Customer Service Representative Jobs in Schuylkill Haven, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 45 Jobs

Customer Account Representative

  • Pottsville, PA (7 miles from Schuylkill Haven, PA)
  • 15 hours ago
  • Pottsville, PA (7 miles from Schuylkill Haven, PA)
  • 15 hours ago

Pottsville, PA 1 DAYS AGO 21585756 Summary Pottsville, PA $16.15 - $16.15 per Hour 1 Years Experience High school graduate or equivalency certificate (GED) No Commisssion 40.00 hours per week /...

Customer Service Representative - Work From Home

  • Lebanon, PA (23 miles from Schuylkill Haven, PA)
  • 23 hours ago
  • Lebanon, PA (23 miles from Schuylkill Haven, PA)
  • 23 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Inside Sales Associate

  • Reading, PA (21 miles from Schuylkill Haven, PA)
  • 1 day ago
  • Reading, PA (21 miles from Schuylkill Haven, PA)
  • 1 day ago

Schedule: 8am-5pm or 12:30-8:30FastBridge Fiber is a modern fiber-optic internet service company providing ultra-fast and highly reliable service to homes and businesses over our newly constructed...

Customer Service Representative

  • Minersville, PA (6 miles from Schuylkill Haven, PA)
  • 2 days ago
  • Minersville, PA (6 miles from Schuylkill Haven, PA)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Bilingual Customer Account Representative

  • Reading, PA (21 miles from Schuylkill Haven, PA)
  • 3 days ago
  • Reading, PA (21 miles from Schuylkill Haven, PA)
  • 3 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Customer Service Rep(04750) - 310 Penn St.

  • Reading, PA (21 miles from Schuylkill Haven, PA)
  • 3 days ago
  • Reading, PA (21 miles from Schuylkill Haven, PA)
  • 3 days ago

Customer Service Rep(04750) - 310 Penn St. Domino's Franchise - 3.4 Reading, PA Job Details Full-time Estimated: $20.1K - $26.4K a year 1 day ago Qualifications Writing skills Entry level Full Job...

Client Services Representative

  • Reading, PA (21 miles from Schuylkill Haven, PA)
  • 3 days ago
  • Reading, PA (21 miles from Schuylkill Haven, PA)
  • 3 days ago

Client Services Administrator Title: Client Services Administrator Location: Hertfordshire, United Kingdom (Hybrid/ Remote ) Salary: 32,000 - 35,000 (Depending on Experience) + achievable monthly...

Seasonal Distribution Customer Service Representative

  • Fredericksburg, PA (15 miles from Schuylkill Haven, PA)
  • 4 days ago
  • Fredericksburg, PA (15 miles from Schuylkill Haven, PA)
  • 4 days ago

Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...

Customer Service Rep(04847) - 1 West Penn Ave.

  • Robesonia, PA (17 miles from Schuylkill Haven, PA)
  • 5 days ago
  • Robesonia, PA (17 miles from Schuylkill Haven, PA)
  • 5 days ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Customer Service Rep(04752) - 300 Terry Reiley Way

  • Pottsville, PA (7 miles from Schuylkill Haven, PA)
  • 6 days ago
  • Pottsville, PA (7 miles from Schuylkill Haven, PA)
  • 6 days ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Sr Customer Service Rep

  • Reading, PA (21 miles from Schuylkill Haven, PA)
  • 11 days ago
  • Reading, PA (21 miles from Schuylkill Haven, PA)
  • 11 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Customer Service Representative

  • Reading, PA (21 miles from Schuylkill Haven, PA)
  • 12 days ago
  • Reading, PA (21 miles from Schuylkill Haven, PA)
  • 12 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Lead Customer Support Specialist

  • Reading, PA (21 miles from Schuylkill Haven, PA)
  • 16 days ago
  • Reading, PA (21 miles from Schuylkill Haven, PA)
  • 16 days ago

We are looking for an enthusiastic, curious professional with a passion for technology, problem solving, and having meaningful interactions with our customers. The assignment is a unique chance to...

Customer Service

  • Hamburg, PA (11 miles from Schuylkill Haven, PA)
  • 16 days ago
  • Hamburg, PA (11 miles from Schuylkill Haven, PA)
  • 16 days ago

Description Job Description: Customer service Reports to: Office Manager Job Purpose: To provide customers with product and service information in a friendly and knowledgeable manner. Conflict...

Customer Service Representative

  • Reading, PA (21 miles from Schuylkill Haven, PA)
  • 16 days ago
  • Reading, PA (21 miles from Schuylkill Haven, PA)
  • 16 days ago

Job Title: Customer Service Representative Reports to: General Manager Work Type: Full-Time, Monday- Friday (40 hours a week) Pay Rate: $16.50 - $18.00 per hour Location: Reading, PA Bilingual in Spanish...

Demographic Data for Schuylkill Haven, PA

Moving to Schuylkill Haven, PA? Find some basic demographic data about Schuylkill Haven, PA below.


Local
National
11,994
274
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Schuylkill Haven, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Schuylkill Haven, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Schuylkill Haven, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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