Customer Service Representative Jobs in Saxonburg, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 75 Jobs

Retail Customer Service Cashier

  • Freedom, PA (19 miles from Saxonburg, PA)
  • 3 days ago
  • Freedom, PA (19 miles from Saxonburg, PA)
  • 3 days ago

Req ID: 459832 Address: 1011 New Castle Road Slippery Rock, PA, 16057 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Customer Service Representative

  • Penn Hills, PA (18 miles from Saxonburg, PA)
  • 19 hours ago
  • Penn Hills, PA (18 miles from Saxonburg, PA)
  • 19 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Warrendale, PA (14 miles from Saxonburg, PA)
  • 20 hours ago
  • Warrendale, PA (14 miles from Saxonburg, PA)
  • 20 hours ago

Whats a typical day as a Customer Service Representative? Youll be: Providing world-class client service to ensure customer satisfaction....

Customer Service Agent-Hybrid

  • Murrysville, PA (20 miles from Saxonburg, PA)
  • 20 hours ago
  • Murrysville, PA (20 miles from Saxonburg, PA)
  • 20 hours ago

Preferred Minimum 1-3 years of Customer Service or Call Center experience; experience working in a corporate environment Preferred Skills: Data Analysis & Interpretation Root Cause Analysis (RCA) Troubleshooting...

Sales & Customer Service Associate

  • Wexford, PA (14 miles from Saxonburg, PA)
  • 21 hours ago
  • Wexford, PA (14 miles from Saxonburg, PA)
  • 21 hours ago

Overview Where Better Careers Begin!Massage Envy Wexford |1500 Village Run Rd Ste 312 Wexford, Pa 15090 Do you have a passion for helping others? At the Massage Envy Wexford franchise, we support...

Customer Service Representative

  • Wexford, PA (14 miles from Saxonburg, PA)
  • 1 day ago
  • Wexford, PA (14 miles from Saxonburg, PA)
  • 1 day ago

Dealership: L0289 Baierl Chevrolet Baierl Chevrolet Customer Service Representative Responsibilities : Receive payments made by cash, checks, credit card receipts, EFTs and issue payment receipts Process...

Customer Experience Representative

  • Coraopolis, PA (24 miles from Saxonburg, PA)
  • 1 day ago
  • Coraopolis, PA (24 miles from Saxonburg, PA)
  • 1 day ago

Overview Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR) at The Pittsburgh International Airport! This is a great opportunity to work with a...

Customer Account Representative

  • Mc Kees Rocks, PA (22 miles from Saxonburg, PA)
  • 1 day ago
  • Mc Kees Rocks, PA (22 miles from Saxonburg, PA)
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Customer Service

  • North Versailles, PA (23 miles from Saxonburg, PA)
  • 2 days ago
  • North Versailles, PA (23 miles from Saxonburg, PA)
  • 2 days ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Pharmacy Customer Service Associate

  • Crafton, PA (24 miles from Saxonburg, PA)
  • 3 days ago
  • Crafton, PA (24 miles from Saxonburg, PA)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Agent

  • Murrysville, PA (20 miles from Saxonburg, PA)
  • 3 days ago
  • Murrysville, PA (20 miles from Saxonburg, PA)
  • 3 days ago

Minimum required Education: High School Diploma, Vocational Education Preferred Minimum 1-3 years of Customer Service or Call Center experience; experience working in a corporate environment Skills:...

Customer Service Rep(09611) - New Ken Dominos

  • Lower Burrell, PA (11 miles from Saxonburg, PA)
  • 3 days ago
  • Lower Burrell, PA (11 miles from Saxonburg, PA)
  • 3 days ago

Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

Butler Early Morning Customer Service

  • Butler, PA (14 miles from Saxonburg, PA)
  • 3 days ago
  • Butler, PA (14 miles from Saxonburg, PA)
  • 3 days ago

Early Morning Shift Crew Member Position Type: Part-Time/Full-Time Shift: Opening Shift, Starting at 4:00 AM Salary: $13.50 per hour Benefits: Free Meals Free Uniforms World-Class Training Paid...

Customer Service Associate

  • Butler, PA (14 miles from Saxonburg, PA)
  • 3 days ago
  • Butler, PA (14 miles from Saxonburg, PA)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Eyewear Customer Service/Sales Advisor Part Time

  • Murrysville, PA (20 miles from Saxonburg, PA)
  • 4 days ago
  • Murrysville, PA (20 miles from Saxonburg, PA)
  • 4 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Demographic Data for Saxonburg, PA

Moving to Saxonburg, PA? Find some basic demographic data about Saxonburg, PA below.


Local
National
4,779
160
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Saxonburg, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Saxonburg, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Saxonburg, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »