Customer Service Representative Jobs in Shermans Dale, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(04768) - 900 A Eisenhower Blvd.
- Harrisburg, PA (17 miles from Shermans Dale, PA)
- 15 hours ago
- Harrisburg, PA (17 miles from Shermans Dale, PA)
- 15 hours ago
You'll find our Customer Service Representative jobs offer you more....
- Harrisburg, PA (17 miles from Shermans Dale, PA)
- 18 hours ago
- Harrisburg, PA (17 miles from Shermans Dale, PA)
- 18 hours ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Service Rep(04862) - 200 S. Spring Garden St
- Carlisle, PA (7 miles from Shermans Dale, PA)
- 1 day ago
- Carlisle, PA (7 miles from Shermans Dale, PA)
- 1 day ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep II - 1st Shift
- Mechanicsburg, PA (11 miles from Shermans Dale, PA)
- 1 day ago
- Mechanicsburg, PA (11 miles from Shermans Dale, PA)
- 1 day ago
As a Customer Service Representative II, you will ensure that we deliver on our promise of outstanding service....
Customer Service/Sales Support Associate
- Harrisburg, PA (17 miles from Shermans Dale, PA)
- 2 days ago
- Harrisburg, PA (17 miles from Shermans Dale, PA)
- 2 days ago
Customer Service/Sales Support Associate Harrisburg Pa company looking to add a Customer Service/Sales Support Associate to their team. Located on Linglestown Road, you will provide customer...
Customer Service Representative
- Harrisburg, PA (17 miles from Shermans Dale, PA)
- 4 days ago
- Harrisburg, PA (17 miles from Shermans Dale, PA)
- 4 days ago
Benefits: Bonus based on performance Flexible schedule Opportunity for advancement General Purpose: Requires frequent contact with customers, associates, and upper management. Occasional contact...
Customer Service/Car Wash Attendant
- Carlisle, PA (7 miles from Shermans Dale, PA)
- 9 days ago
- Carlisle, PA (7 miles from Shermans Dale, PA)
- 9 days ago
Job Details Job Location AN3172 - Valvoline - Carlisle - Carlisle, PA Description Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement...
Customer Service Device Repair Technician
- Carlisle, PA (7 miles from Shermans Dale, PA)
- 10 days ago
- Carlisle, PA (7 miles from Shermans Dale, PA)
- 10 days ago
Back to all jobs Customer Service Device Repair Technician 1075 Harrisburg Pike, Carlisle, PA, USA 15.00 per hour Raise is + $2 an hour after completion of certifications Base + Commission Full...
Sales Associate - Customer Service Representative
- Carlisle, PA (7 miles from Shermans Dale, PA)
- 10 days ago
- Carlisle, PA (7 miles from Shermans Dale, PA)
- 10 days ago
Back to all jobs Sales Associate - Customer Service Representative 1075 Harrisburg Pike, Carlisle, PA, USA 15.00 per hour Raise is + $2 an hour after completion of certifications Base + Commission Full...
- Lemoyne, PA (16 miles from Shermans Dale, PA)
- 10 days ago
- Lemoyne, PA (16 miles from Shermans Dale, PA)
- 10 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Customer Service Representative
- Carlisle, PA (7 miles from Shermans Dale, PA)
- 11 days ago
- Carlisle, PA (7 miles from Shermans Dale, PA)
- 11 days ago
Service Representative at our manufacturing facility located in Carlisle, PA....
Customer Service Representative (CSR) Tier 3
- Harrisburg, PA (17 miles from Shermans Dale, PA)
- 12 days ago
- Harrisburg, PA (17 miles from Shermans Dale, PA)
- 12 days ago
Harrisburg, PA 4 DAYS AGO 21513789 Summary Harrisburg, PA $21.45 - $21.45 per Hour 1 Years Experience High school graduate or equivalency certificate (GED) No Commisssion 40.00 hours per week /...
Customer Service Representative
- Mechanicsburg, PA (11 miles from Shermans Dale, PA)
- 15 days ago
- Mechanicsburg, PA (11 miles from Shermans Dale, PA)
- 15 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual Inbound Customer Service Representative
- Harrisburg, PA (17 miles from Shermans Dale, PA)
- 15 days ago
- Harrisburg, PA (17 miles from Shermans Dale, PA)
- 15 days ago
Experience: At least one year of call center experience demonstrating customer service excellence. Key Skills: Fluent in both English and Spanish (spoken and written)....
- Harrisburg, PA (17 miles from Shermans Dale, PA)
- 15 days ago
- Harrisburg, PA (17 miles from Shermans Dale, PA)
- 15 days ago
Customer Care Representative Harrisburg, PA, United States | req2859 Posted on: 5/13/2025 Customer Care Representative This is a hybrid role that can be based in either Harrisburg, PA or...
Demographic Data for Shermans Dale, PA
Moving to Shermans Dale, PA? Find some basic demographic data about Shermans Dale, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Shermans Dale, PA
Highest Education Level
Customer Service Representatives in Shermans Dale, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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