Customer Service Representative Jobs in Shamokin Dam, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Beaver Springs, PA (23 miles from Shamokin Dam, PA)
- 12 hours ago
- Beaver Springs, PA (23 miles from Shamokin Dam, PA)
- 12 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Member Service Representative (Part-Time), Danville
- Danville, PA (12 miles from Shamokin Dam, PA)
- 1 day ago
- Danville, PA (12 miles from Shamokin Dam, PA)
- 1 day ago
Part Time - 20 Hours Per Week** - **Monday through Saturday Availability Required** **Role:** A Member Service Representative's primary responsibility is to assist members in meeting routine...
Customer Experience Coordinator
- Millersburg, PA (20 miles from Shamokin Dam, PA)
- 2 days ago
- Millersburg, PA (20 miles from Shamokin Dam, PA)
- 2 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Sunbury, PA (3 miles from Shamokin Dam, PA)
- 3 days ago
- Sunbury, PA (3 miles from Shamokin Dam, PA)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Customer Service Representative
- Montgomery, PA (22 miles from Shamokin Dam, PA)
- 5 days ago
- Montgomery, PA (22 miles from Shamokin Dam, PA)
- 5 days ago
Description Job Summary Responsible for coordinating and performing numerous customer service functions for specific assigned customers efficiently, resulting in excellent customer service. This...
Customer Service Representative
- Northumberland, PA (5 miles from Shamokin Dam, PA)
- 7 days ago
- Northumberland, PA (5 miles from Shamokin Dam, PA)
- 7 days ago
Strong Spas is now hiring for a Customer Service Representative at our Northumberland Call Center....
Member Service Representative (Part-Time)
- Danville, PA (12 miles from Shamokin Dam, PA)
- 8 days ago
- Danville, PA (12 miles from Shamokin Dam, PA)
- 8 days ago
Part Time - 20 Hours Per Week Monday through Saturday Availability Required Role: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals...
Customer Account Representative
- Bloomsburg, PA (24 miles from Shamokin Dam, PA)
- 9 days ago
- Bloomsburg, PA (24 miles from Shamokin Dam, PA)
- 9 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(04072) - 327 N Market St
- Selinsgrove, PA (5 miles from Shamokin Dam, PA)
- 14 days ago
- Selinsgrove, PA (5 miles from Shamokin Dam, PA)
- 14 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Mifflinburg, PA (14 miles from Shamokin Dam, PA)
- 29 days ago
- Mifflinburg, PA (14 miles from Shamokin Dam, PA)
- 29 days ago
Customer Service Representatives are the front line of Susquehanna Community Bank and are responsible for processing personal and commercial transactions and providing fast and friendly customer service...
Customer Service Representative (Loan Consultant I)
- Shamokin Dam, PA
- 30+ days ago
- Shamokin Dam, PA
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Account Representative
- Coal Township, PA (14 miles from Shamokin Dam, PA)
- 45+ days ago
- Coal Township, PA (14 miles from Shamokin Dam, PA)
- 45+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Danville, PA (12 miles from Shamokin Dam, PA)
- 45+ days ago
- Danville, PA (12 miles from Shamokin Dam, PA)
- 45+ days ago
Full Time - 40 Hours Per Week Monday through Saturday Availability Required. Role: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals...
Customer Service Representative
- Bloomsburg, PA (24 miles from Shamokin Dam, PA)
- 90+ days ago
- Bloomsburg, PA (24 miles from Shamokin Dam, PA)
- 90+ days ago
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Demographic Data for Shamokin Dam, PA
Moving to Shamokin Dam, PA? Find some basic demographic data about Shamokin Dam, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Shamokin Dam, PA
Highest Education Level
Customer Service Representatives in Shamokin Dam, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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