healthcare - Middletown, NY
- Middletown, NY (22 miles from Shohola, PA)
- 16 days ago
- Middletown, NY (22 miles from Shohola, PA)
- 16 days ago
Opportunities with Crystal Run Healthcare, part of the Optum family of businesses. Advance your career in a dynamic health care setting. Our commitment to coordinated care and technology-driven...
Financial Counselor (Customer Service s) Full Time, Day - New Brunswick, NJ
- Johnson, NY (21 miles from Shohola, PA)
- 16 days ago
- Johnson, NY (21 miles from Shohola, PA)
- 16 days ago
Job Summary: The Financial Counselor (Customer Services Representative) position supports the reduction of Accounts Receivables for the Patient Financial Services department....
- Milford, PA (5 miles from Shohola, PA)
- 19 days ago
- Milford, PA (5 miles from Shohola, PA)
- 19 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Augusta, NJ (21 miles from Shohola, PA)
- 21 days ago
- Augusta, NJ (21 miles from Shohola, PA)
- 21 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Customer Service Associate - Temporary
- Sussex, NJ (19 miles from Shohola, PA)
- 26 days ago
- Sussex, NJ (19 miles from Shohola, PA)
- 26 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Associate
- Middletown, NY (22 miles from Shohola, PA)
- 30+ days ago
- Middletown, NY (22 miles from Shohola, PA)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for Shohola, PA
Moving to Shohola, PA? Find some basic demographic data about Shohola, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Shohola, PA
Highest Education Level
Customer Service Representatives in Shohola, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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